Contents 1.Introduction 2 1.1 Origin 3 1.2 Purpose 3 1.3 Limitation 3 2.Banker Challenge in Customer’s Expectation 4 2.1 Introduction 5 2.2 Expectation 5 2.3 Customer Expectation 5 2.4 Customer Satisfaction 6 2.5 Importance of Customer Satisfaction 6 2.6 The Importance of Excellent Customer Service 15 2.7 Perspective of Customer Expectation in Bank 6 2.7.1 Channel Amplification 7 2.7.1.1 Better Communication – increase profit potential 7 2.7.1.2 Better
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Delivery Expectation Based on our survey and interviews‚ our market would want their food dine in and serve fast. Dine in a nice ambiance‚ to see around and eat their meal with convenience. In our survey a whopping 83% of our respondents prefer dine in service for their mixed friend rice‚ they also have in mind that eating fried rice would be much more appetizing when you eat in a nice place. Take-out can also be a way for them in the survey 17% would like take out fried rice‚ we can also serve
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Advantage (depending upon implementation some of these can turn into disadvantages) employment (1 emp/1000 tourist) (labor intensive‚ few administrative positions‚ little upward mobility.) infrastructure development (roads‚ water‚ electricity‚ telecom and cybercom‚ but not necessarily local priorities.) cultural preservation (economic incentives to preserve food‚ fashion‚ festivals and physical history‚ but these tend to be superficial elements of a culture.) environmental protection (econ incentives
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Less Effective with Unskilled Workers Another disadvantage of participative leadership theories is that they don’t work on every type of workplace environment. Manufacturing companies that have a large workforce might have more difficulty arriving to a business decision using a democratic leadership style. Additionally‚ level of skills play a role‚ as a large percentage of unskilled labor might hinder business decisions. Or‚ an employee who lacks group skills might not have his voice heard in the
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DISADVANATGES: 1. Dams are extremely expensive to build and must be built to a very high standard. 2. The high cost of dam construction means that they must operate for many decades to become profitable. 3. The flooding of large areas of land means that the natural environment is destroyed. 4. People living in villages and towns that are in the valley to be flooded‚ must move out. This means that they lose their farms and businesses. In some countries‚ people are forcibly removed so that
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First‚ believe in the world—that there is meaning behind everything. Don’t look back—forward‚ infinite energy‚ infinite enthusiasm‚ infinite daring‚ and infinite patience—then alone can great deeds be accomplished. This is the first lesson to learn: be determined not to curse anything outside‚ not to lay the blame upon anyone outside‚ but stand up‚ lay the blame on yourself. You will find that is always true. Get hold of yourself. Tell the truth boldly‚ whether it hurts or not. Never
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TV viewing takes away the time that your child needs to develop important skills like language‚ creativity‚ motor‚ and social skills. These skills are developed in the kids’ first two years (a critical time for brain development) through play‚ exploration‚ and conversation. A kid’s language skills‚ for example‚ do not improve by passively listening to the TV. It is developed by interacting with people‚ when talking and listening is used in the context of real life. TV viewing numbs your kid’s
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Marisa O’Steen March‚ 25 2012 Justice – 355 Professor Surrendrahath In today’s economy keeping people in prison is becoming an ugly‚ expensive mess. There are now so many alternatives to incarceration that we need to explore and start using. Johnny Cash wrote a song called “Folsom Prison Blues” describing the angst of inmates‚ permanently immortalizing them in the publics minds. However‚ now that prisons across the country are running out of resources and space
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A new study shows that children who spend more time watching television spend less time interacting with their family and playing creatively. Children watch television more than any other activity. Researchers from University of Texas at Austin and Harvard Children’s Hospital wanted to understand whether and how this affects children’s health and behavior. Dr. Elizabeth Vandewater and her colleagues surveyed 2‚900 children ages 12 and under around the United States and analyzed all of the children’s
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Chickpea (Cicer arietinum L.) belongs the genus Cicer‚ tribe Cicereae‚ sub-family Papilionaceae and family Leguminoseae. The genus Cicer encompasses 43 species. Among them nine are annuals‚ 33 are perennial and one with unspecified life cycle. Of the 9 annual species‚ Cicer arietinum L. is the only cultivated species. Based on the morphological characteristics‚ life cycle and geographical distribution‚ Van der Maesen (1987) classified the Cicer genus into four sections. Eight annual species‚ namely
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