MGT FIRST EXAM CHAPTER 4： I hope these material is helpful your review of exam. 1：What is a stereotype? Stereotypes are used during encoding in order to organize and simplify social information. ”A stereotype is an individual’s set of beliefs about the characteristics or attributes of a group.” And how are they maintained? 1). Overestimating stereotypical frequencies 2). incorrectly explaining behaviors 3). Differentiating minority individuals from oneself 2. Know the common perceptual
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mission & vision and do a Leavitt‟s model analysis on Seattle’s Pike Place Fish Market. • Classify motivation theories under process and content oriented theories. • Write 2 examples based on organization (1 example each on Internal attribution error & external attribution error) i.e. Kelley model and one example each from organization. • Analyze what is perception‚ mis-perception and shaped perception in the case: The Coca-Cola Company Way. • Find commercial TV Advertisement with multiple celebrities
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Role of Individual in organizations The individuals play an important role in the functioning of the organization. The members of an organization must be induced‚ coerced or forced to participate in it. People participate in the organizations when they are going to gain something out of them. For example the desire for remuneration in cash or kind‚ prestige‚ the desire to show the skills already acquired etc represent some of the motives of the people in participating in organizations. People tend
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QUESTION: As a manager in an organisation‚ discuss how your study of perception contributes to your understanding of behaviour of people in your organisation. Perception varies from person to person. Different people perceive different things about the same situation. People’s behavior is based on their perception of what reality is‚ not on reality itself. It is our personal perception of that reality which shapes and directs our behaviour and not some objective understanding of external reality
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1. Discuss the three components of an attitude. The three components of an attitude are cognitive‚ affective‚ and behavioral. a) The cognitive component is the opinion or belief segment of an attitude. b) The affective component is the emotional or feeling segment of an attitude. c) The behavioral component of an attitude refers to an intention to behave in a certain way toward someone or something. 2. What are the dimensions in Big Five Model of Personality? Extroversion - Sociable‚ outgoing
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target in contrast to his outstanding sales in the past year. Marcus blames it on the poor economic situation‚ however the other sales staff seem to able meet their target. How should Madam May May attribute Marcus’s performance? 2.0 Theory Attribution theory suggests that when we observe an individual’s behavior‚ we attempt to determine whether it was internally or externally caused. Determination depends on 3 factors which are distinctiveness‚ consensus‚ and consistency. Distinctiveness is
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How people attach fundamental attribution errors (FAE) to those in these situations How FAE can be reduced by considering some external attributions (media‚ unemployment rates‚ violence‚ etc.) that perpetuate these issues Examples of the external attributions you mention in your discussion. For example‚ a FAE about a poor person could suggest that the person is lazy and lacks motivation. Considering situational factors such as generational poverty‚ poor education‚ high rates of crime‚ and violence
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Consumers’ complaint behaviour. Taxonomy‚ typology and determinants: Towards a unified ontology Received (in revised form): 16th August‚ 2003 Dominique Crie ´ is Professor of marketing at the University of Sciences and Technologies of Lille‚ in the Business Administration Department (IAE). He manages the postgraduate degree course: statistical specialisation for marketing databases. He is also a marketing consultant and statistician‚ member of the Association Francaise de Marketing and of the
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also thought that Jack was discriminating towards her as she was a foreigner‚ and so didn’t give her a promotion. There were also internal attribution factors in Heather as she regularly took large numbers of sick days from work‚ for the reason she thought her supervisor was discriminating her. She also had fundamental attribution error. Fundamental attribution error is a bias‚ refers to our tendency to see
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the Overall Brand Rating…………………………… Changing Beliefs About Competitors’ Brands………………………. The Elaboration Likelihood Model……………………………………….. 3. Behavior Can Proceed or Follow Attitude Formation…………………… Cognitive Dissonance Theory…………………………………………… Attribution
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