relationship management (CRM) 4. Features of CRM 5. Perspectives of CRM 6. Customer relationship measurement 7. Types of CRM systems 8. Scope of CRM 9. CRM business cycle 10. Components of CRM 11. CRM software’s 12. CRM and marketing 13. Six market framework 14. Work flow of CRM 15. Process of CRM 16. Reasons for adopting CRM : The Business Drivers 17. Principles of CRM 18. Myths of CRM 19. Use of technology in CRM 20. CRM leaders 21.
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Personnel Planning Human resources are the most precious resources of an enterprise. Human Resources Optimization (HRO) involves employee allocation and timetabling‚ to ensure the efficient management of the personnel‚ conforming to various social regulations and labor contracts. Personnel Planning is an administrative discipline of hiring and developing employees so that they become more valuable to the organization. It includes (1) conducting job analyses‚ (2) planning personnel needs‚ and recruitment
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PROLOGUE This case study looks at the strategy of Bharti Airtel to promote its brand with a focus on the youth and how it has very effectively used the brand elements to connect with the users and added the social dimension to it. This case study illustrates brand building of Airtel through the sports sponsorship and youth oriented campaigning. This case highlights how ‘Sports Sponsorship’ has emerged as a unique medium of brand building because of its standout presence and youth appeal. Sports
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Cosco (India) Fundamental Company Report Including Financial‚ SWOT‚ PESTEL*‚ Competitors and Industry Analysis Phone: +44 20 8123 2220 Fax: +44 207 900 3970 office@marketpublishers.com http://marketpublishers.com Phone: +44 20 8123 2220 http://marketpublishers.com Cosco (India) Fundamental Company Report Including Financial‚ SWOT‚ PESTEL*‚ Competitors and Industry Analysis Date: Pages: Price: ID: September 1‚ 2013 50 US$ 499.00 C37EADB77ADEN Cosco (India) Fundamental
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and optimizing the customer loyalty. Therefore‚ it becomes significant for telecom companies to identify factors of services that influence customer loyalty and in turn creates loyal customers by satisfying them. By establishing a loyalty solution Airtel creates a strategy where the customer experience and satisfaction is paramount ensuring that their busy life styles are supported and enriched. In today ’s globalised and borderless market‚ quality and productivity are essential for the survival and
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REPORT ON BHARTI AIRTEL LIMITED Uploaded for www.projectsparadise.com CONTENTS Acknowledgment 3 Executive Summary 4 Introduction 5 Objectives
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Bharti airtel – zain acquisition Umesh Word count: 3437 words Bharti airtel – zain acquisition Umesh Word count: 3437 words Global Business Global Business sheffield hallam university | B1051892 sheffield hallam university | B1051892 2013 2013 Bharti Airtel-Zain Africa Deal Background of the Acquirer (Bharti Airtel) and Acquiree (Zain Africa) After a prolonged wait‚ finally‚ Bharti Airtel’s much awaited African Safari did start by acquiring Zain Africa. Mr Sunil Mittal and other
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Indira School of business studies‚ pune PROJECT ON BHARTI AIRTEL Submitted to‚ Prof. Amol charegaonkar SUBMITTED BY‚ ADIL KHAN B1-F-03 index S.No. Details 1 Acknowledgment 2 Executive summary 3 Introduction 4 Company history 5 Vision/ Mission of the company 6 Organization structure 7 Financial performance and Detailed ownership structure 8 Market Capitalization and basic valuation of company like book 9 Size in terms of no of employees and turnover 10 Executive Profiles 11 Business Operations
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A 4G primer WhAt is 4G? 4G stands for fourth generation‚ the wireless technology standard that’s considered the successor to the 3G‚ or third-generation‚ high-speed‚ mobile telecom standard. The key difference is that it’s designed for wireless or mobile data services using spectrum or airwaves more efficiently‚ enabling speeds of as much as 100 mbps (megabits per second) theoretically. Typically‚ 4G technologies don’t work on the switching systems used in mobile telephony but are deployed on Internet
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O’Leary can be accredited with huge success. Ryanair use the internet to communicate with their customers. E-business and E-market place has given Ryanair huge opportunities to increase their profitability by reducing costs. E-business has meant that Ryanair can reach their customers directly. As Internet usage increases the opportunities available for Ryanair will also increase. E-business has given Ryanair the opportunity to remove intermediaries (Travel agents) and market directly to their
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