Diamond in the Data Mine by Gary Loveman The approach that Loveman used was highly effective outlining the importance of providing an exceptional customer service in today’s service industry through deep data mining. This article discussed 2 main points: * How Harrah’s Entertainment used information technologies to gather data about its customers and market effectively to them‚ in turn increasing their revenues in a competitive market.
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Shine Bright Like a Diamond. How Daimonds Changed The World. When a man wants a women’s hand in marriage he offers her a diamond ring but was it all ways that way? Before diamond rings men gave there brides a rock as a signal of love and marriage. The history of diamonds goes way back‚ all the way back to 1867. Diamonds composed of carbon are the hardest natural substances in the world. The reason we have diamonds id due to volcanic activity. Until the 18th century the only diamond mines where in India
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Introduction This paper shall involve and include a discussion and analysis of the macro environment of business using the extended PESTLE tool and an analysis of the micro environment in which the business operates by use of the Porters Five Forces Model as a tool. From the analysis of the micro environment of the business‚ one trend and one crisis will be identified and there will include a short strategy in which the business can address each of these issues. In this case‚ the situation surrounding
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In General Motor (GM) in relations with their external environment‚ there are many elements in which (GM) as a company will have no control over when conducting it business. In the “Five Forces Model” ‚ Michael Porter provide an suggestion and analysis regarding the forces which companies like (GM) will have no control over such as: 1. Who their immediate rivals will be‚ 2. Who the potential entrants are‚ 3. their customers‚ 4. suppliers and 5. Substitute products that will be purchased over (GM)
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Review | January 2008 | hbr.org STRATEGY STRATEGY by Michael E. Porter Peter Crowther SHAPE THE FIVE COMPETITIVE FORCES THAT Editor’s Note: In 1979‚ Harvard Business Review published “How Competitive Forces Shape Strategy” by a young economist and associate professor‚ Michael E. Porter. It was his first HBR article‚ and it started a revolution in the strategy field. In subsequent decades‚ Porter has brought his signature economic rigor to the study of competitive strategy for
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Porter five forces analysis From Wikipedia‚ the free encyclopedia A graphical representation of Porter’s Five Forces Porter five forces analysis is a framework for industry analysis and business strategy development. It draws upon industrial organization (IO) economics to derive five forces that determine the competitive intensity and therefore attractiveness of a market. Attractiveness in this context refers to the overall industry profitability. An "unattractive" industry is one in which the
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Porter’s Five Factor Model and the Hotel Industry: Review and Recommendations Management Information Systems Introduction The combined forces of an economic recession and H1N1 epidemic are causing the hotel industry to suffer in a time of great challenge. Business travel is down because of the recession and the pandemic has significantly reduced tourism. This paper considers three types of hoteliers in current market conditions in light of Porter’s theories. Now‚ more than ever‚ Porter’s
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marketing strategies. Through advertising they also stress the quality of their services. Companies like United Sates Cellular and American Airlines have to be thinking ahead of the curve in today’s market. Competitors are competing and like Michael Porter said “you have to be one step ahead of your
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is the organisation in? manufacturing/retail‚ etc. Who do they compete with‚ and how do they compete? Who are the organisation’s stakeholders? Key stakeholders & their influence. What are the external drivers for change? – PEST model‚ macro environment. – Five Forces model‚ micro/industry environment. How does the organisation gain value? – Resource audit‚ tangible & intangible. – Value Chain and Value System analysis. Assess the balance in the corporate portfolio‚ BCG matrix. How should I compete
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According to Jared Diamond‚ what are the “roots of inequality” and what role has these played in the division of the world into ‘haves’ and ‘have-nots’? Explain. 1. I believe that the root of inequality is the location. In certain parts of the world some societies live in places that have a vast amount of resources to live from‚ whereas other areas societies are forced to live in areas where the land lacks the amount of food needed to provide for the community. When the community puts all its time
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