Czyszczoń and Aleksander Zgrzywa Politechnika Wrocławska‚ Faculty of Computer Science and Management‚ Institute of Informatics‚ Wybrzeże Wyspiańskiego 27‚ 50370 Wrocław‚ Poland {adam.czyszczon‚aleksander.zgrzywa}@pwr.wroc.pl http://www.zsi.ii.pwr.wroc.pl Abstract. This paper attempts to address the problem of the automatic customer segmentation by processing data collected in Social Customer Relationship Management (Social CRM) systems using Kohonen networks. Presented segmentation approach comprises
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adopted the socio-technical systems information and knowledge management has become increasingly importance to businesses. Knowledge Management process continues to enable managers and employees with valuable understanding of their business environment and knowledge to make strategic business decisions. This essay will explain data‚ information and knowledge as well as the socio-technical system‚ knowledge management‚ organizational knowledge and organizational learning. We will also discuss the
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The industrial property includes inventions (patents)‚ logo‚ industrial designs and trademarks; copyright includes artistic works literary. Actually‚ intellectual property is an intangible property; its object is the product of intellectual or knowledge. Its value is same as houses‚ cars‚ jewelry and other tangible property‚ and it also protected by governmental laws; for some well-know patents‚ logo and trademark have more value than other tangible property. The reasons for protect intellectual
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how to lead a knowledge worker The people who are knowledge workers are included among those who work in research and development for the pharmaceutical business. they also developed a new computer game for software companies. In addition‚ they also are partners (or rising star) in a professional services firm and also the mechanics and designers in formula one racing team. The best lead clever " knowledge worker’s" is : 1. Have ability and authority - To lead knowledge workers‚ a leader must
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Knowledge Management from Pearlson & Saunders Definition: The processes necessary to generate‚ capture‚ codify and transfer knowledge across the organisation to achieve competitive advantage. An organisation’s only sustainable competitive advantage lies in what its employees know and how they apply that knowledge to business problems. Knowledge is often more about values and beliefs than about information and logic. Person to person transfer is the best source of knowledge‚ but is impractical
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H EATHER I. S ULLIVAN Dirt Theory and Material Ecocriticism This essay speaks for dirty aesthetics. Although aesthetic landscapes readily inspire environmental thinking‚ a case can be made for grappling with the truly local dirty matter right at hand. Dirt‚ soil‚ earth‚ and dust surround us at all scales: we find them on our shoes‚ bodies‚ and computer screens; in fields and forests‚ and floating in the air. They are the stuff of geological structures‚ of the rocky Earth itself‚ and are
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John Naisbitt: “We are drowning in information but starved for knowledge.” (Lewis‚ p. 4) In today’s Information Age organizations are looking more and more towards the productive manipulation of information to succeed and stay competitive. Increases in technology give rise to an increased emphasis on the human aspects of the socio-technical system: a complex system where workers and technology interact together to achieve some common objective. Accomplishing business objectives involves better
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Introduction Knowledge is an important element in every individuals’ lives but most importantly to businesses to succeed in today’s economy. The successfulness of knowledge is through many strategies that involve knowledge creation‚ knowledge transfer and knowledge management and also by using advanced IT systems through the economic growth and change (Anantatmula and Kanungo‚ 2010). The purpose of this report is to evaluate how successful the KM strategies are in place within Apple and to evaluate
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The Motorbike Andy is a young‚ patient and nice man. He works a lot to afford his motorbike and expensive clothes. He is confidence and good to ride bikes which express itself by the way he rode his bike round and round the yard. He is ‘free’‚ he does what he wants and he lives his life without restrictive measures and without worries. The reason why Ray and Eleanor have quite different opinions about Andy is because Ray knows how it is to be a boy like Andy. As the text says in line tree to five
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Proceedings of ASBBS Volume 17 Number 1 KNOWLEDGE MANAGEMENT PRACTICES: ROLE OF ORGANIZATIONAL CULTURE SAEED‚ TAHIR‚ Ph.D (Management) Director Medical Services‚ Pak Telecom Company‚ Islamabad‚ Pakistan. E-Mail: tahirdr@hotmail.com Phone No. 92-51-2294452 TAYYAB‚ BASIT‚ Ph.D (Management) Associate Professor‚ Qauid-i-Azam University Islamabad‚ Pakistan. E-Mail: basittayyab@gmail.com M. ANIS-UL-HAQUE‚ Ph.D Associate Professor‚ Qauid-i-Azam University Islamabad‚ Pakistan. E-Mail: haqanis@yahoo.com
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