produce satisfied customers but the actual challenge is to produce delighted and loyal customers. It has been found that: 1. Acquiring new customers can cost five times more than the costs involved in satisfying and retaining current customers. It requires a great deal of effort to induce satisfied customers to switch away from their current suppliers. 2. The average company loses 10 percent of its customers each year. 3. A 5 percent reduction in the customer defection rate can increase profits
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Sato Mid-Term Paper Question 1: Do you think which doctrine was really helpful for saving people from their destitute condition between Mohism and Mencius’ thought‚ and why? When we put the two philosopher’s thoughts together‚ we can see one striking commonality. Both of them were against aggressive way and emphasized the importance of caring for the welfare of the state’s people. Ideologies that run in opposite directions also exist between the two thoughts. Eventually‚ it came down to how their
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FORM OF AFFIDAVIT Before the District Election Officer ……………………… (District‚ State/Union Territory) Affidavit of Shri…………………………… (S/o) ……………………………..……… I …….………………………………… son/wife/daughter of …………………………‚ aged ………. years‚ r/o ………………….. do hereby solemnly and sincerely state and declare as under:- (1) That I was a contesting candidate at the general election/bye election to the House of the People/ Legislative Assembly of ………………………. from ………………………….... Parliamentary/ Assembly constituency‚ the
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Simplest Form | | | The Dictionary defines art as the expression or application the conscious use of skill and creative imagination of human creative skill (Merriam-Webster Dictionary). Art in the simplest words is the expression of human
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This is an excellent article. It uses easy and understandable languages to form a great introduction of what is sociology‚ who is sociologist‚ and what they are doing. And the meaning of this article is significant and draws people to think and taste it. After read this article‚ I gain some new impressions and ideas of what is sociology about and would like to discuss the few questions. In this article‚ the curiosity play role which drives people to explore the field of Sociology. Just like
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Sharon Goodman (1996) She states that we are living in a time of increased in-formalisation. Informal language used to be reserved for close personal relationships but this isn’t the simplicity anymore. Norman Fairclough agrees and calls it conversationalised language. David Crystal (2001) In his book on language and the internet Crystal refers to dialogic e-messaging which refers to immediate communication rather than traditional letters. This has changed
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want). In its extreme forms‚ it is characterized by a need to be right about everything‚ a lack of interest in consistency and clarity‚ an all or nothing attitude ("I am 100% right; you are 100% wrong.")‚ and a lack of self-consciousness of one’s own thought processes. The egocentric individual is more concerned with the appearance of truth‚ fairness‚ and fair mindedness‚ than with actually being correct‚ fair‚ or fair minded. Egocentricity is the opposite of critical thought. It is common in adults
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Latin American Anthropology Professor Roberts Thought Paper I must say that I am not entirely displeased with the final conclusion of the weekly‚ daunting ‘’Thought Paper’’ (admittedly because of my own inner laziness). However I must express what a refreshing assignment it was in comparison to weekly essays with a specific subject and format required. It was nice to express my thoughts about our class discussions‚ the chapter topics‚ and any interesting themes that were shared in group
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The Nature of Thought PHL 251 January 15‚ 2014 The Nature of Thought The nature of thought is an exclusive benefit of the mind‚ which has been contemplated for many centuries. According to Dictionary-Reference online‚ thought is defined as “the product of mental activity; that which one thinks” (n.d.). The study of thought is so complex that fresh concepts are still being revealed today. The nature of thought brings about three significant components: The characterization of thinking‚ the perception
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Special Education To quote my initial thoughts paper “Special Education is a universal term describing education that is provided to children with a range of various disabilities.” In final thoughts‚ the answer to “What is Special Education?” is not so much changed but dramatically enhanced. Special Education is a general term to define the type of education provided to children with disabilities or other special learning considerations beyond that of the “normal” student. According to the Individuals
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