SERVEQUAL MODEL (Measuring Service Quality of Hospitals in Larkana) Author 1: Sumeet Seedani (SZABIST) Contact #: 03333633233 Email: Sumeet_raj19@hotmail.com Author 2: Naveed Anwar Contact number: 03562141247 Email address: Naveed@lrk.szabist.edu.pk Table of contents: Abstract 03 Introduction and 04 Literature Review 05 Importance 07 Research Methodology 08 Five Dimensions (Variables) 09 Data Analysis 10 Findings 11 Conclusion 12
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Q1. Meet one of your customer’s .Use the SPIN model of Selling and share your experience. If you are in retail you can try SPIN with one of your high volume buyers. a) You are required to write down the Situation questions‚ Problem questions‚ Implication questions and the Need-payoff questions you used. business of Real – Estate Development based in Mumbai. I have asked these questions to one of my customer willing to buy a flat from me. Initially‚ the sales people ask Situation Questions to
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make mandatory arrest but the officer was required to explain their reasons for not making an arrest if probable cause existed to do so. The next one is called The Duluth Model. Involving law enforcement‚ the courts‚ the local prosecutor’s office‚ mental health agencies‚ and domestic shelters and advocacy programs. This model is guided by four strategic programs . The first is all agencies involved in issues of domestic violence must be coordinated in their response ‚ and must have enough interagency
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Stephen Toulmin proposed the six terms as a model of communication designed to analyze the court room rhetorician’s argument. These included the three legs of communication‚ which are writer‚ subject‚ and audience supporting the claims of fact‚ value and policy‚ in others words‚ claim is an author’s proposition in which he/she is trying to prove a statement. In addition‚ Wayne Brockriede and Douglas Ehninger brought to coaction the six key terms in Toulmin model connecting the three legs of the communication
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Thirty years ago‚ people may have defined health primarily in doctors‚ hospitals and drugs. Today people have a much broader image of what it means to be healthy. People’s views of healthiness include; healthy eating‚ taking vitamins and regular exercise‚ to therapy‚ sensible drinking and healthy social relationships. Sociology of health is not confined to the narrow‚ area of medicine. According the World Health Organisation(WHO)‚ health is ‘a state of complete physical‚ mental and social wellbeing
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Discuss the importance of direct and indirect financing for the flow-of-funds function of the financial system. Bottom of Form Content Page 1. Executive Summary 4 2. Introduction 5 3. Flow of funds 5 4. Direct Financing 6 4.1 Advantages 7 4.2 Disadvantages 8 5. Indirect financing 9 5.1 Advantages 9 5.2 Disadvantages 11 6. Global Financial Crisis 11 7. Conclusion 12 8. Referencing and citation 14 9. Appendix 16 1. Executive Summary This report mainly
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The model typical associated with theater is based purely on the western canon and of performance and the spaces that they occupy. First with the Roman amphitheater that created the audience looking down on the performers and not directly engaging in the play. The tradition continued with Shakespearian Theater where the actors were still at the center of the space but the spectators were located on different levels throughout the theater. In Shakespearian Theater there was a call and response from
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Analyze your college or workplace using Weber’s model of bureaucracy. What elements (efficiency‚ calculability‚ predictability‚ and control) of McDonaldization do you see? Do you wish life were less McDonaldized? Why or why not? Efficiency strives to diminish reliance on human skills and decision making by automating and standardizing work processes. In my office we just updated our Computer software system to track zip codes where there is a high propensity for people to join the Army. This
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than three women are brutally murdered by their husbands or boyfriends (Cook‚ 2013). Many times abusers do not get brought to justice. To break down how law enforcement might better respond to domestic violence‚ the use of the SARA model is required. The SARA model stands for Scanning‚ Analysis‚
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The 5 components in the TEARS Model of endorser Attributes. Endorser is someone is perceived as credible‚ audience attitudes are changed through a psychological process called internalization. Internalization is happen when audiences accepts the endorser’s position on issue as his or her own. It have 5 capital latter which is bring components of TEARS model. The celebrity can replace a Ronaldo as the endorser for the brands for TEARS model is Nicky Hayden. His actual name is Nicholas Patrick Hayden
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