DOMINO’S SIZZLES WITH PIZZA TRACKER CASE STUDY QUESTIONS 1. What kinds of systems are described in this case? Identify and describe the business processes each supports. Describe the inputs‚ processes‚ and outputs of these systems. Transaction processing system. They are taking and customizing orders using a touch-screen interface‚ maintaining sales figures‚ and compiling customer information. inputs‚ they capture data about customer orders‚ purchase orders etc. processes‚ they
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reported improved customer service‚ reduced mistakes‚ and shorter training times. Since then‚ Pulse has become a staple of all Domino’s franchises. Input: Customer orders that describe the type of pizza crust‚ pizza ingredients and toppings‚ side orders‚ and delivery location data. They described their inputs as TPS‚ Pizza tracker and Pulse etc. Processes: Data updates the system’s database. The older software used a ’thick-client’ model‚ which required all machines using the software to be
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the order placement and Pizza Tracker features.Then answer the following questions: 1. What steps does Pizza Tracker display for the user?How does the Pizza Tracker improve the customer experience? 2. Would the pizza Tracker service influence you to order pizza from Domino’s instead of a competing chain?Why or why not? 3. What improvements would you make to the order placement feature ? Answers: The First Question (1)The steps that Pizza Tracker display for the users are: Order placed
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Based on Demand and Forecasting | One of the international pizza delivery corporations having head quarter in Michigan is known as Domino’s Pizza‚ which was founded in the year 1960. Domino Pizza has gained a marvelous business all over the world including USA‚ UK and Spain too. Recently‚ is actively increasing and spreading its business and sale of its products across numerous geographic boundaries. In terms of product growth‚ Domino ’s continues to offer new products. Strong growth and profit
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What is the company structure? Domino’s Pizza UK & ILR plc - Parent company listed on the AIM. Domino’s Pizza Group Ltd - Runs Domino’s Pizza in the UK and Ireland‚ holds the exclusive franchise license to own‚ operate and franchise the Domino’s brand. Domino’s Corporate Team - Based at Milton Keynes‚ comprising over 200 employees. The Leadership Team - Responsible for strategic decision-making. Marketing - Understanding customers’ needs and publicising the Domino’s brand. Developing new products
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Policy Professor Yen 2/4/2016 Dominos Project Domino’s Pizza Domino’s Pizza experienced a decrease in revenue of 16.3% from year-end 2005 through the year-end 2009. It is true that the economic recession was partly at blame. However‚ the enterprise suffered from a negative reputation in the marketplace. Domino’s Pizza delivered pizzas that did not quite meet the demands of consumer taste. Their costumers would use social media to protest the ill delivery of pizzas and terrible taste. In addition
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zza. Product Domino’s introduced a wide range of Pizzas and other snack items customized according to the tastes and preferences of Indian public including Double Cheese Crunch pizza‚ Cheese Burst pizza‚ Kebab pizza‚ Chicken Wings‚ Choco Lava cake‚ Pasta‚ Breadsticks etc. They also launched few Pizzas for specific geographical markets * Deluxe chicken with Mustard Sauce and Sardines were introduced in East Indian markets * Mutton Ghongura and Chicken Chettinad were introduced in South
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Operations Management Assignment Dominos LLC Prepared by Group 8 Achyut Gandham Anuj Wilson Biranchi Tripathy Sudarshan Garg Wisallaya Thaithammayanon Zafar Shah MBA Challum 2011/12 9th December 2011 Word Count – 5‚970 Operations Management Assignment Table of Contents Table of Contents ............................................................................................................. i 1 2 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 Executive Summary ............................
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Case Questions – Pizza Hut and Domino’s Pizza 1. What obstacles Pizza Hut faces when contemplating its entry to the delivery market? Do these obstacles differ across franchised and corporate outlets? Should Pizza Hut enter the home delivery market? 2. Compare performance measures and the strategies and of Pizza Hut and Domino’s? How does the structure of each chain reflect its strategy? 3. Does Domino’s supply chain support its brand and its overall strategy? Does it provide a competitive
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INTERACTIVE SESSION: ORGANIZATIONS DOMINO’S SIZZLES WITH PIZZA TRACKER When it comes to pizza‚ everyone has an opin ion . Some of us think th at our current pizza is just fine the way it is. Others h ave a favorite pizza joint th at makes it like no on e else. And m any pizza lovers in America agreed up until recentl y that Dom ino ’s home-delivered pizza was amo ng the worst. The home-delivery market for pizza cha ins in th e United States is approximat ely $15 billion per year. Domino’s‚ which
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