Report On Customer Service in Telecom Sector (A case study on Banglalink) Course code: BUS 214 Course Title: Business Communication Submitted to Mr. Tanvir Ahmad Torophder Course Instructor Submitted by Group Name: The LEGENDS of BBA |Name |ID |Md. Ahadujjamanrony 1001010131 |Faglul Karim Raihan
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group activity aims to discuss outsourcing implications for a company like Darden Restaurants and its implications to the business particularly in supply chain. Specifically‚ this will answer the following questions: 1. What are some outsourcing opportunities in a restaurant? 2. What supply-chain issues are unique to a firm sourcing from 35 countries? 3. Examine how other firms or industries develop international supply chains as compared to Darden 4. Why does Darden outsource harvesting and preparation
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2) What are some voice qualities that can affect message meaning? Message interpretation is often affected by the sound or quality of your voice. The variations in your voice quality can help encourage customers to listen (if have a pleasant voice and accompanied with a smile) or discourage them (if it is a harsh-sounding)‚ depending on their perception of how your voice sounds. Such qualities can be a problem because others are less likely to listen to or interact with you if your voice quality
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physiological needs. Everyone knows how important it is to get a good night of sleep; this can be the determining factor for some people‚ whether they will have a great day or a really poor one. Sleep is essential for your health and well-being‚ so when you see a Tempurpedic commercial or ad it automatically piques your interest. They offer more personalized comfort and more response to your body. According to Tempurpedic.com “TEMPUR® material responds to your body’s unique shape‚ weight‚ and temperature
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Satisfied And Highly Satisfied Customers The story of Starbucks transformation from a small independent coffee shop tucked away in a corner of Seattle’s Pike Place Market to a cultural phenomenon spanning the globe is legendary. A number of factors have been attributed to the success - one being a keen understanding of its patrons. There are multiple methods used to obtain customer information and the value derived therein. Customer lifetime value is one. Customers are assets‚ and their values
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ice Alyssa Corral Customer Service Bruce Fey Page 282 Review Questions What are some innate qualities or characteristics that make people unique? Innate qualities are qualities and characteristics that one is born with and has within them. Some innate qualities that make people unique are race‚ ethnicity‚ gender‚ height‚ natural hair color‚ and birth order. What external or societal factors affect the way members of a group are seen or perceived? Some external factors that affect
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“Why did so many UK companies transfer their call-centres to India? Assess the problems they encountered.” Abstract Over the past decade‚ it has seemed like a wise strategic decision for many multi-national corporations (MNCs) to relocate their customer service centres or “call centres” to LEDCs such as India‚ with the view of cheaper labour and relaxed employment laws potentially being some of the incentives for such a decision. This essay will explore these reasons in great detail and also
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TELL ME ABOUT YOURSELF I like to manage people and work on interesting projects. I have been working for IBM for the past ten years‚ but am looking for a new challenge right now. I like to do sports‚ especially football and spend my free time with my wife. Why did you apply for this job? “I really like the job description and the working duties for this position. I believe that I am the perfect match for the job and can be an asset for your team.” “I decided to apply because I really like the
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Introduction This essay will aim on the situation in Kosovo in 1999 and will try to have a critique look on NATO’s bombing campaign in Kosovo that year. The Serbian province and Serbs were considered as the most violate in all of the former Yugoslavia. Serbian authorities repealed Kosovo ’s parliament in 1990‚ forcing the region ’s political leaders to seek refuge in the Yugoslav republic of Macedonia‚ where they declared Kosovo ’s independence. However‚ the underground government of Ibrahim
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courses of action: Analysis of the ACA: a. advantages b. drawbacks Conclusion: Recommendation: Case 2. CAN SIX SIGMA WORK IN HEALTH CARE? Identify the problem: New culturein the hospital Formulate objectives: · To be able to make it easy to employees and all staffs the new framework to be used. · Design alternative courses of action: Analysis of the ACA: a. advantages b. drawbacks Conclusion: Recommendation: Case 3. TOYOTA MOTO CORPORATION‚ LTD. Identify the problem: Losing quality
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