in this type of virtual communication. Needless to say‚ social networking sites have drastically altered people’s means of communication especially among youth. Socializing becomes colossal because of the tools that help people to mingle and communicate with others such as instant messaging‚ e-mail and comment posting in particular to online social networking. This trend is growing. Nowadays‚ people‚ especially teenagers are highly interested in this kind of communication either as a form of socialization
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Towards Mobile Phone Services: A Case Studies On Airtel Prepared By: Md. Riad Shahriar Riaz Id. 1007029 Session: 2010-11 Registration No: MKT- 600081 Dept. Of Marketing Comilla University Supervised By: Dr. Mohammad Amzad Hossain Sarker Associate Professor & Chairman Dept. Of Marketing Faculty of Business Studies Comilla University Date Of Submission: 13th August‚ 2015 2 Student Declaration I do hereby declare that this internship report titled “Customer Attitude Towards Mobile Phone Services: A
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Quality of Service for Mobile Ad Hoc Networks Diploma Thesis of Patrick Stüdi Assistant: Jianbo Xue Supervisor: Prof. Dr. Gustavo Alonso March 2003 ii Abstract The fast adaptation of IP-based communications for mobile and hand-held devices equipped with wireless interfaces is creating a new challenge for Quality of Service (QoS) provision. Due the error-prone nature of wireless links and the high mobility of mobile devices‚ traditional Internet QoS protocols like RSVP cannot be easily
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Communication in customer service: First‚ we are going to start which an activity‚ which is Chinese Whisper. In which one person whispers a message to another‚ which is passed through a line of people until the last player announces the message to the entire group. Aims and objectives: 1. To give the opportunity to look at different communication methods 2. To allow to identify the different types of communication under each method: Verbal Non-verbal Written 3. To know how and when to effectively
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1.0 INTRODUCTION 1.1 Statement of Problem A study has been conducted in order to understand the Customers opinion and Satisfaction level of Mobile Services of BSNL in East Godavari District‚ researchtitled“A STUDY ON CUSTOMER SATISFACTION FOR BSNL MOBILE SERVICES IN RAJAHMUNDRY REGION”has been conducted. 1.2 Importance of the Study In today’s competitive business world and challenging economy‚ retaining your customer base is critical to your success. If you don’t give
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Mobile ticketing service application in public trasportation Introduction Mobile commerce is a subset of e-commerce‚ which enables people use wireless devices to access to e-commerce system and conduct business transaction. It is believed that rapid development of radio-based wireless communication technology‚ together with the accessibility of the Internet contributes to the emerging of mobile commerce (Wu and Wang‚ 2005). Mobile commerce furnishes people a possible way to trade whenever it
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level since 1989.4 At the same time‚ the tw o companies experienced their own distinct w ups and downs; Coke suffered several operational setba cks while Pepsi charted a new‚ aggressive course in alternative beverages and snack acquisitions. No As the cola wars continued into the 21st century‚ Co ke and Pepsi faced new challenges: Could they boost flagging domestic CSD sales? How could they compete in the growing non-CSD category that demanded different bottling‚ pricing‚ and brand s trategies
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meet the communication and language needs‚ wishes and preferences of individuals 1. Find out an individual’s communication and language needs‚ wishes and preferences. 2. Demonstrate communication methods that meet an individual’s communication needs‚ wishes and preferences. 3. Show how and when to seek advice about communication. It is always important to find out about each individual’s particular communication and language needs‚ wishes and preferences. Effective communication happens
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Section 1 – Understand methods of communication with customers 1a) Use the table below to outline at least two different customer service situations and the different methods of communication that would be needed in these situations. Situation Methods of communication 1. IT department was doing a project over summer to upgrade some older PC’s in around different departments. When Staff came back to work after break there was some complaints of no printers being connected and also lost documents
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Importance of customer/client care It shows a great deal of professionalism when a company takes good care of its customers‚ both internally and externally. Professional employees will most likely deal with clients in a professional manner‚ with the right communication‚ with respect and a genuine attitude. A good customer service will help the company: To keep loyal clients – develop trust To gain new clients To develop a good referral To develop within its employees a sense of proudness and
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