HBS 9-501-050 Customer Value Measurement at Nortel Networks ’’ Optical Networks Division Nortel Networks was a global player in telephony‚ data and wireless and wireline Internet solutions. Maureen Conroy and Nathalie Sauve‚ members of the Customer Value Management (CVM) Team at Nortel Networks Optical Networks‚ must recommend one of three customer value measurement methodologies to ON President Greg Mumford. In December of 1997‚ ON took a “right-angle turn” ’’ innovative cultural‚ operational
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BP Solar is a leader in Solar Industry. PB Solar‚ Strategic Analysis – Group Project University of Lugano 2011 Natalia Kovalenko Reham Kamal Maria Churkina Table of Contents: 0.0. Executive Summary. 1.0. Introduction/ Background Information. 2.0. History 3.0. Strategic Analysis: 3.1. Five Force Industry Analysis 3.2. SWOT Analysis * BP & their Competitors in the Solar industry: * Kyocera * Sharp * Shell Solar (Solar
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Ducati Case Study Investindustrial Exits Ducati At the begining of 2012‚ Investindustrial openly introduced their intention to market their 76.7% stake in Ducati Motor Holding‚ an legendary Italian producer of sport performance motorcycles. The choice adopted a six-year turnaround throughout which Ducati came back to profitability and considerably broadened its products. Options Investindustrial ’s team had the next exit options IPO in Hong Kong Trade sale to an industry participant
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HBS Case Report: Shenzhen Development Bank Contents Executive Summary This report provides an analysis and evaluation of Newbridge’s proposed investment into Shenzhen Development Bank. Methods of analysis include an assessment of the bank’s financial performance‚ examining factors such as its asset quality‚ earning capability and capital adequacy. It also provides an in-depth analysis into the appropriateness of the price Newbridge must pay for the
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Ducati: In Pursuit of Magic By: Hanmiao Li‚ Bohong Liu‚ Adam Loewer‚ Tianyue Shao‚ Yi Wei Ducati is a specialized manufacturer of racing and sport motorcycles based in Italy. In this case report‚ we will analyze Ducati’s competitive position through an opportunities and threats analysis‚ Porter’s Five Forces‚ a value and cost drivers analysis‚ as well as the VRIO framework. Opportunities/Threats One of the biggest opportunities in the motorcycle industry is the growth trend of 3.3% in unit
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HBS- Airborne Express Background Information Seattle based Airborne Express was the third largest express mail business in the 1990s. The product of two specialist airfreight carriers‚ Airborne Express began operations in 1968 and targeted businesses requiring regular‚ high-volume shipments of urgent items. Airborne maintained low cost operations by focusing on efficiency. We discuss how the express mail industry evolved throughout the 1990s and what Airborne did to remain competitive. How and
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CHAPTER 1: Role of Public Accountant Assurance Services: broad range of information enhancement services that are provided by CPA. (attestation services) Attest Function: includes the preparation of a report of the CPA’s findings Attestation Engagement: includes a report on subject matter‚ or on an assertion about subject matter -Partner in charge of the engagement has primary responsibility for the performance of an audit. Examination/Audit: -provides highest “reasonable” form of assurance
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Introduction Benton Textiles have developed a new process‚ which can apply a special finish to certain types of textiles. The subsequent analysis will discuss two of the key questions that every company faces when it introduces a new product: Which market should the company target? And how should the new product be priced? The alternatives for Benton is either to enter the higher priced market‚ to the lower priced market‚ or to combine the two and first enter the higher priced market and then move
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Case: Dell Computers (A): Field Service for Corporate Clients [HBS 9-603-067] 1. What are the key challenges DELL should be concerned with as it enters the large scale server market? Support service in server market is more critical than in personal computer market‚ especially when the server is a large scale one‚ since a problem in server even for a short time could cause serious problem in the customer’s business. Having realized the importance‚ competitors such as Hewlett-Packard and IBM
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HBS Case: AQUALISA QUARTZ – SIMPLY A BETTER SHOWER. 1. (A) After spending 5.8 million developing the Quartz‚ the product is definitely worth the investment because (1) The Quartz is the product that answer directly to the customer needs and wants. Most consumers need and want the product that can fix the problems – poor pressure‚ fluctuations in pressure and tolerance in using. (2) Choosing a shower brand depends mostly on which brand plumbers are familiar to so with new technology of the
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