Introduction Consumer behavior is the study of individuals‚ groups‚ or organizations and the processes they use to select‚ secure‚ and dispose of products‚ services‚ experiences‚ or ideas to satisfy needs and the impacts that these processes have on the consumer and society. It blends elements from psychology‚ sociology‚ social anthropology and economics. It attempts to understand the decision-making processes of buyers‚ both individually and in groups. It studies characteristics of individual
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ABOUT CONSUMER BEHAVIOUR Consumer behavior is an applied discipline. Its application exists at two different levels of analysis. One is at the micro level perspective and other at the macro level perspective. Micro level seeks application of the knowledge faced by the individual‚ firm or an organization. The macro perspective applied knowledge of consumer include the aggregate level of problem faced by large groups or by society as a whole. Buying behavior is an attempt to understand and predict
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DEFINITION Consumer psychology is a specialty area that studies how our thoughts‚ beliefs‚ feelings and perceptions influence how people buy and relate to goods and services. One formal definition of the field describes it as "the study of individuals‚ groups‚ or organizations and the processes they use to select‚ secure‚ use‚ and dispose of products‚ services‚ experiences‚ or ideas to satisfy needs and the impacts that these processes have on the consumer and society. STAGES IN CONSUMER DECISION
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Introduction of buying decision process b. The buying decision process c. Evaluation of alternative d. Purchase decision e. Post purchase behavior 5. Theoretical frame work a. Consumer involvement theory 6. Consumer behavior models a. Introduction and Intergradations of three models b. Hierarchy needs of consumer behavior model c. Consumer behavior model d. Lens model 8. Nike’s Introduction (Nike’s Case Studies) a. Financial performance b. Employees c. Contract factories d. Nike branding 9. Methodology of
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FACULTY OF BUSINESS AND MANAGEMENT SEMESTER 4/ YEAR 2 BBGP4103 CONSUMER BEHAVIOR MATRICULATION NO : 880720125679001 IDENTITY CARD NO. : 880720-12-5679 TELEPHONE NO. : 014-6503712 E-MAIL : xtreme_ivan88@hotmail.com LEARNING CENTRE : SABAH LEARNING CENTER Introduction : Samsung Samsung has been dominating the Asian mobile industry ever since their top-of-the-line electronic products and services which was founded and formed at the year 1938
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expensive perfume – describe how marketers can apply their knowledge of the differential threshold to packaging‚ pricing‚ and promotional claims during periods of (a) rising ingredient and materials costs and (b) increasing competition. Differential threshold (aka just noticeable difference “J.N.D.”) is the minimal difference that can be detected between two stimuli. (a) During times when there is an increase in ingredients and/or material costs‚ marketers will make small changes to the product
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There is nobody in the world who is left out of the class of consumers. The consumer-hood continues till one’s last breath in the world. The consumer purchases a variety of goods and services to satisfy his wants and he is always influenced in his purchasing activities by some considerations which lead him to select a particular commodity or a particular retail store in preference to others. So‚ consumer buying is more complex. Consumer purchases are likely to be influenced by physiological‚ psychological
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potential consumer needs and motivations that relate to a specific brand of Christian Louboutin’s lipstick-red soles. It then further discusses several definitions and theoretical concepts in order to assist and support the main evidence of: (1) how the needs and motivations of consumers are being linked to the luxury brand product as well as how it influences the purchase decision making process; (2) the analysis between generic goals and product-specific goals; (3) whether consumers are being rationally
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Ethnic Consumers Consulting A summary Ethnic Consumers Consulting A summary Section B‚ Group 5 Satnam Singh Wadhwa- PGP/16/108 Gaurav Chand- PGP/16/ Preetinder Verma- PGP/16/066 Hemant Kumar- PGP/16/ Rohan Gupta- PGP/16/104 Mamata Madhumita-- PGP/16/ Section B‚ Group 5 Satnam Singh Wadhwa- PGP/16/108 Gaurav Chand- PGP/16/ Preetinder Verma- PGP/16/066 Hemant Kumar- PGP/16/ Rohan Gupta- PGP/16/104 Mamata Madhumita-- PGP/16/ Ethnic Consumers Consulting Nitya Guruvayurappan was
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Question: How do marketers view consumers? Marketers View Consumers as dollar bills! The more consumers they influence to buy their products the more market share (penetration) their brand will have‚ the more successful their company will be. Of course its not all that simple‚ acquiring and keeping new customers can be a daunting task without the right knowledge and tools. And even when they right tools are applied there should always be an expected rate of consumer defection. Marketers need to be
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