Unit Title: Principles of communication in adult social care settings Unit sector reference: PWCS 21 Level: 2 Credit value: 2 Guided learning hours: 17 Unit expiry date: 31/07/2015 Unit accreditation number: L/602/2905 Unit purpose and aim The unit introduces the importance of communication in adult social care settings‚ and ways to overcome barriers to meet individual needs and preferences in communication. This unit is aimed at those who are interested
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Unit 2 – The Developing Child D1) The main aspects of social development for Children aged 4 years are; * They like playing and socialising with other children as this helps progress things more like speech‚ confidence and social skills. * Take turns and share (most of the time); may still be rather bossy. * Seek out adult approval. So if they were to hurt themselves they would still go to an adult or when they are tired they would still go to an adult for comfort. * Understand
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UNIT 2 WEEK 2 CUSTOMER SERVICE HR Meeting user needs “Schneider” Main components – Service level agreement‚ Stakeholder‚ Service quality‚ Service needs. Top down “Culture” unconditional positive regard‚ good service climate – training. What do management do to achieve this – reward‚ incentives Managing customper expectations – exceeding customers expectations Timeliness‚ consistent levels of support. Rewards / pros / cons – debate. Schneider – management should focus on service quality
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On this test‚ I received a score of 2. In order to receive the higher score of 5‚ I would need to answer 13 more questions correctly. One of the questions I struggled with on this test is #2. I believed the answer to be C‚ but the answer is actually E. The reason why I know E is actually the correct answer is because the the word “this” refers to the contents of the previous sentence and I didn’t look back and analyze the previous sentence. Next question I missed on this test is #3. I believed the
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Unit 2 – Ways in which Playworkers Relate to‚ Support and Safeguard Children and Young People in Play Settings. E1. Describe how the playworker can create a play environment where all children and young people feel listened to and respected. Playwork Principle 5 states “The role of the playworker is to support all children and young people in the creation of a space in which they can play”. An effective playworker should be able to meet the ever changing needs of the children and young
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sexuality or age. This topic will look at the different sorts of discrimination‚ discriminatory practice and non-discriminatory practice. Stereotyping: Stereotyping is the act of judging a person or group of people because of the actions or behaviours of others that are similar. Stereotyping can be on people in certain racial groups‚ certain age groups‚ or even on people who live in a certain area. When people say –all young people like loud music- or-all old people like bingo- they are stereotyping
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Unit 331 Outcome 2 Understand the factors that influence children and young people’s development and how these affect practice. 2.1Explain how children and young people’s development is influenced by range of personal factors. We know that things such as eyes and skin colour aswell as height are inherited. Some medical conditions and disabilities can also be inherited. These can affect the child or young person’s development and below is a list of how a medical condition can affect a child
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Unit two: Principles of providing administrative services Assessment You should use this file to complete your Assessment. The first thing you need to do is save a copy of this document‚ either onto your computer or a disk Then work through your Assessment‚ remembering to save your work regularly When you’ve finished‚ print out a copy to keep for reference Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with
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and encouragement in what they are doing. At the age of five years old‚ after most children have been at nursery or day care‚ children understand how to be social‚ acceptable social behaviors‚ they have an understanding of others – emotions‚ behaviour and social expectancies. Children are often willing to ‘start playing cooperatively with others‚ take turns and share’ – (http://www.aboutkidshealth.ca). Some children may start to develop close friendships but often start to play with children of
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EQUALITY & DIVERSITY UNIT 8-PROMOTE EQUALITY‚DIVERSITY & INCLUSION IN WORK WITH CHIDREN & YOUNG PEOPLE. 1) Explain how legislation and codes of practice relating to equality‚ diversity and discrimination apply to own work role. ( 8 1.1 ) The equality act 2010 brings together all previous acts relating to equality and discrimination. The act applies to all organisations that provide a service to the public. The act protects all individuals and groups from discrimination. Early years settings
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