MAKALAH E-COMMERCE MARKETING DALAM MENINGKATKAN NILAI PELANGGAN OLEH: CHANDRA SETIAWAN 3103005228 JURUSAN MANAJEMEN FAKULTAS EKONOMI UNIVERSITAS KATOLIK WIDYA MANDALA SURABAYA 2010 E-COMMERCE MARKETING DALAM MENINGKATKAN NILAI PELANGGAN PEMASARAN TUGAS AKHIR Diajukan Kepada FAKULTAS EKONOMI UNIVERSITAS KATOLIK WIDYA MANDALA SURABAYA Untuk memenuhi sebagian persyaratan Memperoleh gelar Sarjana Ekonomi Jurusan Manajemen OLEH: CHANDRA SETIAWAN 3103005228 JURUSAN MANAJEMEN FAKULTAS
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Assignment 6.1 Course Project- Consideration of Pricing Decisions. B. e-Pricing Decisions 1. Value-Creation (how the customer receives value from the firm beyond the materials cost to manufacture the good) A. Costs (both tangible and intangible) Because Curves Fitness Centers are franchised‚ it will be up to the local store manager to decide if they want to sell shoes and apparel at their store. b. Profit margin in the industry and for the firm Curves Fitness Center’s 3 main competitors are selling
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the text conform to‚ or deviate from‚ the conventions of a particular genre‚ and for what purpose? ! ! Known for his dislike of conventions and structure‚ the highly structured nature of a sonnet would‚ at first glance‚ appear to be unappealing to e e cummings. However‚ Cummings has struck the fine balance between maintaining traditional form and introducing radical reform. His sonnet ‘it may not always be so’ conforms to the conventional fourteen-line length‚ positioning of the volta and iambic
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Question 1 “E-banking will have a more profound effect on banking than ATMs ever did.” Do you agree? Surf the Internet‚ investigate the topic‚ and defend your answer. Answer 1- With cybercafes and kiosks springing up in different cities access to the Net is going to be easy. Internet banking (also referred as e banking) is the latest in this series of technological wonders in the recent past involving use of Internet for delivery of banking products & services. Internet banking is changing
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services provided by five Indian banks. The relationship dimensions which lead to customer satisfaction have been identified. This study reports on the different satisfaction levels of customers of private and public sector banks with respect to the services provided by their banks. 1.1 HISTORY OF THE BANKING SECTOR Banking in India originated in the last decades of the 18th century. The first banks were The General Bank of India which started in 1786‚ and the Bank of Hindustan‚ both of which are
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Nationalisation of Banks Despite the provisions‚ control and regulations of Reserve Bank of India‚ banks in India except the State Bank of India or SBI‚ continued to be owned and operated by private persons. By the 1960s‚ the Indian banking industry had become an important tool to facilitate the development of the Indian economy. At the same time‚ it had emerged as a large employer‚ and a debate had ensued about the nationalization of the banking industry. Indira Gandhi‚ then Prime Minister of India
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The Role of Internal Marketing and E-marketing in attaining Customer Satisfaction in the Educational Industry A case study: New Century School/Private Schools Sector Traditionally‚ customer satisfaction has been viewed as the primary antecedent to loyalty given the link between satisfaction‚ repeated purchase‚ positive recommendation‚ and profitability. However‚ satisfaction as a measure of the strength of the customer–brand relationship has been criticized as too cognitive in nature‚ measuring
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Role of Information Technology (IT) in the Banking Sector Banking environment has become highly competitive today. To be able to survive and grow in the changing market environment banks are going for the latest technologies‚ which is being perceived as an ‘enabling resource’ that can help in developing learner and more flexible structure that can respond quickly to the dynamics of a fast changing market scenario. It is also viewed as an instrument of cost reduction and effective communication with
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Chapter 6 – Analyzing Consumer Markets and Buyer Behavior True/False Questions 1. Whirlpool uses staff anthropologists to determine how exotic cultures do their laundry. False (easy) p. 111 2. Culture is the most fundamental determinant of a person’s wants and behavior. True (moderate) p. 112 3. Social classes are relatively heterogeneous and enduring divisions in a society. False (difficult) p. 113 4. If you reject the values of a particular group‚ it is considered a dissociative
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Analysis of ICICI Bank and its comparison with HDFC Bank 1|Page Contents Profile of the banks……………………………………………………………………………………….3 Financial Analysis of the two banks …………………………………………………………………... 4 Growth Strategies that ICICI bank can adopt…………………………………………………………9 Strategic Analysis………………………………………………………………………………………..10 Recommendations……………………………………………………………………………………….13 2|Page 1. Profile of the banks ICICI Bank ICICI Bank is India’s second-largest bank and offers a wide
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