Build and maintain business relationships Developing and maintaining business relationships 2 Relationship management 2 Benefits of developing business relationships 3 Adhering to organisational requirements 3 Building trust 5 Trust techniques 5 Negotiating positive outcomes 8 Negotiation skills 8 Phases of negotiation 10 Effectively managing conflict 12 The causes of conflict 12 Recognise the signs of conflict 13 Conflict handling methods 15 Conflict management techniques and tactics 17 Developing
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evaluating the performances and achievements of public officials. People trend to establish the ethical and moral criterias to judge the quality of a public official‚ while as is known to us‚ to be an effective leader‚ public officials should hold more characteristics significant rather than the ethical and moral merits. Undoubtedly‚ people‚ no matter what roles they act as‚ should maintain the highest ethical and moral standards for the prosperity and achievement of the whole world‚ especially for the
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CEO Ray Gilmartin Merck’s CEO Ray Gilmartin is a significant stakeholder in the company. Since a lot of Mercks’ products patents will be expiring in the next few years Gilmartin put a big emphasis on investing into the companies research and development of new products. Gilmartin wanted this company to really focus on coming out with new products because their bottom line was going to take a hit in the next few years once the patent on their big money products runs out. Gilmartin found it an
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being the sports industry has to create and maintain new and old customers in the community. While focusing on the certain sports games‚ leagues‚ clothing‚ products‚ and goods. The stakeholder’s decisions and actions directly influence or disrupt the sustainability of the sports industry. There are multiple key stakeholders in the sports industry. There is each sports (league) CEO‚ Participants‚ spectators‚ governing bodies‚ the financial stakeholders‚ and the community. The
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well as in selected foreign countries‚ in supermarkets‚ grocery stores‚ convenience stores‚ franchised Ben & Jerry’s scoop shops and restaurants. Stakeholder and stockholder’s role and motivation Stakeholders are the parties that have interests or affected by a corporation. Analyzing Ben & Jerry’s‚ there potentially exists several stakeholders‚ including management‚ employees‚ customers‚ suppliers‚ stockholders‚ community etc. * Management Actually speaking‚ management plays a vital role
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Identify Blessed Farm’s stakeholders. b) What is motivating them to become involved with Blessed Farm? c) Evaluate each proposal identifying: i. Blessed Farm’s relative strengths and weaknesses in respect of each proposal; ii. The information required before such a proposal can be undertaken; iii. The sources of that information; iv. Which Stakeholders are likely to be for or against the proposal and their relative power to obstruct its implementation; v. The changes which have to be made
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How does culture affect diagnosis? (12) Culture can affect the diagnosis and treatment of mental disorders‚ as different cultures have different attitudes to mental disorders. In Morocco‚ for example‚ it is thought you can catch a mental illness accidentally by encountering some sorcery‚ such as stepping on it. They truly believe mental disorders come from sorcery and evil things. This affects treatment and how the mentally ill person is seen – they are often feared as there is a possibility the
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Corporate stakeholders and their roles A corporate stakeholder is a party that affects or can be affected by the actions of the business as a whole. Corporate stakeholders can also refer to those groups without whose support the organization would cease to exist. The following are some of corporate stakeholders and their roles: Employees An employee is a person in the service of another under any contract of hire‚ express or implied‚ oral or written‚ where the employer has the power
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CUSTOMER SERVICE POLICY FOR THE TELEPHONE All telephone calls shall be answered promptly and in a professional and courteous manner in accordance with the DHHS guidelines for responding to telephone calls. Guidelines for the Telephone Please remember that when “the telephone rings three‚ it rings for thee.” Answering the telephone is every employee’s responsibility throughout the DHHS. As a general rule‚ telephones should be answered within three (3) rings and it becomes each employee’s job to
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although it may be difficult to overcome‚ conflict is an unavoidable part of life. This leads many to ask the same question: what is the best way to respond to conflict? One’s response to conflict is a crucial factor in determining whether or not one will be able to overcome the difficulties they face. The best way to respond to conflict is to maintain a positive attitude‚ for an optimistic and forward-looking mindset will lessen the difficulty of facing adversity. In the past‚ many have used a positive
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