“SIX SIGMA” TABLE OF CONTENTS S.No TOPICS PAGE No. 1. Acknowledgement 3 2. Objective 4 3. Introduction 5 4. History 7 5. Central Concepts 8 6. Process 9 7. Scale of measurement 10 8. Methodology 11 9. Tools and Themes 12 10. Some Success Stories 15 11. Impact 18 12. Benefits and Negatives 19 13. Applications 21 14. Some Common Confusions 22 15. Implementation 24 16. Case Study 25
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Six Sigma Six Sigma is a methodological approach by which errors in a company’s current processes and plans are identified and strategies to fix the same are formulated. It is fact-based technique‚ involving a lot of data handling‚ which provides scientific results for cost cutting and reduction in waste of resources. It is also a fat–based‚ data–driven philosophy of quality improvement that values defect deterrence over defect exposure. It drives customer satisfaction and bottom-line results
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Six Sigma‚ An improvement Strategy……. Causes of Variation ● Random‚ chance‚ constant‚ common‚ unknown causes the “rhythm” of the process ● Variation inherent in a process ● Can be eliminated only through improvements in the system Assignable‚ special causes ● something has changed ● Variation due to identifiable factors ● Can be modified through operator or management action ● What are the sources of variation in a process? ● ● ● ● ● ● Machine variation Raw Material variation Different
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QUALITY IN PRACTCE: FROM LEADERSHIP THROUGH QUALITY TO LEAN Six SIGMA AT XEROX 31 CHAPTER 3 PHILOSOPHIES AND FRAMEWORKS THE CEDAR FOUNDATION 90 89 QUALIY PROFILES: TEXAS NAMEPLATE COMPANY‚ INC.‚ AND THE DEMING PHILOSOPHY 91 Deming ’s 14 Points 99 Foundations of the Deming Philosophy 92 QUALITY IN PRACTICE: BRINGING TOTA QUALITY PRINCIPLES TO LIFE AT KARLEE 36 REVIEW QUESTIONS 38 DISCUSSION QUESTIONS 39 PROJECTS‚ ETC. 40 CASES SKILLED CARE PHARMACY 42 DESIGNING A QUALITY-BASED BUSINESS
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Six Sigma Some say‚ Robert Galvin invented Six Sigma in the 1880’s‚ instead‚ he applied methodologies that had been available since the 1920’s developed by luminaries such as: Shewhart‚ Deming‚ Juran‚ Ishikawa‚ Ohno‚ Shingo‚ Taguchi‚ and Shainin. The idea behind Six Sigma is you can measure how many defects you have in a process‚ you can systematically figure out how to eliminate them and as close to zero defects as possible. We use this highly disciplined Six Sigma process to help us focus
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IEEN 5303 Six Sigma and ISO Standards Summer 2014 Midterm Exam Name________________________________Score_________________________ I. True or False: Place T or F in the space provided to the left of the statement. (10 questions‚ 1 point each‚ total 10 points) ______ 1. The major changes in the new standards are the increased focus on commitment from top management‚ customer satisfaction‚ emphasis on processes‚ and continual improvement. ______ 2. ISO 9000’s evolution has steered it away
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SIX SIGMA ONE CANNOT MANAGE TOMORROW’S BUSINESS WITH YEATERDAY’S METHODS. INTRODUCTION: Six sigma is the result of culmination of quality concepts. However dramatic process improvement is the goal of six sigma. Six sigma is an innovative approach to continuous process improvement and a TQM methodology. DEFINITON OF SIX SIGMA Six sigma can be defined as “a business process that allows organizations to drastically improve their bottom line by designing and monitoring every day business activities
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What is Six Sigma? Six Sigma is a structured and disciplined process which is designed to deliver product and services which are perfect on a constant basis. Six Sigma means at many organizations are simply means a measure of quality that strives for near perfection. Six Sigma is associated with process capabilities of greater than 1.5‚ which is called ‘World class Performance’. Sigma is statistical terms which connotes with standard deviation of process measured about its mean. Six Sigma refers
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Six Sigma: Definition and underlying theory§ Roger G. Schroeder a‚*‚ Kevin Linderman a‚1‚ Charles Liedtke b‚2‚ Adrian S. Choo c‚ Motorola originally developed Six Sigma in 1987 and targeted an aggressive goal of 3.4 ppm defects (Barney‚ 2002b; Folaron‚ 2003). In 1994 Larry Bossidy‚ CEO of AlliedSignal‚ introduced Six Sigma as a business initiative to ‘‘produce high-level results‚ improve work processes‚ expand all employees’ skills and change the culture’’ (ASQ‚ 2002‚ p. 14). This was followed
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Like its predecessors‚ Six Sigma doctrine asserts that: Continuous efforts to achieve stable and predictable process results (i.e.‚ reduce process variation) are of vital importance to business success. Manufacturing and business processes have characteristics that can be measured‚ analyzed‚ controlled and improved. Achieving sustained quality improvement requires commitment from the entire organization‚ particularly from top-level management. Features that set Six Sigma apart from previous quality
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