Bits’Bites cafe is an italian cafe chain that is founded in 2002.It is owned and operated in H & D LKY‚ which has its corporate headquarters in New York.The founder of the company was Elle Asher‚ a woman with dreams and goals of making a place that is not only cozy but would also make her customers feel more than just a cafe but a home to them and serves the best coffee that she herself created. She started her first cafe outlet in Albany‚ and her business flourished and has since led the
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A Report on Snowflakes Dessert Café‚ SS15‚ Subang Jaya INTRODUCTION : You might be wondering what is it about Snowflakes that makes a lot of people would line up just to enjoy a bowl of shaved ice. Well‚ it’s not just an ordinary bowl of dessert. Jimmy Tsai‚ owner of Snowflakes Dessert Café‚ came up with the idea of this business because he missed the Taiwanese desserts that his mother and grandmother used to make back in his hometown‚ Taichung district in Taiwan. Started with a small shop in
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For my report I decided to walk through the Yale Art Gallery. While looking through the museum I stumbled upon a painting that really caught my eye like no other painting did. This specific oil painting was called "Le Café de nuit" which is French for "The Night Café" made by Vincent Van Gogh in 1888. Vincent Van Gogh was a Dutch artist whose work was notable for its rough beauty‚ emotional honesty‚ and bold color. The movement that Van Gogh made this painting during the Post Impressionism Movement
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JavaNet Internet Café is a newly opened coffee shop with an elite‚ advance‚ and unique Internet access. JavaNet Internet Café business creator and owner is Cale Bruckner. The business was created based on the Cale Bruckner opportunity of wanting to profit through what the public wants are; the ability to have Internet access and at affordable prices. His business plan is well laid out with good strengths and opportunity for profiting from his business. However‚ Cale plan did contain some weaknesses
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A PROJECT REPORT ON “A STUDY ON CUSTOMER SATISFACTION ON PREPAID CELLULAR CONNECTION WITH SPECIAL REFERENCE TO RELIANCE IN BHILAI” Submitted to Pt. Ravishankar Shukla University‚ Raipur In the partial fulfillment for the awarded of the degree Bachelor of Business Administration Session 2009 – 2012 Submitted By: VIKASH GAVEL
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Design of Good and Services Hard Rock Café is customized to meet cultural needs‚ to reduce response time to meet customers requirements. They offer meals‚ entertainment and most importantly an experience. They are composed of 12 hotels/casino‚ live music venues‚ and a huge annual Rockfest concert. They also sell merchandise. All this is offered with the main goal of selling an experience. Managing Quality They are unique‚ the go beyond both the physical characteristics and service attributes
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TVS MOTOR COMPANYINTRODUCTION It gives me an immense pleasure to present you this entire project. The topic Is “ ASTUDY REPORT ON CUSTOMER SATISFACTION AND SERVICE ANALYSISOF MANICKBAG TVS IN BELGAUM CITY ” the study is undergone at ManickbagTVS.The project report focuses on customer satisfaction and post sale services‚ of ManickbagTVS motors. A two wheeler showroom in Belgaum city. TVS MOTOR COMPANY HISTORY OF TWO- WHEELER INDUSTRY IN INDIA According to a study conducted by global consulting
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to function‚ it must first understand the needs of the customer. These needs may be based on the specific product‚ distribution of the product‚ or accessibility to the product‚ along with many other factors. The e-business revolution is a good example of understanding that the consumer is in need of fast service at their own time. Yantra Corp‚ a fulfillment software vendor in Tewksbury‚ MA states that “successful companies must let customers order products anywhere they sell them and fulfill orders
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Title : Establishing profitable customer loyalty for multinational companies in emerging economies Reference Bowen‚ John T. and Shiang-Lih Chen (2001)‚ “The Relationship Between Customer Loyalty and Customer Satisfaction‚” International Journal of Contemporary Hospitality Management‚ 13 (5)‚ 213–17. Research Problem : establishment of “profitable customer loyalty” Problem Analysis : Inspite of investing time resource and finance there is no guarantee of sucesss. RELATED RESEARCH
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Customer Satisfaction Satisfaction is a person’s feeling of pleasure or disappointment resulting from comparing a product’s perceived performance in relation to his/her expectations. Short of expectation = Unsatisfied customer Matches expectation = Highly satisfied customer A short of expectation means an unsatisfied customer while a matched expectation means a highly satisfied customer. Customer satisfaction is the relationship of perceived performance to expectation. It is a form of expectation
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