COMPARATIVE STUDY OF CUSTOMER SATISFACTION IN INDIAN PUBLIC SECTOR AND PRIVATE SECTOR BANKS 1Puja Khatri & 2yukti Ahuja 1 School of Management Studies‚ Guru Gobind Singh Indraprastha University‚ Kashmere gate‚ Delhi‚ India 2*Jagan Institute of Management Studies‚ 3‚ Institutional area‚ sector – 5‚ Rohini‚ Delhi – 85‚ India ABSTRACT With the advent of liberalization policy and RBI’s easy norms several private and foreign banks have entered in Indian banking sector which has given birth to cut throat competition
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COMES TO THE PUBLIC SECTOR Richard B. Freenan Working Paper No. 1452 NATIONAL BUREAU OF ECONOMIC RESEARCH 1050 Massachusetts Avenue Cambridge‚ MA 02138 September 1984 The research reported here is part of the NBER ’s research program in Labor Studies and project in Government Budget. Any opinions expressed are those of the author and not those of the National Bureau of Economic Research. NBER Working Paper #1452 September 1984 Unionism Comes to the Public Sector ABSTRACT This
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BANKING: COMPARATIVE ANALYSIS OF PUBLIC AND PRIVATE SECTOR BANKS INTRODUCTION: The economic reforms in India started in early nineties‚ but their outcome is visible now. Major changes took place in the functioning of Banks in India only after liberalization‚ globalisation and privatisation. It has become very mandatory to study and to make a comparative analysis of services of Public sector Banks and Private Sector banks. Increased competition‚ new information technologies and thereby declining
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political science in attempt to answers some of these questions. However‚ no other field of study will provide more insight into the development of these new government structures than comparative public administration (CPA). Simply put‚ it is the study of comparing two or more public administrations by using multiple disciplines. This definition‚ however‚ does not sufficiently describe the complexity of this field or its contributions to other academic areas‚ government employees‚ and country
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Regulations‚ means (a) the conferment of an office of emolument in the public service‚ whether or not subject to subsequent confirmation‚ upon a person not in the public service; (b) the conferment upon a public officer‚ following a selection exercise‚ of a public office other than the office to which the public officer is substantively appointed; (c) the grant of permanent and pensionable terms of service in a public office to a person recruited and serving on contract terms of service
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Partial fulfillment of the requirement in the subject PA026A – PUBLIC FISCAL ADMINISTRATION PREPARED AND SUBMITTED BY GROUP V Vincent Yuzon Rosales II Frances Santos Angelito Laderas Antonio Vitan Jr. Ma. Lourdes Cuenco SUBMITTED TO PROFESSOR CYNTHIA RAVELA CUBOS June 28‚ 2011 THEORIES OF EXPENDITURE GROWTH Three prominent theories that used the time-pattern of expenditure in the long-run to explain the expansion of the public sector are discuss in this chapter. Although this theories were formulated
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| Approaches to Public Administration | | | Reuby Benson | 3/18/2012 | | There are different approaches to running a government. There are those that believe that the government should be run like a private business. Then there are those that believe in representativeness and the separation of powers that rest in the government to properly operate the government. There are also those who believe that the government should adhere to the strictest letter of the law. I look to describe
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RESEARCH PROPOSAL ON A COMPARATIVE STUDY ON MARKETING OF FINANCIAL SERVICES IN PUBLIC AND PRIVATE SECTOR COMMERCIAL BANKS INTRODUCTION Marketing as a concept was generally associated with tangible goods like consumer and manufactured goods. Gradually the principles of marketing were applied to businesses intangible goods also like financial services. Banks as providers of financial services had a monopoly in providing service to customers‚ in the early years of banking business. Even though
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to be useable – have to have practicality 9.1 * Theory- a way of simplification to the complicated world- developing and testing hypothesis and validating theory * Woodrow Wilson- President during WWI- 1st article that acknowledges administration as a study- taking an academic approach and looking at in very theoretical terms * Background: * Born in Stauton‚ VA (1st municipality to have a city manager in this country )- went to UVA- law degree- became an attorney- then
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Portfolio Management of Research Projects in the Public and Private Sectors Yolanda Yebra Aguado Project Management Submission date: June 2011 Supervisor: Tim Kristian Andreas Torvatn‚ IØT Norwegian University of Science and Technology Department of Industrial Economics and Technology Management MSc in Project Management‚ Thesis Preface This thesis work is carried out at the department of Industrial Economics and Technology Management (IØT). It constitutes the final thesis for the Master of
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