past‚ and to understand this‚ we need not look further than the kinds of jobs most of us end up doing here in America. We are no longer a nation of builders‚ but a nation of servers. By this I mean the products of our labor are largely non-physical in nature. They are emotional -- the products that result from the interaction between human beings. Indeed‚ we may work in the exchange of physical products‚ but it is the job of the service laborer to attach emotional value to them. Beyond those required
Free Emotion Arlie Russell Hochschild
nteMALAY VERSION OF THE EMOTIONAL COMPETENCE INVENTORY (ECI): A STUDY OF RELIABILITY AND VALIDITY CHUA BEE SEOK‚ Ph.D chuabs@ums.edu.my BEDDU SALAM BACO‚ MA beddu@ums.edu.my Sekolah Psikologi & Kerja Sosial Universiti Malaysia Sabah Tel: 088-320000 ext 1525/1549 HARRIS SHAH ABDUL HAMID‚ MSc. harris@iiu.edu.my Department of Psycholgoy International Islamic University Malaysia Tel: 03 2056 4000 ext 3058 ABSTRACT This study investigates the reliability and validity of the Emotional Competence Inventory
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There seems to be an overarching idea that the Intelligence Community (IC) is not functionally operating to its fullest extent. There are many dissenters to the ICs structure and capabilities‚ referring the IC as inept and squandering opportunities‚ ignoring priorities. The ability to provide actionable and relevant intelligence to the ICs customers from the President‚ military‚ congress and policy makers is important to the wellbeing and safety of the U.S. The IC customers all rely on the proficiency
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Introduction This essay will discuss three important topics that to me have stood out as important concepts that are sensible and comparatively simple to apply in my work as a graduate nurse. They are; the concept of emotional intelligence‚ the concept of empowerment in nursing and the concept of teamwork in the health care setting. Each topic will be discussed separately‚ analysed‚ argued and integrated into the essay as a whole so that the reader may have a greater understanding of how these
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cultural intelligence (CQ) becomes a vitally important aptitude and skill‚ (Earley & Mosakowski‚ 2004‚ p.139) especially for today’s leaders who will more than likely encounter someone from another country‚ generation or perhaps occupational background where there are unique behaviors. As Earley and Mosakowski (2004) point out‚ cultural intelligence is related to emotional intelligence‚ but it picks up where emotional intelligence leaves off. A person with high emotional intelligence grasps what
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I.E.1 What’s My Emotional Intelligence Score? Indicate your level of agreement with these ten statements using the following scale: 1 = Strongly disagree 2 = Disagree 3 = Neither agree or disagree 4 = Agree 5 = Strongly agree 1. I am usually aware-from moment to moment-of my feelings as they change. 2. I act before I think. 3. When I want something‚ I want it NOW! 4. I bounce back quickly from life’s setbacks. 5. I can pick up subtle social cues that indicate
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POLICY . Bander . Use.r CHAPTER (3) Why do we need policy? R.HEILBORNER and L THURROW‚ (1982). Main reasons for market failure. 1. Lock of information. 2. ‘Pure public goods.’ which cannot be allocated efficiently by private markets. 3. Imperfect competition. Lack of information. When marketers lack information or have inadequate information‚ the results of the market will reflect ignorance‚ luck or accident rather than informed behavior. Typically consumers guide
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That Vision Thing: Do We Need It? Michael E. Raynor T H E CEO OF IBM‚ LOUIS V. Gerstner‚ Jr.‚ was widely quoted in the press when‚ faced with the challenge of turning around the beleaguered computer maker‚ he said‚ ’the last thing IBM needs right now is a vision ’. 1 For a good many critics‚ Gerstner ’s comment was greeted with a heartfelt ’it ’s about t i m e ’ - - t h a t is‚ it is about time that a senior executive had the courage to speak up and put all that rhetoric about visions and
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According to the definition a Democracy is a system of government by the whole population or all the eligible members of a state‚ typically through elected representatives. Here in the United States‚ we have the pleasure of experiencing this type of government and are able to participate in voting. A vote is a formal expression of an individual’s choice in voting‚ for or against some motion‚ for or against some ballot question‚ for a certain candidate‚ a selection of candidates‚ or a political party
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the rest of your results to know which areas you most need to work on developing - awareness is key to helping you find the motivation to improve. Emotional Identification‚ Perception‚ and Expression (score 77) You are reasonably skilled when it comes to the core ability of identifying‚ perceiving and expressing emotions in yourself and others. There is still‚ however‚ room for growth. Overall‚ your skills in this area of emotional intelligence aid you in the process of reading others‚ understanding
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