Product Levels: The Customer-value Hierarchy The marketers need to address five product levels. Each level adds more customer value‚and the five constitute a customer-value hierarchy. 1. Core Benefit The fundamental need or want that consumers satisfy by consuming the product or service. Example 1: In case of a car Transportation from one place to another. Example 2: The customer in search of a hotel room demand only rest and sleep from a marketer. 2. Basic Product
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Question 1: There are three product levels‚ they each add more customer value than the previous level and they constitute a customer value hierarchy. The decision of customers is usually based on the value that they expect to receive from buying and consuming it. The first level is the core benefit. It is the actual or fundamental benefit that the customer seeks when he buys the product. It is need to the most basic need that he/she wants to satisfy. For example‚ someone will go buy a red bull
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ESPN – Case Questions 1. Describe ESPN’s business design (product-market breadth and depth). Identify and describe its assets distinctive capabilities. 2. Critically evaluate ESPN’s brand leveraging initiatives. In other words‚ how has the ESPN brand meaning evolved (broadened) through extending the brand into new categories? What are the benefits of product development through sub-branding (associating new brands/products with ESPN)? What are the potential risks for ESPN and its new brands
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3 Levels of a Product Consumers often think that a product is simply the physical item that he or she buys. In order to actively explore the nature of a product further‚ let’s consider it as three different products - the CORE product‚ the ACTUAL product‚ and finally the AUGMENTED product. This concept is known as the Three Levels of a Product. The CORE product is NOT the tangible physical product. You can’t touch it. That’s because the core product is the BENEFIT of the product that makes
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1. The ESPN brand means a great deal to consumers. ESPN symbolizes the media coverage of all different kinds of sports‚ with their first and most popular program being SportsCenter. They have expanded from the once small network into a very successful network with ABC. 2. The core benefit to ESPN is the accessibility to sports news‚ schedules and games; ultimately sports entertainment. The actual product is being able to not only can you catch the latest sports updates on television‚ they also
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a succinct manner‚ describe what the ESPN brand means to consumers. ESPN stands for Entertainment and Sports Programming Network. Consumers associate ESPN with excellence in the sports entertainment business. ESPN satisfies the need for sports to customers. ESPN broadcasts by utilizing television‚ internet‚ radio and mobile. Television was step one for ESPN. ESPN was the first sports networks to take advantage of HDTV with simulcast service for ESPN and ESPN 2 and is currently maintains the most
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Why do consumers purchase branded items when own brand products are a cheaper option? Economic theory suggests that as price of a product decreases‚ the demand for the product should then increase. However in terms of branded and own brand products‚ this is not necessarily the case. The demand for such products is dependent upon a number of factors and I shall be exploring these factors. A branded product is distinguished by design‚ symbol‚ name‚ term or other features. These unique features creates
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confronting Colgate was that it promoted the brand label “Darkie” toothpaste in foreign markets. The use of Al Jolson to promote the product brand “Darkie” had ethical and legal repercussions for Colgate and Hawley and Hazel. This campaign was widely criticized in the United States‚ and Colgate was forced to develop a strategy to repair the damage it suffered with consumer perceptions of the product brand “Darkie” toothpaste. Colgate proposed that the brand name be changed to Darlie‚ Darbie‚
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1. How many requests from users does ESPN receive each second? Do you think this is a consistent pattern or does it have peaks and valleys? When does it peak? ESPN receives 10‚000 requests per second‚ however‚ I do not think this is a consistent pattern. I would say ESPN gets the most requests whenever there are big sport events and/or news. For example‚ NFL Sundays where there are multiple games at the same time‚ fans use the ESPN platforms to keep up with the scores and stats of the different games
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ABSTRACT Augmented reality (AR) has been defined by Barfield and Caudell (2001) as a system in which “a participant wears a see-through display (or views video of the real world with an opaque HMD) that allows graphics or text to be projected in the real world.” Other modalities can be included in AR and information can be subtracted from the real world using augmentation. AR is a computer generated‚ interactive‚ three-dimensional environment in which a person is immersed. AR is a
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