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    Operations Management

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    Management may choose to build up capacity in anticipation of demand or in response to developing demand. Explain the advantages and disadvantages of both approaches. To illustrate some of the advantages and disadvantages‚ provide specific examples of companies that have used each strategy. Three things that are important when planning capacity is “maintaining system balance‚ frequency of capacity additions or reductions‚ and the use of external capacity.” (Jacobs‚ Chase Pg 75) Some of the advantages

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    1.1 AN introduction overview TO THE BROAD AREA OF TOPIC This research is based on comparison of Quality service offered by pizza hut and dominos. This research is based on to test the quality of service and comparison between two Pizza Houses. The fast food industries of India is experiencing phenomenal growth and is one of the fastest growing sectors in the country‚ with the compounded annual growth rates of the market crossing 25%. Further‚ on the back of changing and busy lifestyle‚ fast emerging

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    Ch3 – O.M 1) Strategic decisions are those which: A) Only involve senior managers B) Require the input of external consultants and management accountants. C) Seek to move the whole organisation towards its overall long-term goals D) Define the position of a business unit with respect to its operational capabilities 2) The determination of performance priorities is normally influenced by: A) The specific needs of the company’s customer

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    Unit-4 Secondary objectives of materials management: secondary objectives are limited in number or in scope as primary objectives. Since they represent the materials management contribution to the achievement of primary objectives of some other departments‚ they can vary widely from industry to industry. 1. Reciprocal relations: when a company deliberately buys as much as possible from its own customers it is said to practice reciprocity. 2. New materials and products: engineering and manufacturing

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    Centre for Continuing Education Executive MBA (OIL & GAS Management) Semester II YEAR: 2013 SESSION: January Assignment – 1 For Operations & Material Management (MBCQ 722D) (To be filled by the student) Name: _______________________ Sap No/Regn No: _______________________ Section A (20 Marks) Write short notes on any four of the following 1. Production management functions 2. The era of scientific management 3. Optimal criteria for selecting a plant location 4.

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    environment‚ where competition reaches outstanding levels and variables such as consumer demand are increasingly more difficult to analyze and predict‚ it all comes to the abilities of managers to keep their companies successful. CEO’s‚ marketing and operations managers‚ they all play a vital role in the profitability of their companies‚ no matter if they are small regional companies or large multinational corporations. Since the start of the economic crisis in 2008‚ all national economies face difficulties

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    certification? a. it is a prerequisite for ISO 9000 certification b. it indicates a higher level of adherence to standards than ISO 9000 c. it is only sought by companies exporting their goods d. it deals with environmental management 8. Total Quality Management emphasizes a. the responsibility of the Quality Control staff to identify and solve all quality-related problems b.

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    Bibliography: Bergeron‚ B. (2002)‚ Essentials of CRM – A Guide to Customer Relationship Management‚ John Wiley & Sons Inc.‚ New York Brorson‚ T.‚ Larsson‚ G. (2006)‚ Environmental Management - How to Implement an Environmental Management System within a Company or other Organization‚ EMS AB‚ Stockholm Coddington‚ W. (1993)‚ Environmental Marketing – Positive strategies for reaching the green consumer‚ McGraw Hill

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    operation management

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    One of the new drives is the effective supply chain management which brings customer satisfaction and profitability. Many retailers especially supermarkets and grocery stores use different strategies in order to achieve an effective supply chain management. Faced with predictable variability‚ a company’s goal is to respond in a manner that balances supply with demand to maximize profitability (Chopra & Meindl‚ 2013: 247). Inventory management is the activity of planning and controlling accumulation

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    1. Why is it important for Arnold Palmer to get a patient’s assessment of health care quality? Does the patient have the expertise to judge the health care he/she receives? Arnold Palmer Hospital primarily focuses on providing quality health care to their patients; seeking feedback from patients helps the hospital in knowing customer’s expectations which is important in improving their services. If customer expectations are not met‚ the hospital should be thinking about the ways to improve their

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