To:‚ As part of our evaluation of your application‚ please carefully answer the following ten questions. If you have partners that will be on the franchise agreement‚ please have them answer these questions too. All answers and information you provide will be held in strict confidence. 1) Have you ever owned a business before? If so‚ how many units? Also‚ please tell us more about your professional background and education. Please include a current resume or CV. -CV Attached 2) Provide
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Franchise Agreement Contents Clause 1. Introduction 2. Grant 1 3. Development & Opening Obligations 4. Hardware & Software 5. Training & Guidance 6. Trade Marks 7. Relationship & Parties 8. Confidential Information‚ Non-Compete & Data Protection 9. Operating & Franchised Business 10. Marketing 11. Records & Reporting 12. Inspection & Audits 13. Transfer 4 Page FRANCHISE AGREEMENT I. XYZ Ltd (Reg. No…..) whose registered office is at 21 High Street‚ Road ---‚ someplace‚ (‘We) II. ABC Ltd (No…)
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1. What would be some moments of truth in Gold Star’s environment? Every time a customer contact or interact with Gold Star‚ is the moment of truth of Gold Star. Customers usually evaluate the products and compare their expectations with the actual outcomes. In Gold Star’s case‚ the moment of truth is reservation‚ ordering‚ dining services and drive-through services. 2. What implications would the segmentation of Gold Star’s customers have on their customer focused practices? Gold Star divides their
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Thailand is welcoming back a world-class premium cookie brand‚ Mrs Fields‚ at Siam Paragon shopping center after the franchised stores in the country closed down in 2007. Mrs. Fields was first launched in Palo Alto‚ California in 1977‚ and is now one of the largest retailers of freshly baked‚ on-premises specialty cookies and brownies in the US. Its franchise systems include over 300 franchised and licensed locations throughout the US and in 22 other countries. Since the early 1990’s‚ Mrs Fields’
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WHAT ARE THE ADVANTAGES AND DISADVANTAGES OF OWNING A FRANCHISE? ADVANTAGES “Owning a franchise allows you to go into business for yourself‚ but not by yourself.” A franchise provides franchisees with a certain level of independence where they can operate their business. A franchise provides an established product or service which may already enjoy widespread brand-name recognition. This gives the franchisee the benefits of a pre-sold customer base which would ordinarily takes years
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Gaps model of Service Quality The success of 7-eleven The Gaps model of service quality was first developed by Parasuraman‚ Berry and Zeithaml in 1985 and more recently described in Zeithml and Bitner in 2003. The model identifies four spectfic gaps leading to a fifth overall gap between customers’ expectations and perceived service. Knowledge gap The first gap may occur when management identify the customer’s expectation inaccurately. When the customer expectation has difference with the management
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Synopsis With its sensational donuts‚ Krispy Kreme created a cult like following among their consumers and professional investors alike. Krispy Kreme’s simple business model was easy for most people to understand; they sold donuts‚ and the more they could sell the better the company did financially‚ or so they thought. From its IPO in April 2000‚ at the peak of the internet boom‚ Krispy Kreme was led by CEO Scott Livengood who expanded the company rapidly taking it from a small town donut shop
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Written assignment #1 Submitted By: Thomas Oester MAN 432 Small Business Management The overall environment of a company includes Demographic Trends‚ Socio-cultural Forces‚ Economic Forces‚ Technological Forces‚ Political and Legal Forces‚ Global Forces. All of them effect the business strategic decision. But many of the forces will have different effects on the company and influences small businesses in many ways. Demographic Trends are the most evident and predictable force. But‚ demographics
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IPL has turned out to be a money minting machine for the BCCI. In just three years of its existence‚ it is now a $4billion industry. The thing that makes the whole scenario interesting is that there has been hardly any investment on the part of BCCI. They just sold an idea‚ a concept which got widely accepted by the people. Now they stand to gain a large share of profit from the media rights‚ title sponsor‚ internet rights‚ theatre rights and auction money. There are three main stakeholders in
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Papa John’s Pizza is a well-established international franchise restaurant chain from USA and it is the third largest pizza company in the world. Berjaya Pizza Company Sdn. Bhd.‚ a wholly owned subsidiary of Berjaya Corporation‚ has signed a franchise agreement with Papa John’s International Inc‚ to develop and operate Papa John’s restaurants in Malaysia. Berjaya Pizza Company was also granted the first right of refusal for the potential expansion of franchise business to Singapore‚ Vietnam‚
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