Application of SMS Technology for Customer Service Centre 1 Ariff Idris‚ 2Abd. Samad Hasan Basari‚ 3Nur Hanisah Zubir‚ 1‚2‚3 Faculty of Information and Communication Technology Universiti Teknikal Malaysia Melaka Locked Bag 1752‚ Pejabat Pos Durian Tunggal‚ 76109 Durian Tunggal Melaka‚ Malaysia 1 miariff@utem.edu.my‚ 2abdsamad@utem.edu.my‚ 3nurhanisah.zubir@gmail.com Abstract - SMS technology is designed originally as a communication tool between a service provider and its users. However in
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Name: Catherine Bradley Report 10 point Service Quality Plan and Evaluation Introduction The following 10 point plan has been devised as a result of the SWOT and PEST analyses carried out on the organisation I work for. The research methology used a broad quantative approach and consists of a sample of 10 staff members and 10 service users. (See Appendice A). The questions relate to both sectors and Consent was agreed from all the participants
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Question: Plans developed for activities that are not likely to be repeated in the future are called single-use plans (programs and projects). This can apply in many businesses. Can you think of a good example of this used recently? are there always positives when using single-use plans or can they sometimes backfire? And if a single use plan is very successful‚ is it possible that it might be used again? Do single use plans lose their effectiveness after one use? Responses: 1. Wouldn’t
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Chapter 2: The Use of Funds in Governmental Accounting Multiple Choice 1. To what does basis of accounting refer? a. whether an entity is trying to measure the excess of inflows over outflows b. how much cash an entity received in a particular reporting period c. the timing of recognition of assets‚ liabilities‚ revenues‚ and expenditures/expenses in financial statements d. the ownership of the assets‚ liabilities‚ and equities reported in a balance sheet Answer: c
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Plan for an outing with service users List of some accidents or illness that might occur Asthma Attack – An asthma attack is a sudden worsening of asthma symptoms caused by the tightening of muscles around the airways Diabetes - Diabetes is a condition where the amount of glucose in your blood is too high because the body cannot use it properly Heart Attack - A heart attack occurs when blood flow to part of the heart is blocked‚ often by a blood clot‚ causing damage to the affected muscle. Stroke
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USERS OF ACCOUNTING INFORMATION AND THEIR NEEDS ACCT101 [Assignment 1] - Accounting Information‚ Users and Uses Abdul Samad Mustafa [1283] Course: ACCT101 [Dr. Naim Hassan El-Sayed] NYIT – Abu Dhabi‚ U.A.E. CONTENTS Abstract 3 Users of Accounting Information and their needs 4 Introduction 4 Users of accounting Information and responsibilities of accountant 4 External Users 6 Internal Users 7 The needs of accounting information 7 Conclusion 8 References 9 Abstract External users of accounting information
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ANNEXURE TO CBEC CIRCULAR No.165/16/2012-ST DESCRIPTIONS OF TAXABLE SERVICES AND ACCOUNTING CODES FOR PAYMENT OF SERVICE TAX No. Finance Act‚1994 erstwhile Section 65(105) Descriptions of Taxable Services 1 * (a) (b) * (c) 2 3 4 5 6 7 8 9 (d) (e) (f) (g) (h) (i) (j) (k) * (ka) Stockbroker service Telegraph authority-telephone connection [(b) was omitted w.e.f.01.06.2007 and clubbed under (zzzx)] Telegraph authority-pager[(c ) was
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prepared the project report entitled “Employee Job Satisfaction at DAINIK BHASKAR”. All the theory contained in report is from the list of books given in the end in bibliography. I have not copied it from any project report submitted earlier by any other trainee to the organization. This is a purely original and authentic work. BAVNEET SANDHU MBA SEM-4th ROLL NO.=1273393 ACKNOWLEDGEMENT It is a matter of Great Pleasure for me
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Mathematics and other subjects shared a inherent relationship. They are interrelated with each other. Without mathematics‚ subjects like are physics‚ chemistry‚ geography‚ economics etc. are incomplete. It possess a variety of applications in connection with other subjects as follows: 1) In geography‚ it is used in weather prediction‚ impact of atmospheric change on aquatic and non-aquatic life. 2) In history‚ it is used to find out the time period from which various artifacts‚ scriptures belong
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[Insert Department Name] [Insert Department Logo] Customer Service Plan [Insert Date] This template includes directions and examples. Please remove all text in italics and replace with content for your Department’s customer service plan. Please note that the total length of your plan should be approximately ten pages. Executive Summary The Executive Summary should be 1-1.5 pages. In this section‚ provide an overview of the purpose of the document‚ that it was required
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