1. How does Dunkin’ Donuts build long-term customer relationships? To build strong‚ profitable‚ long-term customer relationships‚ Dunkin’s Donuts has developed marketing strategies and plans. The firm must determine how to best create value for its chosen target market. So‚ the firm should connect with his customers to establish and strengthen customer relationships. • Target Market: International coffee and donut retailer • Positioning: Dunkin’ Donuts serves its donuts or coffee for customers
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Date: 02/06/10 Company Overview: Dunkin’ Donuts claims to be the world’s largest coffee and baked goods chain‚ serving 2.7 million customers per day at approximately 8‚800 stores in 31 countries which include approximately 6‚400 Dunkin’ Donuts locations throughout the USA. This figure compares with the 15‚011 stores of coffee chain Starbucks‚ whose baked goods are usually prepared out of shop. Most Dunkin’ Donuts stores are franchises. There are no Dunkin’ Donuts stores anywhere in the state of California
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Dunkin’ Donuts – the birth of a new distribution and franchising concept Ruth A. Schmidt Acting Head of Department‚ Department of Retailing and Marketing‚ the Manchester Metropolitan University‚ Manchester‚ UK Brenda M. Oldfield Research Assistant in the Department of Retailing and Marketing‚ the Manchester Metropolitan University‚ Manchester‚ UK Dunkin’ Donuts is a global retailer of coffee and bakery products. The company is 99 per cent franchised and has used the franchising system as a route
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From my simple analysis I can sum that Dunkin Donuts is lack of customer’s interest right now‚ because we don’t do many creative innovation. If only we be creative with creating new style‚ flavour of their donuts‚ their sales might increase‚ because I see that DD style is all the same‚ that is round‚ and it’s topping is ceres‚ whether it’s black‚ or colorful it doesn’t change. Indonesian people sometimes only look the outside (packaging)‚ so we have to be creative even more‚ like making a gingerbread
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DUNKIN’ DONUTS HISTORY PHILOSOPHY:“Make and serve the freshest‚ most delicious coffee and donuts quickly and courteously in modern‚ well-merchandised stores.” This philosophy still holds true today and is the foundation that has enabled Dunkin’ Donuts to grow into the largest coffee and baked goods chain in the world. DUNKIN’ DONUTS FACT SHEET Founded in 1950‚ Dunkin’ Donuts is America’s favorite all-day‚ everyday stop for coffee and baked goods. Dunkin’ Donuts is a market leader in the hot
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Dunkin Donuts One of the major economic areas in north central Wisconsin is Wausau. The city is home of the most popular technical college. The love of coffee and ice cream brings the owner to open a Dunkin Donuts/Baskin Robbins near the college. Commercial space is available to build a facility‚ and the spot is right. The competition is a few fast food chains and two bakeries. The city has no Starbucks‚ but does have a Dairy Queen that is at the other side of town. The market structure is
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GLOBALIZATION AND ITS IMPACT ON DUNKIN’ DONUTS SUBMITTED TO: SUBMITTED BY: CESAR POLVOROSA JR. RAVNEET SIDHU
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A Case Study on Dunkin’ Donuts Dunkin’ Donuts is a world’s leading American global doughnut company and coffeehouse chain based in Canton‚ Massachusetts. It serves more than 5 million customers per day. It sells more than 70 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels‚ breakfast sandwiches and other baked goods. In 1950‚ Bill Rosenberg opened the first Dunkin’ Donuts shop in Quincy‚ Massachusetts. Dunkin’ Donuts licensed the first of many franchises
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-Dunkin’ Donuts is the world’s leading baked goods and coffee chain‚ serving more than 3 million customers per day. Dunkin’ Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels‚ breakfast sandwiches and other baked goods. Dunkin donuts is a hundred percent franchised. Dunkin donuts requires that you have the qualifications to be considered as a franchise candidate. If you qualify‚ the next step would be the application. You would have to develop
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RADIOGRAFIA ACTUAL DE DUNKING DONUTS DUNKIN’ DONUTS‚ LA EMPRESA: Venta y distribución de productos de bollería‚ café y bebidas. Era casi exclusivamente una empresa franquiciadora dónde no existe el equilibrio entre establecimientos en propiedad y franquiciados. Distribución cadena en el año 1997: • Establecimientos propios: 29 • Franquiciados: 1.449 PROBLEMÁTICA: La falta de estrategia a nivel empresarial ha traído como consecuencia una reducción del crecimiento de ventas y por tanto una
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