QANTAS CASE STUDY The History of Qantas Qantas is Australia’s largest domestic and international airline. Although Qantas is primarily a passenger airline‚ air freight is also an integral part of its core business. Other Qantas operations include catering‚ tourism and E-commerce devoted to transport and travel. It was founded in the Queensland outback in 1920 as the Queensland and Northern Territory Aerial Service (QANTAS). The company began its operations with one aircraft providing joyrides
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British Airways British Airways is the largest international scheduled airline in the UK. The company was founded in 1919‚ and has continued to grow and expand since privatisation in 1987‚ until the global recession hit in 2008. On 23rd January 2009 the UK was officially declared to be in recession following two consecutive quarters in 2008 during which economic growth dropped (BBC‚ 2009). Many businesses‚ including British Airways‚ have found it increasingly difficult to survive in the resulting
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Management | BRITISH AIRWAYS SERVICEs‚ DECISIONS OPERATIONS MANAGEMENT | | PGBM50: Service Operations Management | TUTOR: DR. CHIKEZIE OKIKE | BRITISH AIRWAYS SERVICEs‚ DECISIONS OPERATIONS MANAGEMENT | | PGBM50: Service Operations Management | TUTOR: DR. CHIKEZIE OKIKE MUHAMMAD ALIYU 099119391 May 22‚ 2012 MUHAMMAD ALIYU 099119391 May 22‚ 2012 TABLE OF CONTENTS 1.0 INTRODUCTION 2 2.0 THE SERVICE CONCEPT OF BRITISH AIRWAYS 3 2.1 THE
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Downsizing has become an extremely popular strategy in today ’s business environment. Companies began downsizing in the late 1970 ’s to cut costs and improve the bottom line (Mishra et al.‚ 1998). The term "downsizing" was coined to describe the action of dismissing a large portion of a company ’s workforce in a very short period of time. According to online encyclopedia http://en.wikipedia.org downsizing refers to "layoffs initiated by a company in order to cut labor costs by reducing the size
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HR STRATEGIES THAT CAN TAKE THE STING OUT OF DOWNSIZING-RELATED LAYOFFS by Franco Gandolfi Strategy | July / August 2008 Share on emailEmail Share on twitterShare on Twitter Share on facebookPost to Facebook Share on linkedinShare on LinkedIn Share on deliciousSave to Delicious Share on instapaperSave to Instapaper While the pain of downsizing-related layoffs can’t be avoided entirely‚ it can be mitigated. Anticipating the duration and depth of an industry downturn‚ for example‚ can definitely
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with dire consequences. The following report includes expected reactions by employees who continue to work within an organization after a company downsizing. The report is further directed towards management efforts to repair the torn work atmosphere‚ as it includes cases that both convey ineffective downsizing practices and outline successful downsizing strategies. The extent of the research was conducted through many secondary sources‚ with the main content heavily based on previous academic
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The British Airways Swipe Card Debacle Introduction On July 18‚ 2003‚ British Airways (BA) staff held a 24-hour strike (Palmer‚ Dunford‚ & Akin‚ 2009). This strike was in protest of a newly introduced system that would electronically record when staff started and fished work for the day. For BA management it was a way to “modernize” its systems‚ while “improving the efficient use of staff and resources (Palmer‚ Dunford‚ & Akin‚ 2009).” Unfortunately‚ BA staff felt that it would enable mangers
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1.1INTRODUCTION British Airways came into existence in 1935‚ when smaller privately owned UK airlines merged. Another change occurred when the Government nationalised British Airways and Imperial Airways to form BOAC - The British Overseas Airways Corporation. During this period‚ external markets were more stable and predictable and there was no real need for BA to adopt competitive strategies‚ being that there was little competition from rivals. There appears to be little in the way of strategy
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September 10‚ 2012 The implications of downsizing (rightsizing) to the employees‚ communities‚ and families of the Corporate Downsizing What ever happen to the American Dream? Although our economy is struggling daily‚ our government at this point is still not willing to call it a recession. Due to the affect of corporate downsizing people are losing their jobs‚ homes‚ cars‚ families‚ and everything else of any worldly possession
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were the cities forced to consider downsizing? The cities were forced to consider downsizing because of several years of facing economic challenges in the county‚ along with shrinking population base‚ and having to cut down on budgets down to penny for the past month. 2 What are the positives of downsizing? Some of the positives of downsizing were when salaries and employee costs were held down. 3 What are the negatives? Some of the negatives of downsizing included decreases in productivity
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