important managements of the company or organization to run a business. The company don’t have a business if they don’t have customers. If actions are not taken to make sure that company has a good customer service‚ in the end it will affect overall performance of the company or organization. The commitment on customer service should always begin at first to make a company successful. Time by time‚ business competition is getting tougher and increasing. If the company or organization cannot provide
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Mc Donald’s Products and Services. McDonalds is the world’s leading food service retailer with more than 30‚000 restaurants in 118 countries serving 46 million customers each day. McDonalds is one of the world’s most well-known and valuable brands and holds a leading share in the globally branded quick service restaurant segment of the informal eating-out market in virtually every country in which they do business. Serves the world some of its favorite foods - World Famous French Fries‚ Big Mac
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three-legged stool “ of owner /operator ‚ suppliers and company employees ‚ is their foundation ‚ and balancing the interest of all three groups . There is a marketing mix development – 4P’s . First : Product ‚ just like big mac ‚ they always produce it with fixed lettuce ‚ beef ‚ cheese and sauce .Second : Promotion ‚ for example ‚ the adcertising slogan “ I’m loving it “ ‚ it is well-known for everyone who listen to it will come to mind that is McDonald . Third : Place ‚ there are free-standing restaurants
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1 The Business Strategy of Mcdonald’s As one of the most successful fast food chain in the world‚ throughout the development of McDonald’s‚ we could easily identify many successful business strategy implementations. In this paper‚ I will discuss …........‚ which linked to the company’s structure and external environment. This paper is organized as follows: In the first section‚ I will give brief introduction to …....... In the second section‚ I will analyze …............. I will then analyze
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Illinois in 1955. It has grown strongly to become ranked number one in fast food service on the Fortune 500 list. In recent years the company has faced quite a few changes with changing CEO’s three times in one year. As of September 30‚ 2012‚ McDonald’s has 34‚010 restaurants in 119 countries. Due to increased competition‚ a failing economy‚ and a changing environment McDonalds reported a loss in sales. How can McDonald’s adapt to changing market conditions to sustain the growth it once experienced?
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Contents 1.0 Objective 2 2.0 Introduction 2 3.0 History of McDonald in Malaysia 2 4.0 Type of Services Provided 3 5.0 Conclusion 4 Referencing 5 1.0 Objective This report will discuss about the facts regarding to McDonald. Hence‚ the report will focus on its history‚ concept as well as the service provided. 2.0 Introduction First and foremost‚ we have a look about the history of McDonald. The story of McDonald began with Raymond Ray Kroc. Ray Kroc was the exclusive distributor
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of products by McDonalds and make recommendations. Marketing Concept strengths and weaknesses. Production Concept: The production concept is the process of making and distributing the products to the business outlets. Some businesses only focus on its production process rather than the distribution process. The whole production concept consists of quality control of the product‚ testing and measurement of the product. The marketing concepts strengths are that it allows McDonalds to focus on specific
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Second Strategic Analysis Case # 17‚ McDonalds and the McCafe Coffee Initiative This case is brief and focused as it is presented by the text/authors. However‚ there is much more to it than meets the quick first reading. For this case analysis‚ use the information in the text to define the part of McDonalds’ business you will examine. Use the company’s Internet site to supplement your understanding of the issues presented in the case – which still exist today. Using APA format and succinct
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being applied at McDonald’s? The 4 process strategies are: Process focus Repetitive focus Product focus Mass customization The process strategy being applied at McDonalds is a REPETITIVE FOCUS‚ although some argue that they also implement mass customization too. With over 95 billion customers served‚ McDonalds was focused in repetition with its facilities often organized by assembly or production lines; characterized by modules for many output options and fast service. It is more structured
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faces of millions of people everyday” Goods & Service Design The tangible goods and intangible services are provided by McDonald’s and the homogeneity is maintained globally. The goods and services are provided on in a package that’s why the company lies in 50% in goods production side and 50% in service providers. By advertisement on TV‚ newspapers‚ brochures McDonald’s makes people aware of the products and service McDonald’s provides. The employees from customer relationship department convince
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