increasing trend of outsourcing jobs from United States in recent years has created alarming unrest among American people. Politicians also believe that outsourcing has a negative impact on jobs‚ should this be allowed to continue‚ a prosperous future of all Americans is dim. These policy makers are exploiting this issue by introducing new protectionist policies. On the contrary‚ some economists have shrugged of the phenomenon as part of economic growth‚ as outsourcing benefitted U.S. economy by creating
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Shailesh KD et al. / IJPPDR / 4(1)‚ 2014‚ 15-19. e-ISSN: 2249-7625 Print ISSN: 2249-7633 International Journal of Pharmacy Practice & Drug Research www.ijppdr.com REASONS FOR OUTSOURCING IN PHARMACEUTICAL INDUSTRY Shailesh Kumar Develpalli*¹‚ Malathi Jojula2‚ Bucha Reddy Ponakunti3 ¹Sr. Manager in General Administration Ricon Pharma Private Limited India‚ Hyderabad‚ Andhra Pradesh‚ India. ²Department of Pharmacy Microbiology‚ Sri Shivani College of Pharmacy‚ Warangal‚ Andhra Pradesh‚ India. ³Department
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Jayne Careaga 2700156 Customer Service for Dummies The quality of customer service is the most important aspect of any business; it’s what keeps a business in business. Today I will be dumbing down the principals of customer service‚ for this reason I have titled my presentation Customer Service for Dummies. When beginning to compile my thoughts on this topic‚ I pondered on what customer service meant to me. My first thought was treating others how you would want to be treated or treating someone
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Business Relations The 6 Facets of Customer Service What does “customer service” mean? According to Melvin Richardson’s article “What does customer service mean?”‚ Customer service means: listening to your customers‚ satisfying every want and need‚ taking ownership of the customer’s account‚ showing appreciation‚ smiling and following up with each and every customer. These are all simple tasks to complete individually but they become more complicated to fulfill when they are all lumped together and
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Infrastructure Outsourcing Schaeffer (A) Schaeffer Corporation must have improved information technology services in order for them to achieve their ambitious growth goals. Schaeffer’s IT is not one of their core competencies and they are able to save some money by outsourcing and expending into additional countries and acquiring these new companies will require extraordinary IT support efforts. Schaeffer Corporation has five challenges associated with their decision to outsource. In order of priority
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INTRODUCTION Meaning of Human Resource - HR As companies reorganize to gain competitive edge‚ human resources plays a key role in helping companies deal with a fast-changing competitive environment and the greater demand for quality employees. Research conducted by The Conference Board has found six key people-related activities that human resources completes to add value to a company: 1. effectively managing and utilizing people. 2. Trying performance appraisal and compensation to competencies
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Why Japanese firms cannot attract talents from overseas: The consequence Japan faces from postwar economic growth Today‚ Japanese firms are in jeopardy of surviving. Due to the advent of globalization and the shrinking of the domestic market in Japan‚ it became essential for the firms to gain talents from overseas. However‚ it is a well-known fact that Japanese companies do not attract the foreign talents. Singapore is not an exception. In fact‚ none of the Japanese firms were included in Singapore’s
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My Perspective on Customer Service Today Andrea Cox Rasmussen College Author Note This research is being submitted on April 10‚ 2013‚ for Mr. Jeremy Crouch’s B119/MNA1161 Customer Service Course. My Perspective on Customer Service Today Providing excellent‚ and memorable‚ client support is important for client retention. Without exceptional support‚ your clients will not return. Average or mediocre support won’t keep your customers either‚ and bad customer service will simply drive
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Overseas study – a common tendency in Vietnam but is it as good as it looks? 1. Introduction Recent years witnessed a increasing of number of study overseas. Especially after Vietnam joining WTO‚ students have more and more tendency to study abroad. The Vietnamese economy magazine provided the figure of 50 000 – the number of student study overseas count until 2007. In U.S‚ the amount of visa issued for Vietnamese student increase 54%‚ while in Canada rise significantly 90%. They can
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Section 1 – Understand methods of communication with customers 1a) Use the table below to outline at least two different customer service situations and the different methods of communication that would be needed in these situations. Situation Methods of communication 1. IT department was doing a project over summer to upgrade some older PC’s in around different departments. When Staff came back to work after break there was some complaints of no printers being connected and also lost documents
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