The Gap Model is a conceptual model especially developed to qualitatively measure service quality. It was developed by parasuraman et al.(1985) based on results from empirical research. Tha gap model identifies five organizational gaps within the process of service design and delivery that cause deficits in quality ‚ leading to dissatisfied customers. The Gap Model locates and maps five generic gaps that apply regardless of the thematic type of service: 1. Between management perceptions of customer
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INTRODUCTION: Closed-circuit television (CCTV) is a camera which is used to produce images or recordings for surveillance purposes. CCTV can be either video cameras‚ or digital stills cameras. Video cameras are either analogue or digital‚ which means that they work on the basis of sending analogue or digital signals to a storage device such as a video tape recorder or desktop computer or laptop computer wherelse digital stills cameras can take excellent pictures in most situations
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with them everywhere they go‚ even into their classrooms at school. This situation has brought about considerable debate between school administrations and parents and students as to how cell phone use in schools should be handled. Here are 10 disadvantages to allowing kids to have cell phones in schools. Distraction for the group: A ringing phone‚ or beeping text‚ or buzzing “reminder” are all distracting sounds that disrupt the classroom. School is a child’s “work” and if cell phones are going
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The Transnational Model by A. Bartlett and Sumantra Ghoshal Dr. Stephan Buse‚ The Transnational Model Challenges of Globalization Need for Global Efficiency Need for Local Responsiveness and Flexibility Need for Cross-Market Capacity to Leverage Learning on a Worldwide Basis (Worldwide Learning) Dr. Stephan Buse‚ The Transnational Model © Dr. Stephan Buse Global Efficiency Converging consumer tastes and preferences Technological innovations force companies to develop and
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Advantages and Disadvantages of Internet Name Institution Man has come an extremely long way from during his journey from Neanderthal to Homo sapiens. The nineties saw a significant turn around‚ when they invented the computers. Until‚ some few years back‚ the word internet was anonymous to many people. However‚ today the internet has evolved into the powerful communication equipment for individuals around the world. The internet is a collection of various resources and services (Buchanan‚ 2002)
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Advantages and disadvantages of entertainment to society? Present day entertainments are either good or bad or ugly. Advantages: good ones with pure fun‚ frolic‚ knowledge dissemination through various media keep us in good moods‚ healthy thoughts and entertained. Bad ones can be ignored by matured audience or readers but nonetheless‚ they leave a bad impression on our minds. The ugly ones are those that border on vulgarism like hard core porno entertainments‚ horror movies or badly worded books
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The Disadvantage of the Smart Phones Good morning to all my friends and the teachers. Today‚ I would like to speak about the disadvantage of the smart phones. Nowadays‚ most of Malaysians have smart phones. This gadget has many advantages and disadvantage to us. Talking about disadvantages‚ there are lot of negative aspects of using mobile phones. Firstly‚ using cell phones too much will probably be harmful for human’s health as it can increase the risk of brain cancer. Lacking of face-to-face
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Disadvantage: Cost * While newspaper advertising is cost-efficient‚ magazine advertising can be costly depending on the popularity of the magazine‚ its history‚ readership‚ frequency and production costs. Smaller publications that are unable to garner the attention of large brands may offer lower advertising rates. Since print advertising prices vary‚ companies offer databases which provide businesses with advertising rates‚ contact information and advertising schedules for major and niche print
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Many people fear the Internet because of its disadvantages. They claim to not use the Internet because they are afraid of the possible consequences or are simply not interested. People who have yet connected to the Internet claim they are not missing anything. Today’s technological society must realize that it is up to them to protect themselves on the Internet. Children using the Internet have become a big concern. Most parents do not realize the dangers involved when their children connect
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Advantages and Disadvantages of Outsourcing Outsourcing is an allocation of specific business processes to a specialist external service provider. Most of the times an organization cannot handle all aspects of a business process internally. Additionally some processes are temporary and the organization does not intend to hire in-house professionals to perform the tasks. Once the task is outsourced to the service provider‚ he will take the responsibility of carrying out the tasks and maintaining
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