DOMINO’S SIZZLES WITH PIZZA TRACKER 1 Domino’s Sizzle with Pizza Tracker Abstract The purpose of this case study is to exam how Domino’s pizza uses Information Systems to regain their share of the Home Delivery pizza market. I’ll discuss how Domino’s overcome a bad reputation and improved their product and services. I will also discuss the changes and process systems implemented along with
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Running Head: DOMINO ’S SIZZLES WITH PIZZA TRACKER 1 Domino’s Sizzles with Pizza Tracker Mario C. Pajanil Jr. Batanes State College Author Note Mario C. Pajanil Jr‚ Batanes State College. Mario C. Pajanil Jr is now at Department of Information Technology‚ Batanes State College. Acknowledgement to Mrs. Aracelli Puño for the support in this study. Correspondence concerning this article should be addressed to Mario C. Pajanil Jr‚ Department of Information Technology‚ Batanes
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INTERACTIVE SESSION: ORGANIZATIONS DOMINO’S SIZZLES WITH PIZZA TRACKER When it comes to pizza‚ everyone has an opin ion . Some of us think th at our current pizza is just fine the way it is. Others h ave a favorite pizza joint th at makes it like no on e else. And m any pizza lovers in America agreed up until recentl y that Dom ino ’s home-delivered pizza was amo ng the worst. The home-delivery market for pizza cha ins in th e United States is approximat ely $15 billion per year. Domino’s‚ which
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CASE STUDY 1 DOMINO’S SIZZLES WITH PIZZA TRACKER CASE STUDY QUESTIONS 1. What kinds of systems are described in this case? Identify and describe the business processes each supports. Describe the inputs‚ processes‚ and outputs of these systems. Transaction processing system. They are taking and customizing orders using a touch-screen interface‚ maintaining sales figures‚ and compiling customer information. inputs‚ they capture data about customer orders‚ purchase orders etc.
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information‚ sold information and delivery information. Management information system Input: data from TPS Processes: use the data to summarize into report. Output: the report present the employee performance‚ the time to make pizza and delivery to customers. Besides‚ report present the profit and loss. Decision support system Input: data from TPS and external data Processes: managers analyze data. Output: analyze customer’s favor and sales feature. Managers
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customer service‚ reduced mistakes‚ and shorter training times. Since then‚ Pulse has become a staple of all Domino’s franchises. Input: Customer orders that describe the type of pizza crust‚ pizza ingredients and toppings‚ side orders‚ and delivery location data. They described their inputs as TPS‚ Pizza tracker and Pulse etc. Processes: Data updates the system’s database. The older software used a ’thick-client’ model‚ which required all machines using the software to be fully equipped personal
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Based on Demand and Forecasting | One of the international pizza delivery corporations having head quarter in Michigan is known as Domino’s Pizza‚ which was founded in the year 1960. Domino Pizza has gained a marvelous business all over the world including USA‚ UK and Spain too. Recently‚ is actively increasing and spreading its business and sale of its products across numerous geographic boundaries. In terms of product growth‚ Domino ’s continues to offer new products. Strong growth and profit margins
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zza. Product Domino’s introduced a wide range of Pizzas and other snack items customized according to the tastes and preferences of Indian public including Double Cheese Crunch pizza‚ Cheese Burst pizza‚ Kebab pizza‚ Chicken Wings‚ Choco Lava cake‚ Pasta‚ Breadsticks etc. They also launched few Pizzas for specific geographical markets * Deluxe chicken with Mustard Sauce and Sardines were introduced in East Indian markets * Mutton Ghongura and Chicken Chettinad were introduced in South
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and examine the order placement and Pizza Tracker features.Then answer the following questions: 1. What steps does Pizza Tracker display for the user?How does the Pizza Tracker improve the customer experience? 2. Would the pizza Tracker service influence you to order pizza from Domino’s instead of a competing chain?Why or why not? 3. What improvements would you make to the order placement feature ? Answers: The First Question (1)The steps that Pizza Tracker display for the users are: Order
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Policy Professor Yen 2/4/2016 Dominos Project Domino’s Pizza Domino’s Pizza experienced a decrease in revenue of 16.3% from year-end 2005 through the year-end 2009. It is true that the economic recession was partly at blame. However‚ the enterprise suffered from a negative reputation in the marketplace. Domino’s Pizza delivered pizzas that did not quite meet the demands of consumer taste. Their costumers would use social media to protest the ill delivery of pizzas and terrible taste. In addition
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