Chapter 16: Labour Relations Labour union: an officially recognized association of employees practicing a similar trade or employed in the same company or industry who have joined together to present a united front and collective voice in dealing with management. -the purpose of unionization are to influence HR policies and practices that affect bargaining unit members such as pay and benefits. Labour- management relations: the ongoing interactions between labour unions and management in organizations
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Introduction To enable employees to deliver productive outcomes at work and within society‚ one must first consider the concept of industrial relations; later known as employee relations due to the shift in trading trends of the UK from predominantly manufacturing industries. Employee relations concentrate on the management and maintenance of the employment relationship between employer and employee. This means dealing with employees either through trade unions or individually to bargain for employment
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Marketing effectiveness of the hotel industry in Croatia. International Journal of Hospitality Management‚ 19(3)‚ 227-240. Conant‚ J.S.‚ White‚ C.J. (1999)‚ Marketing program planning‚ process benefits‚ and store performance: an initial study among small retail firms Day‚ G. S. (1994)‚ The Capabilities of Market-Driven Organizations. Journal of Marketing‚ 58(4)‚ 3752. Dev‚ C.S.‚ Olsen‚ M. (2000)‚ Marketing challenges for the next decade. Cornell Hotel and Restaurant Administration Quarterly‚ 41(1)
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listed on the Human Relations Scale‚ the most important one for building new relationships is A. self-confidence. B. a sense of humor. C. self-honesty. D. consideration. 3. In general‚ becoming a good listener is difficult for most of us because A. not-listening is a habit most of us develop during childhood. B. most of us are talkers‚ not listeners. C. most people have nothing interesting to say. D. listening to people requires us to pay attention. 4. According to your study unit‚ which one
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INDUSTRIAL RELATIONS By Fadhy Mtanga Industrial Relations is a branch of Social Science that studies the relationship that exists at the workplaces. Industrial Relations focus on the relationship between employers and their associations on one hand‚ and employees with their organizations on the other. Also‚ it is deals with the relationship between the workplaces and the government as the policy and law maker‚ hence the regulator of that relationship. Industrial Relations as the branch
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Ann C. Rosario BS Computer Engineering-1A MAKA-DIYOS HUMAN RELATIONS “Good behavior forms the basis for every relation” It is the skill or ability to work effectively through and with other people. In all aspect of life‚ you will deal with other people. No matter what you do for a living or how well you do it‚ your relationship with others is the key to your success or failure (Lamberton & Minor 2010) Human relation includes understanding: – People’s needs‚ weaknesses‚ talents
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respect. Specific rules of protocol may differ somewhat depending on the nation or culture; however‚ there are certain acts‚ such as referring to a leader by a formal title‚ which are universally understood to be part of maintaining good international relations. A protocol is a rule which guides how an activity should be performed‚ especially in the field of diplomacy. In diplomatic services and governmental fields of endeavor protocols are often unwritten guidelines. Protocols specify the proper and
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IR issues in Indian Airline industry: 1. Indian Airline industry-introduction‚ definition and overview about this industry. 2. Trade unions in Airline Industry- Explaining everything about unionism. How trade unions are formed? Rules/laws related to trade unions in Indian airline industry. 3. Collective Bargaining- How collective bargaining takes place in this industry. Rules/laws related to this collective bargaining in this industry. 4. Machinery for Settlement of Industrial Disputes 5. Workers’
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2:30-3:45pm September 12‚ 2013 THE EXPERIENCE THAT SHAPED WHO I AM TODAY People wonder and try to guess what made me the way I am today. I’ve been confronted by elderly strangers‚ being asked the same question almost every time. Questions like: “Why are you so nice?”‚ “Why are you so different from others?”‚ and “Why is the way you dress unique?” I give them all the same answers‚ I tell them I am who I am today because of my past experience. I never go into details about telling
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1. what are public relations ?discuss its importance in a hospital and methods to promote good public relations. Ans:- Public relations (PR) is the practice of managing the flow of information between an organization and its publics. Public relations provides an organization or individual exposure to their audiences using topics of public interest and news items that do not require direct payment.Their aim is often to persuade the public‚ investors‚ partners‚ employees and
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