Chapter 1 THE PROBLEM AND ITS SCOPE Introduction As computer technology is rapidly changing our world‚ it has permitted man not only store his knowledge‚ but to organize‚ manipulate‚ and modify it systematically. Organizations nowadays are adapting to office automation systems. Most schools use automated systems to lessen their work and minimize their problems in their system‚ and JRMSU (Jose Rizal Memorial State University) is one of the university that is would like to adapt computerization
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3/13/13 National Institute of Technology Patna Convocation 2013 for Academic Session 2010-11‚ 2011-12 Registration Convocation 2013 Registration Registration id: C2013240 Name (English): Institute Roll Number: Degree Merit List Rank Session Passing Enrolment Number JITENDRA KUMAR 0926011 M. Tech 1 2011-12 91785 Name(Hindi) Program Code Branch CGPA (Overall) Passing Sem/Exam Last Sem Passed जत कु ार म MEPG Mechanical Engineering 8.34 JAN_MAY_12 46 Discrepencies if any in
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Colloquium on Computing‚ Communication‚ Control‚ and Management Study on the Impacts of Service Quality and Customer Satisfaction on Customer Loyalty in B2C E-commerce Yangcheng Hu Department of Management Engineering Nanchang Institute of Technology Nanchang‚ China hyczju@126.com Although‚ a number of studies have documented the relationship between service quality‚ satisfaction and loyalty in traditional service industries and e-commerce settings‚ theoretical foundations as well as empirical
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------------------------------------------------- ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- DISSERTATION HANDBOOK FOR STUDENTS ------------------------------------------------- ------------------------------------------------- EBS BAIB AND BAIEM ------------------------------------------------- -------------------------------------------------
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research will try to answer) Distinctions in the Customer Satisfaction Levels between Southwest Airline Customers and Delta Airline Customers Executive Summary Success for commercial airline companies is determined by their profit and their profitability is increased by making the most of satisfying their customers and retaining loyalty. Survey results in 2007 indicated that “airlines have work to do to improving customer satisfaction‚” (AP‚ 2007). Delta Airlines ranked among the lowest
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this module is expressed in the following learning outcomes. The Independent nature of this Module is designed to develop the Learner’s ability to undertake research and to prepare and submit a mini dissertation for evaluation. There is no formal examination for this Module. The mini dissertation serves as the Summative Assessment. Students will demonstrate competence in the following. The Nature of Accounting Research Identifying and Articulating the Problem or Issue Formulating Research
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Proposed Dissertation Topics 1. Local food and cuisine of different Hungarian tourism regions. 2. The impact of gastronomic events on the development of catering industry. 3. Analysis of catering developments in Hungary after 1990. 4. Foreign interests in the hospitality market. Motivations‚ targeted areas‚ concentration of capital and globalisation ambitions. 5. Wine tourism in Europe and in Hungary. 6. Gastronomic tourism in Europe and in Hungary. 7. The competitiveness of the Hungarian
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Leisure Traveler Satisfaction with Hotel Attributes Introduction Since the mature market represents approximately 80 percent of the leisure travel market‚ their influence in the market is significant (Snhotemaker‚1989). According to Tourism Hightlights 2014 Edition published by The United Nations World Tourism Organization (UNWTO)‚ in 2013‚ over half of all international tourist arrivals travel for holidays‚ recreation and other forms of leisure purposes. Only Some of (14%) international tourists
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Zhibin Lin TITLE: What Makes Customers Satisfaction: A Study on Mobile Telecommunication Sector of Vietnam. DATE: 20/09/2012 Dissertation submitted in partial fulfilment of the requirements of the Masters Degree in [MSc. Business with International Management] Newcastle Business School at the University of Northumbria at Newcastle DECLARATIONS I declare the following: (1) that the material contained in this dissertation is the end result of my own work
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` CUSTOMER CARE AND CUSTOMER SATISFACTION IN HOTELS A CASE STUDY OF SHERATON HOTEL BY NATUHWERA CHRISTINE 07/U/13737/EXT SUPERVISOR: MR. TIBAINGANA ANTHONY A RESEARCH REPORT SUBMITTED TO MAKERERE UNIVERSITY IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF THE AWARD OF A DEGREE OF BACHELOR OF COMMERCE JULY 2011 DECLARATION I‚ Natuhwera Christine hereby declare that customer care and customer satisfaction in hotels is entirely my own original work and has never been presented
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