A META-ANALYSIS OF LOGISTICS CUSTOMER SERVICE RUDOLF LEUSCHNER Rutgers University FRANÇOIS CHARVET Northeastern University DALE S. ROGERS Rutgers University Logistics customer service has received considerable attention over the past several decades. Evidence exists that superior logistics customer service leads to better overall firm performance. Yet mixed findings were observed‚ and this relationship has been tested across multiple operationalizations and diverse industry settings‚ which may
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trends of supply chain management in the pharmaceutical industry. Basically supply chain management touches every function of the business such as: marketing‚ sourcing‚ manufacturing‚ logistics‚ inventory management‚ information technology‚ and customer relations. The main purpose of supply chain is to satisfy customer needs and to generate business profits‚ but for pharmaceutical industry supply chain management is way more complex than that. The key drivers for a pharmaceutical supply chain excellence
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Dell’s Supply Chain Management The term supply chain management (SCM) was initially used in wholesaling and retailing to denote the integration of logistics and physical distribution functions with the goal of reducing delivery lead times. Manufacturers and service providers have used the same term to describe integration and partnership efforts with first- and second- tier suppliers to reduce cost and improve quality and delivery timing. Terms such as integrated purchasing strategy
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of supply chain management Essay by Pancu Dana “Supply Chain Management is the integration of key businesses processes from end user through original suppliers that provides products‚ services and information that add value for customers and other stakeholders.” ( Lambert-Cooper 2000‚ 66 ) A general definition of the supply chain management (SCM) includes all suppliers‚ production capabilities‚ distribution centers ‚ warehouses‚ customers‚ raw materials‚ stock with semi-finished products and
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LogForum > Electronic Scientific Journal of Logistics < http://www.logforum.net ISSN 1734-459X 2010 Vol. 6 Issue 3 No 3 EVOLUTION OF COMPETENCIES OF LOGISTICS AND SUPPLY CHAIN MANAGERS Danuta Kisperska-Moroń University of Economics‚ Katowice‚ Poland ABSTRACT. One new concept emerging in current business reality is a virtual supply chain. This paper indicates in what way a virtual supply chain‚ that is subject to constant changes‚ influences the requirements for competencies of managerial staff
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MATCHING PRODUCT AND SUPPLY CHAIN CHARACTERISTICS A Literature Review on Theory‚ Models and the Implications of Coordination Mechanisms by Student name: CPR. nr.: Eksamens nr.: Bastian Baisch 271186-3829 311348 Course: Advanced Strategy and Organization Theory ABSTRACT Supply chain management has become one of the most popular approaches to enhance the competitiveness of business corporations today. A critical aspect in this setting is finding the most suitable supply chain for a particular
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company not only a revered music industry name‚ but also a cultural icon (HREF 1). Fender Squier series of guitar‚ bass‚ speakers and other products combined with its full line of Fender acoustic guitar considering the price for focusing on musicians endurance offers a wide range of options. Long-term development by the inspired‚ Fender created a complete product line of professional-grade guitar and bass speakers. Fender has a series of pro audio‚ including complete portable sound systems‚ professional-grade
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International Journal of Modern Engineering Research (IJMER) www.ijmer.com Vol.1‚ Issue.2‚ pp-747-751 ISSN: 2249-6645 IMPORTANCE OF INFORMATION TECHNOLOGY FOR EFFECTIVE SUPPLY CHAIN MANAGEMENT Prof. Himanshu S. Moharana1‚ Dr. J.S. Murty2‚ Dr. S. K. Senapati3‚ Prof. K. Khuntia1 1 (Raajdhani Engineering College‚ Bhubaneswar‚ Odisha) India 2 (Ex-Head‚ Design‚ RRL‚ Bhubaneswar‚ Odisha) India 3 (Professor‚ Dept. of Mech. Engg.‚ IGIT‚ Sarang‚ Odisha) India ABSTRACT In order to survive and beat the
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Review Report On E-Supply Chain Management Under The Supervision of Submitted By Dr. Manoranjan Nikita Bhatia Lecturer 02516688511 MBA – GEN (WD) 4th SEM Guru Gobind Singh Indraprastha University University School of Management Studies Sec – 14‚ Dwarka Review Report On Cloud Computing
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Topic: Demand Driven MRP 21st Century Supply Chains Require New Demand Driven Rules and Tools A white paper by the Demand Driven Institute April 2011 www.demanddriveninstitute.com The Demand Driven Institute (DDI) was founded by Carol Ptak and Chad Smith‚ co‐authors of Orlicky’s Material Requirements Planning‚ Third Revised Edition in order to proliferate and further develop demand driven strategy and tactics in industry to enable a company to transform from “push and promote” to
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