BUSINESS ADMINISTRATION LEVEL 2 - TECHNICAL CERTIFICATE Unit 2 – assignment 2 1. Understand how to make and receive calls 2.1 Describe the different features of telephone systems and how to use them.• Call holding- places a caller on hold so you can undergo another duty. This could be to find paperwork‚ find client/customer details‚ retrieve information from another member of staff or contact another colleague to divert the call along to. • Call waiting- lets you know when
Premium Customer Telephone call Telephone
Unit 2 Assignment 2: Microsoft Environment Analysis 1. The five vulnerabilities that exist for this LAN based workgroup are 2755801‚ 2501696‚ 2588513 2639658‚ 2659883. 2. Yes‚ the vulnerability that involves privilege elevation is 2639658 (Vulnerability in TrueType Font Parsing)‚ but it is not a high priority. 3. 2719662 Solution: Workarounds refer to a setting or configuration change that does not correct the underlying issue but would help block known attack vectors before a security
Premium Adobe Flash Internet Explorer Microsoft
Managing and Responding to Behaviours in a Learning Environment Task 1 – The Context of Behaviour Issues i. Describe and discuss the aspects of national legislation which have relevance to behaviour in the learning environment. (300 words) There are a number of legislative acts that impact on the learning environment and cater for both learners and staff in any institution. The following Acts: Special Educational Needs and Disability Act (2001); Race Relations Act (1976) and Race Relations
Premium
REFLECTIVE REVIEW M2.20 Managing yourself Word Count: 1237 Know how to manage yourself and your time in line with team and organisational goals Three strengths I believe I have as a team leader are:- • Expert knowledge I have worked in the Machine Shop for 15 years now and during that time I have amassed a lot of knowledge regarding the people‚ the products‚ the machines and the processes. I have been involved in a number of these processes and projects and also learned CNC programming
Premium Management
resources I need to research and work on assignments. ‘The study skills needed for Higher Education are ultimately gained only through studying at that level’ (Cottrell 2008‚ pg1) and so I would suggest that for a student to be able to study the DTLLS course‚ the following study skills will need to be acquired; good listening‚ oral communication and team working skills. These are vital to being able to take part in group work. Note taking is important as you need to be able to take notes in class
Premium Learning Homework
| | |Unit 001 – requirements and assessment criteria |9 | | | | |Unit 002 – requirements and assessment criteria |18
Premium Education Educational psychology Learning
Unit 2 Assignment 2: Computer Basics Review 1. Which of the following terms is the closest synonym to the term computer networking? a. Telecom 2. Ann uses her email address‚ me@here.com‚ to send an email to Bob‚ whose email address is you@there.com. The message contains a few paragraphs of text. Which of the following will be important to the process of making sure that Bob receives this email? b. Bob’s incoming email server 3. According to the chapter‚ which of the following concepts happens
Premium World Wide Web Internet Hypertext Transfer Protocol
CHAMPION EQUALITY‚ DIVERSITY AND INCLUSION UNIT 503 1.1 An understanding of the positive values of equality‚ respect for diversity and inclusion in care work is paramount and the importance of it never underestimated. Circumstances‚ which bring individuals into contact with support workers/carers by very nature‚ would suggest that the recipients of that care are likely to be vulnerable in one way or another. Inevitably‚ whilst caring for others and engaging with them about situations about their
Premium Discrimination
DEFINITION OF ’ORGANIZATIONAL BEHAVIOR - OB’ The study of the way people interact within groups. Normally this study is applied in an attempt to create more efficient business organizations. The central idea of the study of organizational behavior is that a scientific approach can be applied to the management of workers. Organizational behavior theories are used for human resource purposes to maximize the output from individual group members. Organizational behavior studies the impact individuals
Premium Organizational studies Organization Organizational culture
Unit 2 Assignment 2 Global Limited has the reputation as one of the world’s leading providers of infrastructure information systems‚ software‚ and services around the world. Global’s clients range from world-wide enterprises to startup companies across all industry sectors‚ including financial services‚ manufacturing‚ transportation‚ and public services. Information is an organization’s most valuable asset‚ yet traditional security practices have either not provided adequate protection of information
Free Risk Management Information security