* The Victory Bank Case Vlissingen 2010 * Content The Victory Bank Case 1 Content 2 List of Figures 4 Preamble 5 1 Company Description 6 2 Current Situation 10 2.1 CRM Vision 10 2.2 CRM Strategy 11 2.3 Valued Customer Experience 13 2.4 Organizational Collaboration 13 2.5 CRM Processes 15 2.6 CRM Information 17 2.7 CRM Technology 18 2.8 CRM Metrics 19 3 The Main Challenges 21 3.1 Database 21 3.2 Employees 21 3.3 Market position 21 3.4 Extending
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Question 1 “E-banking will have a more profound effect on banking than ATMs ever did.” Do you agree? Surf the Internet‚ investigate the topic‚ and defend your answer. Answer 1- With cybercafes and kiosks springing up in different cities access to the Net is going to be easy. Internet banking (also referred as e banking) is the latest in this series of technological wonders in the recent past involving use of Internet for delivery of banking products & services. Internet banking is changing
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Bank Accounting is an application within the financial accounting module of SAP. It helps users in managing incoming and outgoing payments for cash balance controlling. It also further provides users with ease in managing accounting transactions with their respective banks. Master Data Master data is stored centrally in the bank directory. Bank Directories: these contain the bank master data for all the banks that the user approaches for business transactions. This means‚ data of the user’s own
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BRAC Bank Share Price BDT 792 Ordinary Shares (mill) 15.8 Free Float 50% 12 wk High/Low (BDT.) 746.25/1690 Average Daily Volume (Shares) 97‚838 Market Capital BDT (mill) 12‚656.16 Reserve & Surplus (mill) 902.03 BRAC Bank Limited‚ with institutional shareholdings by BRAC‚ International Finance Corporation (IFC) and Shorecap International‚ has been the fastest growing Bank in 2004 and 2005. BRAC Bank has been rated as one of the four most successful and sustainable SME Banks in the
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Commercial Banks Commercial Banks grant mainly short-term loans.In the beginning‚commercial Banks extended loans to traders and merchants for the transport of their goods in both domestic an international trade as well as to finance the holding of an inventories during the brief period required for their sales. To day‚commercial banks are the biggest lenders in commercial and industrial loans. They supply loan funds to business firms as well as to consumers ‚ government agencies‚ universities
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A Bank Is A Financial Institution And A Financial Intermediary That Accepts Deposits And Channels Those Deposits Into Lending Activities‚ Either Directly By Loaning Or Indirectly Through Capital Markets. A Bank Is The Connection Between Customers That Have Capital Deficits And Customers With Capital Surpluses. Uttara bank Uttara Bank-one of the largest and oldest private-sector commercial bank in Bangladesh‚ with years of experience. Adaptation of modern technology both in terms of equipment and
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Merchant banks play an important role in mobilizing small savings and channeling them to productive investment. Since our capital market is not as efficient as others‚ yet it tries at best to create a strong‚ fair‚ efficient and effective market. Apart from they facilitate merchant bank so that they can help as possible as to organize such a valuable capital market mechanism. 1.2 Rationale of the study The rationality of our study on capital market as well as its right hand merchant bank is to
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E-Retailing Retail is one of the more visible market sectors on the Web. In retail‚ merchants sell products and services directly to a buyer. E-retail‚ also called e-tail‚ occurs when retailers use the Web to sell their products and services (Sanchez 16). E-retailers constantly challenge the old ways of conducting business as they bring new products and services to market. All e-retailers‚ however‚ operate in a similar manner. A customer (consumer) visits an online business at the Web equivalent
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Report E-Commerce in Bangladesh: Status‚ Potential and Constraints Najmul Hossain December 2000 A report prepared for JOBS/IRIS Program of USAID. The author gratefully acknowledges comments received from Thierry Van Bastelaer‚ Catherine Mann‚ Dewan Alamgir‚ Asif Khan‚ Abu Saeed Khan‚ Tahmina Begum‚ Shabnam Nadiya and Tonmoy Bashar. The views and analyses in the paper do not necessarily reflect the official position of the IRIS Center‚ the University of Maryland or that of USAID. E-Commerce
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Introduction: Grameen Bank (GB) has reversed conventional banking practice by removing the need for collateral and created a banking system based on mutual trust‚ accountability‚ participation and creativity. Grameen Bank provides credit to the poorest of the poor in rural Bangladesh‚ without any collateral. At Grameen Bank‚ credit is a cost effective weapon to fight poverty and it serves as a catalyst in the overall development of socio-economic conditions of the poor who have been kept outside
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