Customer service 1 © NSW DET 2008 Topic 1 - Customer service 2 © NSW DET 2008 Introduction It may seem strange that you are studying an area that you already know so much about—customer service. Whether we realise it or not‚ we always judge organisations that we come in contact with and so we already have quite a good understanding of a customer’s perspective. In this module we will put this understanding into a structured model‚ so it can contribute to developing organisational
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consistent professor‚ Mr. Jose Bernmar Ibuna particularly to his advices and encouraging us to finish this research study. To our beloved family who give their full support‚ encouragement and financial needs. And to PJHEN’s Auto Supply staffs‚ for sharing us their ideas through answering the questionnaires we gave specially to Mr. Jerry Regara for giving us chance to use his company for us to fulfill this study. We all appreciate you. Thank you! Chapter 1 Introduction:
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The price of Bitcoin happens to be at a higher side as the demand is increasing with limited supply and nobody seems to be having control over the money flow. As Bitcoin is at a developing stage‚ this could pose as a disadvantage that would not tend to attract users into using this type of mechanism. Internet has helped in reinforcing existing structures of payments; people tend to spend money issued by the state quite efficiently while there are people who violate state issued monopolies
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at all. Chapter 9 – How to Statisticulate Statisticulate is the process of misleading people using statistics. It is also misinforming with figures‚ or statistical manipulation might not be a mathematician purpose. Lying with statistics – is this dishonesty or incompetence? Mostly dishonesty. The author list various tricks – things like measuring profit on cost price‚ showing a graph with a finer Y-axis scale just to show the steep growth is‚ how income calculations mislead by involving
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I.- Why do people lie? Everybody lies. It may only be “white” lies‚ but everyone tells lies or “omits the truth” sometimes. We start lying at around age 4 to 5 when children gain an awareness of the use and power of language. This first lying is not malicious‚ but rather to find out‚ or test‚ what can manipulated in a child’s environment. Eventually children begin to use lying to get out of trouble or get something they want. White lies‚ those concocted to protect someone’s feelings‚ are not
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A Term paper on CUSTOMER SATISFACTION AND BEYOND Subject: Sales management Submitted to: Mr. Raghunathan Submitted By: Group: 13 Praveen Kumar Jha (09234) Ravi Teja Reddy. S (0409020) Ramya. K (09238) Shwetha Reddy. T (0409018) Krishna Sumanth .C (0409004) Executive summary: Business industry today is complex. There are big competitions in every business. That is why many research and study are being conduct for their continuous growth. Customer’s loyalty is one factor that can
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and the shareholder may be subject to taxation on the profits paid out. This can result in greater taxation than if a corporation was not used for the business. C corporations pay taxes on profits when corporate income is distributed to owners (shareholders) in the form of dividends. This is the first taxation. The shareholders who receive dividends must also pay taxes for this distribution on their personal returns. This is the second taxation of the same money. The corporation itself does not
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Change: The process of becoming different. The Disadvantages of Change in an Organization by Elliott Taylor‚ Demand Media Change in business is good‚ but it ’s seldom easy and can often be expensive. Managers are often drawn to change by imagining the possibilities and positive impact it can have on their organization. Before launching an idea‚ however‚ spend a little time wrestling with the costs and disadvantages also a part of the change. Ads by Google Bible School For Free 100% Free.
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Assignment Customer service Submitted by:Gergana Tsareva Id number: GT21132 Submited to:Chika Ugoji APRIL 2013 TABLE OF CONTENTS: 1.INTRODUCTION……………………………………………………………………………...3 2.Task 1: CUSTOMER SERVICE POLICY…………………………………………………..3 - Meaning………………………………………………………………………………...3 - Examples……………………………………………………………………………….3 - Table presentation…………………………………………………………………….4 - Reason of using customer service…………………………………………………..5 3.Task 2: REFLECTIC SUMMARY FOR GROUP WORK…………………………………
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alive. At this time many establishments exist like CSI‚ Royal Mall‚ Save More‚ but the Consumers Minimart Inc. is still having a profit and their loyal customers were always remained. Bayambang is one of the town with the largest number of barangays in Pangasinan‚ a largest place to establish a business. Business opportunity is increasing like mini grocery market‚ malls‚ fast food chains‚ banks‚ water refilling station and other small and big enterprises. This business establishment
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