Introduction to Service Marketing Contents [A] MEANING AND DEFITION [B] FACTORS RESPONSIBLE FOR GROWTH OF SERVICE SECTOR [C] ROLE OF SERVICES [D] CHARACTERISTICS OF SERVICES [E] CLASSIFICATION OF SERVICES [F] SERVICE MARKETING ENVIRONMENT [G] GOODS/SERVICE MARKETING [H] PRODUCT SERVICE CONTINUUM [I] CONSUMER BEHAVIOUR [J] SERVICE MARKETING TRINITY [K] SERVICE GUARANTEE [L] SERVICE ENCOUNTER [M] ZONE OF TOLERANCE [N] CORE AND SUPPLEMENTARY PRODUCT [O] BUYING ROLES [P] MARKETING CHALLENGES
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GAC012: Business Studies Assessment Event 3 Recommending a Marketing Mix for a Service ‘Lumia’ 800 of NOKIA Mobile Company’ Student: Zhou Siyan ‘Effie’ ID number: ZMSC22222 Tutor： Maqui Due Date： November 19‚ 2012 Date submitted: November 19‚ 2012 Word Count: 1249 words Table of Contents Executive Summary 1.0 Introduction 2.0 Research Methodology 3.0 Research Findings 4.0 Discussion 5.0 Conclusion and recommendations Reference List
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Contents I) INTRODUCTION 3 1. General Introduction 3 2. Market 3 II) MARKETING ENVIRONMENT 4 1. Micro – Environment 4 2. Macro – environment 4 2.1 The Economic Environment 4 2.2 The Cultural Environment 5 2.3 The Natural Environment 6 2.4 The Demographic Environment 7 III) MARKETING MIX 7 1. Target Market 7 2. Price 8 3. Product 8 4. Distribution 9 5. Promotion 10 IV) LESSON 13 I) INTRODUCTION 1. General Introduction Type: Public (NYSE: DIS) Year of establishment: 16/10/1923 Industry: Media and
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1. MARKETING MIX Marketing services is Marketing People. When a customer signs an underwater IRM contract‚ he is buying a service to be performed. In the end‚ he will be the owner of a tangible product‚ Inspection Report‚ but the quality and cost‚ as well as the suitability of that report as a solution to his problem depend largely on the services rendered by the contractor. The buyer’s best evidence of the quality and competitive superiority of the service he will buy is the impression he gets
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Physics Domino Lab I. Problem: What spacing between the Domino’s will provide the fastest velocity for a line of falling Domino’s. II. Background: The Domino C.I.M. lab that we have been assigned brings forth the question of the compression of a line of Domino’s. The question is‚ what set up of Domino’s has the fastest compression time. We intend on testing this by lining up different strings of Domino’s and finding which variable of distance has the greatest compression velocity
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Jackie Goodman Daniel Galeotafiore DeAnn Graham Professor Andre HOSP4060: Strategic Management October 14‚ 2010 Competitive Profile Matrix for Pizza Hut 1. Companies | Pizza Hut | Papa Johns | Dominos | Critical Success Factors | Weight | Rating | Score | Rating | Score | Rating | Score | Product Quality | 0.2 | 3 | 0.32 | 3 | 0.18 | 4 | 0.21 | Price Competitiveness | 0.2 | 3 | 0.6 | 2 | 0.4 | 4 | 0.8 | Organic Foods | 0.05 | 1 | 0.05 | 2 | 0.1 | 1 | 0.05 | Target Market |
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Critically Analyse the Marketing Strategy and Marketing Mix of a recent successful Marketing innovation in the financial services industry. According to the OECD Oslo Manual‚ a marketing innovation is “the implementation of a new marketing method involving significant changes in product design or packaging‚ product placement‚ product promotion or pricing”. Research and development to create new marketing innovations in the services industry‚ and in particular‚ the financial services industry‚ is largely
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Reputation and the Domino Theory The Domino Theory is a theory used by Health and Safety practitioners to show how accidents or incidents happen in the workplace‚ which has direct application for Reputational Risk Managers. For those of you who have ever played dominos or have seen it being stacked at Guinness Book of World Records events‚ will know that there are a number of rules vital to domino playing: You have to line them up correctly. If you line them up correctly‚ they’ll fall down
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Outback steakhouse Marketing Mix- 4ps 1. Product Outback steakhouse is an Australia or American style restaurant. Outback emphasizes “fresh” spirit inspires everything. One of the corporation’s slogan is “It’s always fresh in the outback”. All menu items are made fresh daily‚ and sourced from around the world to keep high quality ingredients. The specialist appetizer is bloomin’ onion while steak is the most important product. Beef required exceed all USDA standards‚ and all approved beef suppliers
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Marketing is concept that helps determine the success of an organizational mission. Essentials of Health Care Marketing (2006) define marketing as‚ the execution of the conception‚ pricing‚ promotion‚ and distribution of the goods‚ ideas and services. The author‚ Berkowitz (2006) goes on to say‚ “in order to respond to customers‚ an organization must develop a product‚ determine the price customers are willing to pay‚ identify what place is most convenient for the customers to purchase the product
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