Indhold Problemformulering 1 Definition af CRM 1 Hvorfor opstod CRM? 1 CRM applikationer 3 Hvordan understøtter CRM porters 12 strategier 4 Konklusion 5 Problemformulering Beskriv hvad CRM (Customer Relationship Management) er‚ og hvad det kan bruges til? Definition af CRM CRM kan opfattes som en disciplin‚ hvor der udelukkende er fokus på styring af salgs- og marketingaktiviteter over for kunden. Det har gennem tiden udviklet sig fra at være en simpel registrering af kundedata
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Early & Middle Ages Sept 19/13 After the collapse of the roman empire The fall of western rome (400-500) & Rise of christianity (600-1400) -following a series of dictatorships -withdrawal of community involvement in polis -muslim and christianity emerge as threats to power christianity emerged as a threat to the polis introduced a belief system that said god is more important than the state Islam and Christianity a threat? Power greater than the polis - a spiritual monopoly
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NIGERIAN BANKING SECTOR AND ITS DEVELOPMENT IN RECENT TIMES JOYCE AKPATA TABLE OF CONTENTS 1. INTRODUCTION 2. CHARCTERISTICS OF THE NIGERIAN BANKING SECTOR 2.1. Size 2.2. Supervision and Regulation 2.3. Corporate Governance 3. RECENT DEVELOPMENTS IN THE NIGERIAN BANKING INDUSTRY 4. GLOBAL INFLUENCES ON THE NIGERIAN BANKING SECTOR 4.1. Global Recession 4.2. ICT and electronic banking 4.3. Globalisation 4.3. The perceived role of IMF/ World Bank 5. THE EFFECT OF THE BANKING SECTOR ON
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industry – with challenges ranging from tighter profit margins to new entrants in the newvehicle and aftermarket service business – original equipment manufacturers (OEMs) and dealers are turning more aggressively to customer relationship management (CRM) to help attract new customers‚ increase brand loyalty‚ reduce costs‚ increase efficiency‚ and maintain a competitive advantage. Today’s automotive consumers are increasingly well-informed and have an unprecedented level of choice in the marketplace
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Marketing Mix The primary marketing concerns today have most of the apprehensions about building the 4ps rather four pillars of marketing. A successful mix of the right product sold at the right place in the right time using the most suitable promotion is vital for marketing. It serves as a link between the firm and its customers. “Deriving benefit out of the various elements of the mix‚ linking them all together in a balanced format is the marketing focus today.” (Ferrel‚ 2008) The 4ps
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Journal of Money‚ Investment and Banking ISSN 1450-288X Issue 22 (2011) © EuroJournals Publishing‚ Inc. 2011 http://www.eurojournals.com/JMIB.htm The Performance Analysis of Islamic and Conventional Banks: The Pakistan’s Perspective Mian Muhammad Ashraf M. Phil Scholar‚ Superior University of Lahore E-mail: Ashraf.iub@gmail.com Tel: 0092-300-7808066 Zia-ur-Rehman Lecturer‚ Hailey College of Commerce University of the Punjab‚ Lahore E-mail: Ziaurrehman_hailey@hotmail.com Abstract The intent of
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the Vietnamese Banking Sector with special reference to Corporate Governance DISSERTATION Of the University of St. Gallen‚ Graduate School of Business Administration‚ Economics‚ Law and Social Sciences (HSG) to obtain the title of Doctor Oeconomiae submitted by Bao Toan Tran from St. Gallen Approved on the application of Prof. Dr. Martin Hilb and Prof. Dr. Rudolf Grünig Dissertation no. 3412 Hoa Sen Design - Saigon‚ 2008 Analysis of the Vietnamese Banking Sector with special reference
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Women Empowerment in India Women empowerment in India is a challenging task as we need to acknowledge the fact that gender based discrimination is a deep rooted social malice practiced in India in many forms since thousands of years. The malice is not going to go away in a few years or for that matter by attempting to work at it through half-hearted attempts. Formulating laws and policies are not enough as it is seen that most of the times these laws and policies just remain on paper. The ground
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The Research of Seven Stages on the Internet Marketing YUAN Jianlin Hebei Normal University of Science and Technology‚ Hebei‚ China‚ 066004 yuanjianl@126.com Abstract: With the popularity of E-commerce and the development of management inform management technology‚ the Internet marketing becomes more and more extensive. On this open condition of electronic commerce‚ the need of distribution accordingly is higher than before. Considering on this‚ this article has analyze and study the internet marketing
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Synopsis of Research Proposal for M. Phil Degree Topic Executive Development Programs in the Banking Sector in Bangladesh – A Study of Cases Submitted to: Dr. Faruq Ahmed Department of Management Studies University of Dhaka Submitted by: Hazera Khatun February 12‚ 2013 Dhaka‚ Bangladesh Introduction: Employees are the most important asset of any organization. Now-a-days‚ the main focus of all companies is to attract‚ develop and maintain an
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