CHAPTER I: INTRODUCTION MCDONALD’S VS KFC McDonald’s and KFC are everybody’s favourite food trip destinations. When you like burgers‚ McDonald’s is always the top option. When you like fried chicken‚ KFC is always the first thing that comes to everyone’s mind. The reason for this is these companies claim of particular products that have became their trademark until now. The difference between McDonald’s and KFC is mainly the cuisine.
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KFC VS MCD In the past few months‚ the fast-food restaurant chains have taken jabs at each other‚ offering similar dishes‚ matching prices and opening restaurants in close proximity. KFC‚ which primarily serves chicken‚ has taken aim at its burger rival with some of its own burgers called Zingers. For customers who prefer chicken inside buns‚ there is a snack called‚ well‚ Snackers. McDonald’s has responded with nuggets for those who like to chomp on chicken. A hamburger company in the eyes
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Kentucky Fried Chicken in the Chinese Market KFC (Kentucky Fried Chicken) is the world’s largest chain of fried chicken fast food restaurants‚ headquartered in Louisville‚ Kentucky in the United States. It was first founded in the 1930s‚ North Corbin‚ Kentucky. It is a traditional American fast food restaurant and the second largest restaurant chain after McDonald’s‚ with over 17‚000 outlets in 105 countries and territories. KFC’s two major single markets are in its home country United States and
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responsible for formulating effective distribution strategy (place) in order to keep the other Ps moving (Distributionstrategy.org.‚ 2013). As a result‚ studies described distribution strategy as crucial prerequisite for success of any business (Chapter 15: Product Distribution‚ n.d.). It is a plan of actions employed to move service/product from the manufacturer to the end consumers through different approaches such as physical distribution and distribution channels. Generally‚ it tries to describe where
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Physical distribution is a term used to describe the methods and means by which a product or a group of products are physically transferred‚ or distributed‚ from their point of production to the point at which they are made available to the final customer.(Rushton at el 2010) In other words is the set of activities concerned with efficient movement of finished goods from the end of the production operation to the consumer. Physical distribution takes place within numerous wholesaling and retailing
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Channels of Communication Types of Communication: Internal and External Need for Internal Communication Organize Decision-making Motivation Morale Reduce labour turnover Reduce abseentism Harmony Channels of Communication • Management can use one or more channels to communicate with his employees and obtain a feedback.Some experts prefer to use the phrase “lines of communication” instead of channels of communication. • We have Upward ‚ Downward‚Vertical‚ and horizontal.
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QUALITY AND CUSTOMER SATISFACTION IN KFC CHAINSTORES The purpose of this study is investigating the service quality of KFC chain stores and how the service quality affect customer satisfaction based on the theory of “service quality” and “customer satisfaction” and the Customer satisfaction survey in website: talktokfc.com. We do the literature reviewson some important concepts to make clearer about the service quality and the level of customer satisfaction in KFC chain stores in order to develop and
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Introduction: KFC Corporation‚ based in Louisville‚ Ky.‚ is the world’s most popular chicken restaurant chain specializing in Original Recipe®‚ Extra Crispy™ and Colonel’s Crispy Strips® with home-style sides‚ Honey BBQ Wings‚ and freshly made chicken sandwiches. There are more than 14‚000 KFC outlets in more than 80 countries and territories around the world‚ serving some 12 million customers each day. KFC Corporation is a subsidiary of Yum! Brands‚ Inc.‚ Louisville‚ Ky. KFC is a brand and operating
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Major in Marketing Management Research Paper & Report DISTRIBUTION STRATEGY For Partial Completion of the Course Marketing 25: Marketing Management Submitted by: Claudio‚ Patrick Angelo De Belen‚ Pamela Dosalla‚ Christian Imperial‚ Graceshelle Submitted to: Mr. Abelito Quiwa‚ MBA Objectives 1. To understand the development and management of the channels in distribution and the process of goods distribution in complex‚ competitive‚ and specialized economies. 2. To distinguish
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KFC The ways to overcome barriers in implementing CRM Although the benefits of customer relationship management may be numerous‚ not all companies have been able or willing to use the aforementioned techniques to focus service‚ sales‚ and marketing toward company improvement. Barriers to implementation include the complexity required to implement tools and work flows‚ particularly in larger companies. When applying CRM system into an organization specific is in KFC fast food store‚ the organization
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