"E crm in banking sector" Essays and Research Papers

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    dominant position in the financial systems and a discussion on corporate governance of banks required special attention. 1.2 Objectives of the Paper The main objective of this paper is to assess the corporate governance practices in the banking sector of Bangladesh. The study targets to identify the practices in different CG issues e.g. level of commitment to good corporate governance‚ effective board practices‚ control environment and processes‚ information disclosure and transparency‚ and

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    Reforms of the Banking Sector In India Indian banking sector has undergone major changes and reforms during economic reforms. Though it was a part of overall economic reforms‚ it has changed the very functioning of Indian banks. This reform have not only influenced the productivity and efficiency of many of the Indian Banks‚ but has left everlasting footprints on the working of the banking sector in India. Let us get acquainted with some of the important reforms in the banking sector in India.

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    Narasimham Committee on Banking Sector Reforms (1998) The purpose of the Narasimham-I Committee was to study all aspects relating to the structure‚ organization‚ functions and procedures of the financial systems and to recommend improvements in their efficiency and productivity. The Narasimham-II Committee was tasked with the progress review of the implementation of the banking reforms since 1992 with the aim of further strengthening the financial institutions of India.[4] It focussed on issues

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    scholars worldwide regarding merger potential in banking industry based on developed and emerging market. Notably‚ research study in this regard has rarely been done in a developing countries like Nepal. The main purpose of this research is to evaluate impact of merger in the Nepalese banking sector and its impact on performance and shareholders wealth. Mergers have been responsible for a number of important structural changes in different sectors. In fact‚ merger changes business environment for

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    Interest wars a curse to the Nepalese banking sector …… The banking industry of Nepal doesn’t seem to be going in right track. The ongoing interest war and expansion of banking network unprecedentedly has further aggravated the problem. Till date there are already 31commercial banks‚ 75 development banks & 84 Finance Companies in the country. Further few are in pipeline. Alone in Kathmandu there are more than 100 private commercial banks involved in the competition. Opening of branches and

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    A PROJECT REPORT ON “SERVICE QUALITY OF HDFC BANK” In fulfillment of the requirements for Post Graduate Diploma in Business Management (PGDBM) (2009-2011) UNDER THE GUIDANCE OF: Dr. Seema Girdhar (Marketing Faculty) SUBMITTED TO: Prof. Dr. Seema Girdhar (Marketing Faculty) SUBMITTED BY: Akanksha Premwani Roll no. - 6005 GURU NANAK INSTITUTE OF MANAGEMENT Road no. 75‚ Punjabi Bagh‚ New Delhi-110026 A PROJECT REPORT ON “SERVICE QUALITY OF HDFC BANK” In fulfillment

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    the Bad of Online Banking With the onset of the Internet technology‚ there are a lot of things that you can take advantage of. You can do your shopping online‚ do business transactions‚ and even do your banking. Online banking has set a revolution in how business is done. Not only would you benefit from personal banking but doing your business transactions online proved to be very beneficial too and can save you a lot of time and money. But just like in all things‚ online banking has its advantages

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    provide an overview of banking sector in India for the purpose of expansion planning. The overview will be broadly divided into two parts: Indian Banking system and Bank-like financial institutions. For each type of banking institutions‚ a brief introduction‚ some recent statistics and corresponding functions will be included. The outline of this report is as follows: 1. Indian Banking system 1.1 Central Bank – Reserve Bank of India (RBI) 1.2 Commercial Banks - Public sector Banks - Private Banks

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    The author here cites this case as a support to influence the importance of customer relationship management’s study in the present market scenario. Due to the facts of big bucks investment in this field while implementing CRM the case shows that it is becoming a rather de-motivating strategy for the companies to invest huge amounts of money in things that doesn’t seem successful‚ analyzing the past records. Customer relationship management is an approach to managing a company’s interactions with

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    CHAPTER ONE INTRODUCTION The student industrial work experience scheme (SIWES) provide the avenue for student in Engineering‚ Natural Science‚ Environment Studies etc. to know much about the course they are studying and give them the grace to know/see possible challenges they are to encounter after graduation. The attachment provides the opportunity for student in Polytechnic for at least four (4) month while student in University for at least (6) month industrial attachment which partially fulfils

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