telephone‚ web and social media platforms. Maxis Berhad had significant growth and strong track record of bringing innovation and excellent customer service. Maxis Call Centre was awarded the ‘Best of the Best’ honor at the 2012 Customer Relationship Management and Contact Centre (CCAM) Annual Awards. They are the only service provider that awards scholarships to children of their own postpaid customers. Maxis Berhad had awarded as Malaysia’s Top Ten Companies: Ranked 1 – Asia’s 200 Most Admired Companies
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1. What is the relationship between management information system and information technology? Management Information Systems (MIS) is the study of people‚ technology‚ organizations and the relationships among them. MIS professionals help firms realize maximum benefit from investment in personnel‚ equipment‚ and business processes. Business intelligence (BI) is collective information about your customers‚ your competitors‚ your business partners‚ your competitors‚ your business partners‚ your competitive
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Essential of MIS (9th edition) Chapter 1 1) As discussed in the chapter opening case‚ the Yankees ’ use of information systems in their new stadium can be seen as an effort to achieve which of the primary business objectives? A) Operational excellence B) Survival C) Customer and supplier intimacy D) Improved decision making 2) Journalist Thomas Friedman ’s description of the world as "flat" referred to: A) the flattening of economic and cultural advantages of developed countries. B)
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1) Define Information Technology. Describe various types of information systems. Is Information Technology as vital to modern global business as money? Why or why not? Discuss some trends in IT development. Ans: In order to define Information Technology‚ let me define the term information first. By the term "information" we mean data that has been shaped into meaningful form that is useful to human beings. Data‚ in contrast‚ are streams of raw facts representing events occurring in the organization
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to understand the impact of management information on decision making Definitions of Management Information System: “The study of MIS is not about the use of computers‚ it is about the provision and use of information relevant to the user. Computers are one - albeit important - means of producing information and concentration on the means of production rather than the needs of the user can lead to expensive mistakes." (Lucey [1997] pg 195) “A system to convert data from internal
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Management Information Technology Table of Contents Executive Summary 3 Introduction to Southwest Airlines 4 Porters Five Force Model for Competitive Strategy 5 Threats of Entry in the Airline Industry 6 Barriers to Entry in the Airline Industry 7 Bargaining Power of Suppliers and Customers in the Airline Industry 7 Substitutes Products for Airlines 8 The Value Chain Analysis 9 Using Information System to gain Competitive advantage 11 Bibliography 14 Executive Summary
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KING FAHD UNIVERSITY OF PETROLEUM AND MINERALS College of Industrial Management Department of Accounting and Management Information Systems COURSE SYLLABUS MIS 490: Information Ressources Management Spring Semester 2012-2013 (121) Instructor Name: Dr. Amine Nehari Talet Office: 24/235 Phone: 860-3450 Rank: Associate Professor E. Mail: nehari@kfupm.edu.sa Class Time: Section 01 - 10:00 AM-11:15AM Location: 24/ 114
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1 It encourages decentralization .................................................................Page 16 6.1.2 It facilitates planning and control ............................................................Page 16 6.1.3 It minimized information overload ..........................................................Page 16 6.1.4 It brings coordination to Dell company....................................................Page 17 6.1.5 It make the company to know their problem internally
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Leidner/Knowledge Management in IS Research RESEARCH ARTICLE STUDYING KNOWLEDGE MANAGEMENT IN INFORMATION SYSTEMS RESEARCH: DISCOURSES AND THEORETICAL ASSUMPTIONS1 By: Ulrike Schultze Cox School of Business Southern Methodist University P.O. Box 750333 Dallas‚ TX 75275-0333 U.S.A. uschultz@mail.cox.smu.edu Dorothy E. Leidner Hankamer School of Business Baylor University Waco‚ TX 76798-8005 U.S.A. Dorothy_Leidner@baylor.edu Abstract In information systems‚ most research on
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Introduction In today business environment‚ Web 2.0 was created and became one of the accepted tools and most prominent business model for information system. As a second phase of web evolution‚ Web 2.0 has successfully transformed in online public commons from one-way communication (Web 1.0) to two-way communication which information is sharing for people around the world. (Laudon‚ Laudon‚ 2012) Web 2.0 has four defining features‚ which are interactivity‚ real-time user control‚ social participation
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