BRUNEL BUSINESS SCHOOL COVERSHEET FOR ONLINE COURSEWORK SUBMISSIONS Module Code | MG2135 | Module Title | Operations Management | Module leader | Emel Aktas | Student ID numberStudent name | 1140255 | I understand that the School does not tolerate plagiarism. Plagiarism is the knowing or reckless presentation of another person’s thoughts‚ writings‚ inventions‚ as one’s own. It includes the incorporation of another person’s work from published or unpublished sources‚ without indicating
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Running head: Customer Relationship Management Systems Customer Relationship Management Systems Author Note: This paper was prepared for Introduction to Information Systems‚ Fall 2013 Abstract Customers have become increasingly aggressive in their demands for superior quality‚ but also for quick to respond service. Customer relationship management is the response to this growing need. In this paper‚ we will learn about the different types of CRM systems‚ their
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Definitions of Operations management Operations management refers to the administration of business practices to create the highest level of efficiency possible within an organization. Operations management is concerned with converting materials and labor into goods and services as efficiently as possible to maximize the profit of an organization. Operations management is an area of management concerned with overseeing‚ designing‚ and controlling the process of production and redesigning business
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McDonald’s Corporation is the world’s largest chain of hamburger fast food restaurants‚ serving around 68 million customers daily in 119 countries. In Morocco‚ McDonald has just celebrated it 20 years of existence in the country‚ the first McDonald opened in la Corniche‚ Casablanca in 1992‚ now there is 29 restaurants over 15 cities. The company offers a wide variety of products from hamburgers to salad to desert. Hamburger | Desert | Salad | Big mac | Sundae | Salade fermière | Royal cheese
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Chapter One ~ Operations and Productivity • POLCA (plan‚ organize‚ lead‚ control‚ achieve) • Suppliers → Inputs → Process → Outputs → Consumers (SIPOC) • 3 functions to create goods and service: o Marketing o Production/operations o Finance/accounting • Why Study OM? o Learn how people organize themselves for productive enterprise o Learn how goods/services are produced o Understand what operations managers do o OM is a costly part of an organization • Productivity= Units produced or
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Operation Management Definition Paper The purpose of this paper is to describe the importance of operations management to a health care organization. In addition‚ the author of this paper will provide a personal definition of what operations management means and why is important to a healthcare organization. According to the Institute of Operations Management The cost of providing fast‚ reliable health care is always an emotive issue‚ but it has been brought to the fore again via the
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INTRODUCTION TO OPERATIONS MANAGEMENT Spring 2012-ASSIGNMENT # 1 Name 1: --------------------------------------------------- ID # ------------------------------------------------ Name 2: --------------------------------------------------- ID # ------------------------------------------------ Question # 1 [15 Marks] Bob Richards‚ the production manager of Zychol Chemicals‚ is preparing his quarterly report‚ which is to include a productivity analysis for his department. One of the inputs
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MODULE TITLE: SUPPLY CHAIN AND OPERATIONS MANAGEMENT ASSIGNMENT TITLE: ESSAY ON SUPPLY CHAIN RISK MANAGEMENT IN BUSINESS TABLE OF CONTENT 1.0 Executive summary 3 2.0 Introduction 4 3.0 Risk identification 5 4.0 Risk assessment
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Operations Management at Agrotech Pvt Limited (Edible Oil Refining) Group Number A8 I P Sudhir Kumar PGP16/002 Jayashree ML PGP16/024 Megha Jain PGP16/031 Pooja Sharma PGP16/036 Neeraj Kumar PGP16/033 Rohit Kumar PGP16/042 Boby Chaitanya V FPM Piyush Kumar FPM Acknowledgement During the term project for Operations
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Journal of Operations Management 20 (2002) 121–134 The service concept: the missing link in service design research? Susan Meyer Goldstein a ‚ ∗ ‚ Robert Johnston b ‚ JoAnn Duffy c ‚ Jay Rao d a Department of Operations and Management Science‚ University of Minnesota‚ 321 19th Avenue S‚ Minneapolis‚ MN 55455‚ USA b Warwick Business School‚ University of Warwick‚ Coventry CV4 7AL‚ UK c Gibson D. Lewis Center for Business and Economic Development‚ Sam Houston State University‚ Huntsville
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