competitive business environment‚ business organizations are striving to stand out from their competitors and attract targeted audience by providing consistent and reliable customer service. However‚ if a business organization is to implement effective customer service programs‚ they must have their employees acquire a set of skills that collectively encompass the business social/interpersonal area. Although business social/interpersonal skills cover many dimensions of business‚ some common business mistakes
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Briefly discuss the three types of staffing policies in international business. Discuss the staffing policies adopted by MNCs (Multi-National Company) operating in Singapore. Which is the most attractive approach and why? The 3 types of staffing policies are ethnocentric‚ polycentric‚ and geocentric. Ethnocentric approach fills key management position with parent-country nationals. Advantage: * Overcome the lack of qualified manager in host country * Unify corporate culture. * Transfer
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International Business‚ 14e (Daniels et al.) Chapter 2 The Cultural Environments Facing Business 1) ________ consists of specific learned norms based on attitudes‚ values‚ and beliefs of a group of people. A) Ethnology B) Civilization C) Culture D) Doctrine Answer: C Diff: 1 Skill: Concept Objective: 1 AACSB: Multicultural and diversity understanding 2) Which of the following is NOT true about cultural diversity? A) Companies may gain competitive advantages by bringing together people of
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The Business Environment SIX FORCES OF INFLUENCE by Ryan L. Sievers‚ MBA Definition—The six forces of the Business Environment are defined and described in detail. These are the forces beyond the control of any company. Understanding and monitoring them is crucial in order to anticipate‚ prepare for and successfully adjust to the change that is both inevitable and constant. Revised June 2008. Copyright © 2006-2008 Ryan Sievers. All rights are reserved. DEFINITIONS / The Business Environment
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------------------------------------------------- Management Information System – Electronic Business and Electronic Commerce Course Facilitator : Mr. James Situmorang Due Date : Wednesday‚ June 27th 2012 “I hereby declare that the attached assignment is our own work and understand that if I am suspected of plagiarism‚ cheating or any form of Academic Misconduct‚ our work will be referred to the Board of Examiners‚ which may result in me being expelled from the program. “ Name | Student ID | Signed
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Sole trader businesses are the easiest to set up because there is no complex paperwork. The business and the owner are the same person in law. The sole trader does not have limited liability which means that they are responsible for all the debts of the business. The sole trader has to produce an annual accounting return for the Inland Revenue. 2. Partnerships are set up by a Deed of Partnership which is a document made out by the partners and witnessed by a solicitor. This Deed sets out the legal
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their original point of sea embarkation. Almost everything about the entire cruise industry is international‚ from the routes traveled to the use of flags of convenience to the locations of shipyards to the staffing of vessels. By far the largest cruise competitor is Carnival Corp.‚ which claims more than 40 percent of the global cruise market and owns more than ten different lines. Because Carnival operates globally‚ it can treat the entire world as a source of both customers and supplies. At the
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Abstract The business world as we know it today has changed from the business world that existed when our parents were growing up. Many business leaders and companies are beginning to expand their business internationally or globally. The advances in technology‚ and with the use of internet‚ television shows and politics we see the mention of globalization everywhere. What in fact is globalization‚ and how has it affected the business world today? When it comes to doing business internationally
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ASSIGNMENT INSTRUCTIONS Module Title: Business Skills Module Code: MOD003325 Level: 4 Academic Year: 2012/13 Semester: TRI 2 Module Leader: Stephen Humphrey Instructions: Answer ALL of the following tasks. Word Limit: Word Limit varies by task component (3000 maximum) Written assignments must not exceed the specified maximum number of words. All assignments which do so will be penalised. The penalty will be the deduction of marks at the Markers discretion. Assignments
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Case No: 1 BPO – BANE OR BOON ? Answers: 1. Which of the theories of international trade can help Indian services providers gain competitive edge over their competitors? 1. Suggested Theory to gain dynamism and competitiveness in Operation A. Developing executive leadership at three levels top team‚ the personal development of individual executives as leaders and the Chief Executive Officer (CEO) B. Success Brand Development and Brand Strategy : An effective brand strategy will
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