1. Introduction 1.1 Origin of the report The following Internship report is a requisite for the completion of the BBA internship program of North South University. It is a 4 credit hour course with duration of 12 weeks. This report was in the making for Dr. Abdul Hannan Chowdhury‚ Professor‚ School of Business & Director‚ BBA Program & CPDS‚ North South University. The primary goal of the internship is to provide a smooth transition from the student life to the corporate
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HOSPITALITY GESTURES 5. CUSTOMER COMPLAINTS & RECOVERY 6. SECURITY 7. GOOD COMMUNICATION & FOLLOW-UP 8. BIRTHDAY PARTIES 9. LOCAL STORE MARKETING (LSM) 10. PRODUCT AWARENESS AND COMPANY INFORMATION 1 11 28 32 37 42 50 56 58 64 1. INTRODUCTION 3. The One-Day Course The final stage of your development will involve your attendance on the Customer Care Course. Attending the one-day Customer Care Course will give you an opportunity to further improve and develop your knowledge and skills‚ which
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Out with the Old‚ In with the New Rex Justice is a long-term employee of the Car fax Corporation‚ and for the last several years he has been a supervisor in the financial section of the firm. He is very loyal to Car fax and works hard to follow the company policies and procedures and the orders of the managers above him. ln fact‚ upper-level management thinks very highly of him; they can always count on Rex to meet any sort of demand that the company places on him. He is valued and well-liked
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Part 1: Customer Satisfaction and Loyalty Definition of Consumer Satisfaction: The satisfaction of customer is considered as the popular topic at the practice on marketing and the research as academic in view of the fact that the primary study of Cardozo’s (1965) on the effort of customers‚ their expectations and along with the satisfaction of them. In spite of taking many attempts for measuring and explaining the satisfaction of customer‚ there is not so much consensus conducting in relation
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The Truth vs. the “White Lie” Lying in a marriage is a slippery slope and trust is a delicate thing. I have told my children that a thousand truths can be destroyed by just one lie. Once those truths are destroyed‚ it is the lie that will typify you. The truth is extremely powerful as well‚ because you can try to bury it‚ but you can’t kill it. Sooner or later someone is going to dig it up. The truth is an awkward subject that our spouses believe they want to hear no matter what the answer
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Reaganomics Reaganomics was an economic policy that was advocated during the 1980s by President Ronald Reagan and is still widely practiced to date. This essay will discuss Reaganomics in details. The work will also state the advantages and disadvantages of Reaganomics. The importance of the policy was to lower the increase in government spending‚ to reduce taxes such as capital gains and federal income. The policy also aimed at decreasing inflation through tightening the money supply. The other
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Teaching & Teaching Method of Teacher (A Case Study of Union Council Hero Shah Tehsil Dargai‚ Malakand ) Submitted by Humaira Bibi B.E.d Student Roll No: 746 Advisor: Sir Farhad Ali Shah NATIONAL COLLEGE OF PHYSICAL EDUCATION‚ Affiliation with ABDUL WALI KHAN UNIVERSITY MARDAN Session:2012-13 CERTIFICATE OF APPROVAL Certified that the contents and form of the project entitled‚ “Teaching & Teaching Method of teacher (A case study of union council Hero Shah Tehsil Dargai‚ Malakand)” submitted
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involved in a game of cat-and-mouse with a beautiful woman named Naomi. Naomi ends up being part of the con-artist group that robbed the museum. In this episode‚ along with others‚ there are various scenes in which viewers see Lightman and his group interrogate suspects and point out facial expressions and movements of the body that indicate a lie (or something hidden) versus the truth being told. We can also see the Lightman group subconsciously cross-examine regular people as they are trained
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Introduction The ability of an organization to attract and retain customers is vital to its success. Customer loyalty requires a strong desire by the customer for a product‚ and availability of several product vendors to choose the product based on his/her preferences. Hospitality organizations are in the relatively unique position of attempting to bridge two worlds; the domestic and the commercial as they deliver on the service promise. These two factors are very much applicable in the hotel
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Structure of Jollibee 3 Figure 1 Hierarchal Structure of McDo 3 Explain the differences between two different organization structures/charts.M2 4 1.2 Explain how the relationship between an organization’s structure and culture can impact on the performance of the business. 5 Figure 3 Span of Control 5 Impact of Culture and Structure on the performance 5 Example of an organization whose culture affected its business performance and explains why it happened. M1 6 The ENRON Company 6 1.3Discuss
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