MK0388 Marketing Management and Strategies Assignment Part 1 Goods-Dominated (GD) logic has been instilled in contemporary thinking since the industrial era‚ stemming from the fact that economic growth was achieved through a country’s ability to produce excess quantities of goods and export the excess for wealth. Although when this logic is extended into services it results in reducing service offerings into man hours‚ information and other ‘exchangeable’ units. Whereas recently‚ literature
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Spring 2010 (Jan-Jun) Master of Business Administration-MBA Semester 4 MK0006 – Services Marketing and Customer Relationship Management - 2 Credits (Book ID: xxxxxxx) Assignment Set- 1 (30 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q.1 a. What do you mean by physical evidence in services? Give examples. (5 marks) b. Write a note on service development. (5 marks) Q.2 a. Briefly explain the terms “customer expectation” and “customer perception”. (6 marks) b. What
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“Difference between Product and Service Market” Product: In marketing mix‚ product is very important elements. Product means the need satisfying offering of a firm. Service: A service is an intangible product that provides benefits to consumers and often involves human or mechanical effort. Service is also a deed performed by one party for another. Differences between Product and Service marketing: I think‚ there is nothing like a "pure product" or a "pure service" in actual life. Most
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Assignment number 3 Chapter: Service Definition and Channel Strategy Submitted by: Ayesha Arif Shaikh Date: 9th May 2013 Company: Net sol Technologies Service definition Netsol technologies is a service provider company‚ NetSol Technologies‚ Inc. (NASDAQ: NTWK) started its journey as a US based provider with a vision to create superior technology solutions. Relentlessly following their vision they now stand as one of the global leaders in IT Services and Enterprise Solutions. Since its
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DATE: May 28‚ 2007 SUBJECT: Recommendations and Implementation: Short-Term (1 Week) * Segment customers based on type of problem‚ which are all telecommunications‚ so that customer service knows how to assist the customers properly. * Segment customers based on the bill price‚ then service higher bill prices first because they would be a greater loss for Bell. * Segment customers based on specific need that needs to be addressed to help ensure customers are satisfied with results
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the Company……………………………………………………………………………………….. 1. Corporate Vision………………………………………………………………………………………………….. 2. Mission……………………………………………………………………………………………………………….. 3. Core Values……………………………………………………………………………………………………………. 4. Products / Services offered…………………………………………………………………………………… Target Market and Target Customers………………………………………………………………………………. Analyze and interpret the results…………………………………………………………………………………….. Findings ………………………………………………………………………………………………………………………….. Recommendations
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Student ID Number: Programme Of Study: Business Management with Industrial Placement Module: Services and Relationship Marketing Assignment Title: Services Marketing Assignment Date and Time of Submission: Please ensure that you complete and attach
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tasted‚ and seen‚ the healthcare services that are offered by the hospital can be categorized as intangible dominant. This intangible service is largely characterized by interactions with healthcare professionals‚ education on health conditions‚ and ultimately a better quality of health. Though the offering is primarily intangible‚ if the hospital is to be successful they should integrate a few tangible aspects to the offering. If the end goal of the service is to tend to the needs of the patient’s
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Executive Summary This report critically examines the retail marketing activities and plans of whitegoods and household appliances‚ in identifying and evaluating the review of academic literature focusing the investigation on the target markets‚ location‚ store design‚ positioning‚ brands‚ target markets‚ major competitors and merchandise. The market in Australia is characterised by a high level of competitiveness and a relatively large number of competitors within the retail area (monopolistic
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LVMH and Luxury Goods Marketing 1. Bernard Arnault has built LVMH into a luxury goods empire by making numerous acquisitions. Describe the strategy is being used here? Discuss why you agree or disagree with this type of strategy. If you disagree‚ what alternative tactics would you use? Actually Mr. Bernard Arnault‚ one of the richest men in the world who took control of LVMH in 1990‚ has been snapping up luxury brands during past two decades one after another. He has build LVMH into a
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