Services‚ Quality and Customer’s Satisfaction Survey (Burger King) Your opinion will help to improve the services at …….. Please Take a Moment To Answer These Questions: 1. How often do you visit Burger King? Daily 4 Times a Week 3 Times a Week 2 Times a Week Once a Week 2. When do you likely visit Burger King? 10:30 am - 1 pm 1pm - 4:30 pm 4:30 pm - 8:30 pm 8:30pm -11:30pm 3. How would you rate your overall satisfaction with this restaurant (BK)? Very Satisfied
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1). Product (Produk) Brand name yang digunakan adalah Indomie. Satu bungkus Indomie standard memiliki massa 85 gram‚ dan terdapat 2 sachet berisi 5 bumbu-bumbuan yang disertakan‚ yaitu kecap manis‚ saus sambal‚ minyak palm‚ bubuk perasa dan bawang goreng. Indomie juga tersedia dalam versi jumbo dengan massa 120 gram (Anonim‚ 2008). Indomie memiliki rasa yang sesuai dengan selera orang Indonesia. Indomie pun selalu berusaha memenuhi keinginan konsumen yang semakin banyak‚ terbukti dengan semakin
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QUESTIONNAIRE Dear Respondent‚ Assalamu Alaikum…. This questionnaire has been designed to conduct a research on ‘Measuring Employee Job Satisfaction” to fulfill the course requirement of MBA Program. A survey is being conducted among employee of ‘EXIM Bank Ltd.’ Agrabad branch‚ Chittagong. Your honest opinions are valuable to this survey and will be kept confidential. Thank you for your time and effort. [Part A: Personal information] Name of the Respondent: ……………………………………………. Address
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An Analysis of the Satisfaction of late night Grocery Shoppers: The Case of Tesco ABSTRACT The research aims to have a deeper understanding of the factors that influence customer satisfaction at Tesco especially at night shifts. It also tries to erect a framework for the understanding of the physical and mental hazard that the shift workers have to encounter in their night shift work. It starts with the general discussion about the customer satisfaction‚ marketing process and other general
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deliver solutions to consumers that they truly value. Though price is an important part of the equation‚ it is not the entire equation. Whirlpool’s goals are straightforward: “to grow the strength of brands in ways that build unmatched levels of customer loyalty.” “Quality that Grows with You. Ka-partner ng praktikal na nanay.” Hanabishi’s positioning strategy is focused on the quality of the appliances and benefits that the consumer will get upon purchasing of Hanabishi’s appliances products
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Communications in Business 100 Semester Two 2012 Sydney Campus Written Submission Student: Anqi DENG ID:16602081 Tutor: Sunaina Gowan Word counts:1195 Ms. D. Anqi Director of Corporate Communications BHP Billiton Limited GPO Box 2012 180 Lonsdale Street Melbourne Victoria 3000 September 1‚ 2012 Ms. Sunaina Gowan Executive of the Australasian Local Network PO Box 111 Sydney NSW 2000 Dear Ms. Sunaina Gowan‚ BHP Billiton is world’s largest producers of major metals
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1. Stated in the article‚ Starbucks’main target market is men and women between the ages of 25-40‚ which accounts for almost half (49%) of its total business. Customers within this range tend to have high income and professional careers. This group grows at a rate of about 3% annually. 2. Young adults‚ aged 18-24‚ are the next large group that Starbucks targets. They bring in about 40% ofStarbucks’ sales and Starbucks "positions itself as a place college students can hang out‚ study‚ write
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ABOUT ITC GROUP Incorporated on 24 August 1910 as the Imperial Tobacco Company of India Limited‚ the company’s name was changed to ITC Limited in 1974. This company is rated among the ’World’s Best Big Companies’ by Forbes magazine. ITC ranks third on all major profit parameters among India’s private
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IMPACT OF SWITCHING COST ON CUSTOMER SATISFACTION AND CUSTOMER RETENTION FOR INTERNET BANKING SERVICES: A STUDY BASED ON SRI LANKAN COMMERCIAL BANKS. BY N. M. GOONETILLEKE (2009/MISM/10) Submitted in accordance with the requirements for the degree of MASTERS IN INFORMATION SYSTEMS MANAGEMENT AT THE UNIVERSITY OF COLOMBO SUPERVISOR: DR. ANURA KARUNANAYAKE SEPTEMBER 2011 TABLE OF CONTENTS Page No Declaration ii Acknowledgment iii Abstract iv Table of
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ORGANISATIONAL BEHAVIOUR 2013-14 Profile Dr David Redfern In the 1970s I worked in the car industry (BL Cars) and then in an iron foundry (Beans Foundries) in what was then called Personnel. Later in the 1980s and early 1990s I was employed in the bus industry leaving West Midlands Travel as Industrial Relations Manager. Initially the business was publically owed but later by the workforce. I have been at University College Salford and then the University of Salford for nearly 20 years
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