Liebeck v. McDonald’s‚ also known as the McDonald’s Coffee Case‚ is a 1994 product liability lawsuit. This lawsuit became one of the most famous in the US history because after the court’s awarded Stella Liebeck $2.9 million‚ after she was severely burned by the coffee she brought from McDonald‚ there were debates over tort reform in the US. Stella Liebeck‚ a 79-year-old woman was in the passenger seat of her grandson’s car‚ while she ordered a coffee from McDonald’s. Liebeck’s nephew parked
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Introduction First and foremost‚ I had been chosen the topic of product safety to do my business ethics individual assignment. Nowadays‚ we can see that some of unkind merchants who produces unsafe products to the consumers‚ that some of consumers had been injured after used their products. Those are the factors that I would like to decide and discuss the issues of about the product safety that also related the issues of the foods product‚ toys product‚ automobile cases from Toyota and Ford Pinto and cases
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good‚ and therefore warn customer on packaging or change temperature requirements when serving its coffee. McDonalds ought to be liable‚ under due care‚ for the harm caused to customers who are burned by McDonald’s hot coffee. Under strict product liability McDonalds serves hot coffee to its customers‚ in which is not drinkable when served. McDonald’s hot coffee is 30 degrees above
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| Product and Service Range | 8 | 8 | 9 | 4 | Financial Resources | 7 | 8 | 10 | 7 | Product Presentation | 10 | 8 | 8 | 8 | Experienced Workforce | 10 | 8 | 8 | 7 | Location | 7 | 9 | 9 | 7 | Totals | 60 | 60 | 64 | 45 | We picked some important key success factors of the pet industry to evaluate the competitive strategic assessments. Any company which will be success in the pet industry they must have the strengths on its reputation‚ distribution relationships‚ product and
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reveal/replace defective products even if customers won’t recognize the defect?” Discuss this statement based on what are the ethical actions that need to be carried out by a company that faces with this dilemma. Consider the responsibilities of engineers in finding product that have defects before the product being sold‚ after the product being sold and when the flaw becomes apparent after being sold. Provide examples of case studies. A product defect is any characteristic of a product which hinders its
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Case 1: Five-star judgment in the history of consumer rights Problem: Hotel liable for injury suffered by the guest due to defect in designing of rooms. Lawsuit: For accommodating the invitees to his wedding in Goa‚ Siddhartha Bhimrajka had booked several rooms in Park Hyatt Goa Resort & Spa‚ a five-star hotel belonging to Blue Coast Hotels and Resorts. Amongst the invitees were Vinay Rajpal‚ a 29-year-old businessman and his wife Ravina. On their arrival on July 7‚ 2005‚ the Rajpals were welcomed
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NAME: Gemma Steedman TEST TITLE: Customer Service Measurement and Regulation TEST: PO2 TUTOR: Loretto Barczynski SUBMISSION DATE: 15 - 08 - 13 CUSTOMER SERVICE MEASUREMENT & REGULATING - BENCHMARKING 1. A Brief Overview; Tourism The D Hotel The award-winning d hotel is a luxury 4 star hotel in Drogheda Co. Louth Ireland is located on the banks of the historic River Boyne. This impressive waterfront location includes the Scotch Hall shopping complex and a purpose built pedestrian
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CONSUMER AWARENESS ECONOMICS PROJECT 10/23/2010 NAVEED KARIMBAKSH XI-B TO Mrs. BIBY ECONOMICS TEACHER TO Mrs. BIBY ECONOMICS TEACHER CONTENTS S.NO | TOPIC | PAGE NO. | 1 | ACKNOWLEDGEMENT | 3 | 2 | LIST OF TABLE | 4 | 3 | LIST OF FIGURES | 5 | 4 | INTRODUCTION | 6-7 | 5 | BACKGROUND INFORMATION | 7-10 | 6 | SURVEY | 11-23 | 7 | CONCLUSION | 24 | 8 | Bibliography | 25 | ACKNOWLEDGEMENT First and foremost I thank the god for his blessings‚ showered on me in completing the project successfully
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A Guide to Package Holidays National Consumer Agency Who are we? The National Consumer Agency is an independent national agency that was established by the Irish government under the Consumer Protection Act 2007. Our activities incorporate the work that was previously done by the Office of the Director of Consumer Affairs (ODCA). We also have additional areas of focus‚ which are outlined below‚ and we have extensive new powers. Among other things‚ these powers allow us to deal with unfair‚
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Product Liability: Product liability is the area of law in which manufacturers‚ distributors‚ suppliers‚ retailers‚ and others who make products available to the public are held responsible for the injuries those products cause. The claims that most commonly associated with prodcut liability is negligence‚ strict liablity‚ breach of warranty‚ and various other consumer claims. Each type of product liability claim requires different elements to be proven to present a successful claim. A products
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