Heiens / Market Orientation Market Orientation: Toward an Integrated Framework Richard A. Heiens University of South Carolina Aiken Dr. Richard Heiens is Assistant Professor of Marketing at the University of South Carolina Aiken‚ School of Business Administration‚ 471 University Parkway‚ Aiken‚ SC 29801. (803) 641-3238. RichardH@Aiken.SC.edu EXECUTIVE SUMMARY "Market orientation‚" may actually encompass several different approaches to the strategic alignment of the organization with the external
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Case Questions – Pizza Hut and Domino’s Pizza 1. What obstacles Pizza Hut faces when contemplating its entry to the delivery market? Do these obstacles differ across franchised and corporate outlets? Should Pizza Hut enter the home delivery market? 2. Compare performance measures and the strategies and of Pizza Hut and Domino’s? How does the structure of each chain reflect its strategy? 3. Does Domino’s supply chain support its brand and its overall strategy? Does it provide a competitive
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Executive Summary Marketing is one of the most interesting and challenging subject to be studied. In either undergraduate or graduate degree‚ it does make any difference. Likewise‚ in this paper a subject of being market orientation is being discussed. According to many experts and studies‚ there is no clear cut definition to Market Orientation. The reason is that the term is very broad and subjective due to its practices and sophisticated world of human. However‚ there are still basic criterions
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mix)? The concept of time Table 2.1 p. 28 shows time orientations according to o Time economicity o Monochronic versus polychronic use of time o Linearity versus cyclicity of time o Temporal orientations towards the past‚ the present and the future Time economicity: Examples are timetables‚ deadlines. Measurement of parking meter time. Attitudes towards the money value of time has an influence on marketing. Consumer behaviour depends on the time saving effects of products
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Marketing can be define as “the process of creating‚ distributing‚ promotion and pricing goods‚ services and ideas to facilitate satisfying exchange relationships with customers in a dynamic environment” (Pride et al. 2007). Marketing concept shows an organisation always try to provide goods and services to satisfy consumers’ needs and wants. It may help the organisation to achieve their goals. The evolution of marketing concept is from production orientation to sales orientation‚ continuously it
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Cassius’ Domino Effect The divine lightning that rules our lives has always made us both the protagonist and the victim. In William Shakespeare’s tragedy‚ Julius Caesar‚ he focuses on the actions and results in the play that occur in a domino effect‚ with characters that set forth events that lead to great suffering. In Julius Caesar‚ Cassius is the tragic figure who contributes to the vision of the conspirators as a whole‚ but through the “divine lighting‚” matters could not be helped. Cassius’s
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CASE STUDY CUSTOMER PROFILE Executive Summary As the Domino’s brand grows‚ managing franchise territories has become more complex and the risk of inadvertently creating territory conflict has escalated. To overcome this‚ Domino’s implemented a software solution that simplified territory identification and allocation‚ as well as improving the overall customer experience. Business Challenge When a franchisee invests in a new business‚ their contract will set out the territory and number
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Global Orientation Global marketing has the potential to bring a company to its proverbial next level. In order to understand how to thrive in global marketing one must first understand the conditions leading to the development and sustainment of global market. The need and environment for a global market stemmed from a number of factors. One factor is the rapid technological advances in equipment‚ communications‚ and transportation‚ which are all major drivers of both the ability and the desire
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patriotism is or should be‚ dangerous ideas can arise. In the case of Napoleon‚ he used nationalistic ideas to create an army that could’ve potentially taken over the world. These ideas of fanaticism set into motion by Napoleon can arguably have had a domino effect on the world‚ thus causing World War 1 and creating many of the political issues we face at hand today.
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Customer orientation. The retailer should verify the characteristics and needs of its targeted consumer and endeavors to please the needs to the highest (Bermann and Evan‚ 2012). As noted by Scheer and Loos (2002)‚ to categorize the customer-oriented spectrum’s services and products‚ it is essential to identify appropriate parameters. An appropriate parameter as guideline is the degree of individuality whereby it illustrates the output of orientation of a customer’s individual need based on his
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