name for over a century. There are many different classes developed to cater for the ever demanding customers. Some of the classes are C‚ D‚ E‚ G‚ K‚ L‚ R‚ S‚ T class. Also‚ Mercedes reputation is also build in the Formula One scene. 1. Customer retention Customer retention is an assessment that an organization takes to measure the customer defection. It is important because retained customers tend to spend more‚ need lesser loyalty cost and they tend to refer someone to your business. Therefore
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Draw ENTITY RELATIONSHIP DIAGRAM (ERD) for the following requirement: 1. Students take courses in a college 2. Customers have accounts in a bank 3. People own vehicles 4. Employees manage projects 5. Machines are made up of parts 6. A college offers several courses. Attributes of the course include course code‚ name and credits. Each course may have zero or more subjects 7. Hotel (HotelNo‚ Name‚ Add‚ TelNo) Room (RoomNo‚ HotelNo‚ Type‚ Price) Booking (HotelNo
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BLT1 CREATING CUSTOMER VALUE Most of the companies nowadays utilise customer-centric approach as to ensure the quality service brought to the customer (Bolton 2004). Moreover‚ recruiting new customers cost always more than maintaining loyal customers that ultimately aims for profit for the organization (How not to let business slip away: Don’t upset old customers when tempting new ones‚ 2010). As a result‚ a lot of attentions have been drawn from the customers by the organizations via different
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Particularly‚ in his work The Package we can see a representation of the type of literature written during the Contemporary Period. The package was a short story by Kurt Vonnegut‚ which was published on July 26‚ 1952. The story deals with a very successful retired businessman Earl Fenton and his wife‚ who used to work their whole lives just to get where they are. There was a day when both returned from a trip around the world and they had moved into their brand-new house with all modern conveniences
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A SUMMER TRAINING PROJECT REPORT ON “CUSTOMER SATISFACTION ON ICICI BANK” Submitted in the partial fulfillment for the award of Degree of Bachelor in Business Administration 2010-13 UNDER THE GUIDANCE : SUBMITTED BY: Ms.Sonia Arora Jacob Varghese FACULTY (Management)‚ CPJCHS Enroll.No.-10421501710 BATCH NO.- 2010-13 CHANDERPRABHU JAIN COLLEGE OF HIGHER STUDIES & SCHOOL OF LAW An ISO 9001:2008 Certified Institute
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4 Days and 3 Nights BACOLOD Air Package Inclusive: * Return Air Tickets by Philippine Airline * 3 Nights Accommodation * Return Airport Transfer * Bacolod Whole Day City Tour with Ruins * Bacolod: Half Day Mambukal Tour Note: Minimum for 2 Person TOUR HIGHLIGHTS: | | Bacolod Whole Day City Tour with Ruins | | Explore the city & meet smiling & friendly Bacoleños conversant in the English language‚ making it easy to communicate with guests &
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Memo To: CEO From: Human Resources Director Date: September 9‚ 2012 Re: Employee Benefit Package As requested‚ and after much research and comparison of available benefit packages‚ the following benefit package is recommended to be implemented by the organization‚ and offered to all executive assistants‚ and all other employees. Executive assistants are vital in their role in the organization. The role of the executive assistant is to
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Provide support for mobility (HSC 2002) Outcome 1 Understand the importance of mobility 1. define mobility Mobility is defined as‚ * being able to move or be moved freely and easily * the ability to move physically * The ability to move a part of the body 2. explain how different health conditions may affect and be affected by mobility No matter an individuals age‚ level of disability or infirmity it is important that everyone maintains some level of exercise. There are a vast range
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Detailed explanation of the principles of customer service Principles of good customer service is very important to give excellent customer service and to make the customer want to return the importance of customer service is to ensure the needs and wants of customers are met by the organisation‚ meeting customer expectations and ensuring satisfaction. Customer service aims to provide support and the best experience to a customer through actions that are taken by the seller. This includes actions
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UNIT 212. PROVIDE SUPPORT TO MANAGE PAIN AND DISCOMFORT UNIT 212. PROVIDE SUPPORT TO MANAGE PAIN AND DISCOMFORT 212.1 UNDESTAND APPROACHES TO MANAGING PAIN AND DISCOMFORD 1. explain the importance of a holistic approach to managing pain and discomfort It is important that we take into consideration‚ areas other than physical pain and have a holistic approach. Pain is whatever the person who is suffering it feels it to be. Physical pain can be experienced as a result of disease
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