ABSTRACT ON BANKING SECTOR REFORMS IN INDIA POLICIES AND IMPACTS The banking sector reforms in India were started as a follow up measures of the economic liberalization and financial sector reforms in the country. The banking sector being the life line of the economy was treated with utmost importance in the financial sector reforms. The reforms were aimed at to make the Indian banking industry more competitive‚ versatile‚ efficient
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IMPACT OF INFORMATION TECHNOLOGY ON NIGERIAN BANKING SECTOR (A CASE STUDY OF ZENITH BANK NIG. PLC) MURTALA MOHD WAY KANO BRANCH BY ANWAR HASSAN SPS/08/SMS/02856 IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF THE AWARD OF POST GRADUATE DIPLOMA IN BAYERO UNIVERSITY KANO. July‚ 2010 CERTIFICATION PAGE This is to certify that_________________________________ Name:- Anwar Hassan Exam No:- SPS/08/SMS/02856 SUPERVISOR :- DR. MOHD LIMAN SIGNATURE:- __________________________ DEDICATION
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Technology solution for promoting e-banking in bangladesh EXECUTIVE SUMMARY E-business has been continuously growing as a new industry during the last decade(Van Hoeck‚ 2001). The banking industry has been leading this trend in recent years‚and now all banking transactions completing through internet applications is sometimes called e-banking. Some key issues addressed in the recent literature about the e-bankinginclude: customer acceptance and satisfaction‚ privacy concerns‚ profitability‚ operational
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1 STEPS TO UNDERTAKE THE FINAL SEMESTER MBA PROJECT. 1. Identify a qualified guide from the list of approved guides published in the CDE website and select a guide relevant to your specialisation. 2. An email would be sent to the guide informing him/her about your choice. 3. Contact the guide and discuss the topic with the guide. (Refer to guidelines in the website) 4. The guide must register his / her acceptance online to guide you. 5. After getting approval from the guide‚ please submit your project
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in India with reference to banking sector: A case study of YES Bank. BY Shalini Shashidharan. M.Com. June 2013 Introduction – Background study The theory of capital structure is an important reference theory in any enterprise’s financing policy. The capital structure includes mixture of debt and equity financing and finding an optimal capital structure is one of the most important and complex issues. The contribution of the banking sector in any economy is so immense
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AO 02006 BRO CRM 11-03-2002 12:54 Pagina 1 CUSTOMER RELATIONSHIP MANAGEMENT WHITE PAPER AO 02006 BRO CRM 11-03-2002 12:55 Pagina 2 Customer Relationship Management Executive summary Customer Relationship Management (CRM) is a business philosophy which provides a vision for the way your company wants to deal with your customers. To deliver that vision‚ you need a CRM strategy which gives shape to your sales‚ marketing‚ customer service and data analysis activities
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verson7/29/13 CRM Implementation in HSBC | G-CEM Jul 29‚ 2013 About Us TCE Evaluation CEM Certification eWorkshop Latest Events Latest Download Annual Awards Annual Forum Global Advisors Resources Articles & Cases Contact Us Registration Update Profile CRM Implementation in HSBC A CRM Case Study Yuen Po Shan‚ Polly www.gcem.org Nowadays‚ quality service is the main goal for most of the business organizations in this challenging and fast changing commercial world. Customer satisfaction is one of the main concerns for them
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FINANCIAL INCLUSION: banking the unbanked Aluwani Nengovhela Milpark Business School Research paper on financial inclusion by the banking sector 18/10/2013 EXECUTIVE SUMMARY Millions of South Africans are either not banked (as many as 13 million people) or are under-banked by the banking sector and are therefore financially excluded. The exclusion of so many South Africans from the financial system‚ limits the ability of a material portion of the population to ultimately
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Quaid-e-Azam Campus‚ Lhr.‚ Pakistan. Abstract Banking sector of Pakistan is characterized by the high competition and in order to survive in the market place‚ employers have understood the need for ongoing training and development to equip their employee to better cope up with the demands of the dynamic environment today. This study seek to determine the impact of this training and development on motivation and job involvement along with what training methods are widely used in the banking sector
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CRM at AIRTEL Assignment #1 GBMP 508-01 2010 Submitted to: JAMES EVERARD Submitted By: Smiley Smiley(810-272-591) 10/13/2010 CUSTOMER RELATIONSHIP MANAGEMENT AT AIRTEL About the Company Airtel comes from Bharti Airtel Limited‚ one of Asia’s leading integrated telecom services providers with operations in India and Sri Lanka. Bharti Airtel since its inception has been at the forefront of technology and has pioneered several innovations in the telecom sector. Airtel is third largest
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