excellent communication with their customers. They use tracking devices on all shipments‚ and customers can find out where their shipment is through many different avenues including a user-friendly Web site. Federal Express customers are assured that FedEx will always be on top of technology. Strategic Vision: Federal Express’ will always have competent top managers in charge of strategic direction. Frederick Smith built an industry leader‚ and kept it in that position since 1973. First-Mover Advantage:
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philosophy governs every FedEx activity. They honor innovation‚ integrity and commitment. They have many formal policies‚ procedures and programs to bring out the best in their staff‚ individually and in teams. FedEx is looking for talented people that share the basic qualities of honesty‚ enthusiasm‚ creativity and respect for co-workers and customers. As FedEx has grown into a global company‚ a culture has developed the fullest potential of employees with FedEx. FedEx has led the industry in
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Data Dictionary entry for a process from 1 to 5 Data Dictionary entry for a process 1 Process Name : Accept Order Process Number : 1 Purpose : Collect customer details‚ order details and store these details Input Data Flows : ORDER DETAILS Output Data Flows : CUSTOMER DETAILS‚ ORDER DETAILS Process description : This process accepts all customer order to rent DVDs and then stores all customer details and order details in the memory. Notes : The system stores the customer and order details
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R-E-S-P-E-C-T. It is a seven lettered word that has a powerful meaning. Respect can be shown in many different ways. Respect is a really important thing people need to know about. Respect means how you feel about someone and how you treat them. When you have respect for someone‚ you think about the good ways they act‚ think‚ treat others‚ and themselves. When you respect others‚ you are liking the person for who they are. Also‚ when you respect others‚ you also respect their personal property
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Question 1 Characteristics of bad systems To be useful‚ the information system must possess the characteristic of reliability‚ relevance‚ understandability‚ complete‚ accurate and comparability. However‚ in order for Encik Khalid to detect problems occur with the current or new system are based on the characteristics of bad system which are unreliable‚ irrelevance‚ not understandable‚ incomplete‚ inaccurate‚ and incomparable. The first characteristic is unreliable. Encik Khalid may detect the
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be a better performer in the long run as compared to FedEx. Competitive Advantage UPS has a first mover advantage over FedEx‚ beginning air delivery service in 1929. Although FedEx was the first to own and operate their own planes and introduced the innovative “hub and spoke” distribution pattern‚ UPS leads in specialized transportation and logistics services. In 1975‚ UPS promised package delivery to every address in the United States; FedEx was not able to guarantee delivery in every area. When
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Executive Summary Background: FedEx and United Parcel Service‚ Inc. are the two largest competitors in the world’s package delivery service industry. UPS‚ founded in 1907‚ was the largest package delivery company in the world. By 2003‚ UPS delivered throughout the United States and to more than 200 other countries‚ transporting over 13 million packages a day. FedEx‚ created in 1971 by Fred Smith‚ grew successful because of its innovative approach to purchase its own planes rather than
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Several weaknesses of paper-based medical records have been identified‚ such as illegible handwriting‚ ambiguous and incomplete data‚ data fragmentation‚ and poor availability.1 In addition‚ paper records often become bulky with time‚ which leads to lack of overview. Because paper records still represent the usual medium for collecting and recording patient data‚ these weaknesses could impede the continuity and quality of care. Allow for all medical offices to send‚ receive‚ and share data & resources
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packages per day. This shows that CP is the most profitable and huge potential for growth. Customer analysis – Who needs CP? How large is the market? Is CP an economically viable product? Can FedEx do 6000 CPs a day? If you look at the current market for Special-Handled Packages there is huge potential for FedEx to take market share with CP and reach their goal of 6000 Pieces per day. Two products that are already offered in the market (Airline Over-the-Counter and Skycap and VIP Services) cost more
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The Iron-Carbon Diagram There are two iron-carbon equilibrium diagrams: - stable iron-graphite Fe-Gr - metastable iron-cementite Fe-Fe3C The stable condition usually takes a very long time to develop. The metastable diagram is of more interest. Fe3C iron carbide called cementite because it is hard. Following phases exist on Fe-Fe3C diagram: - liquid solution of iron and carbon (L) - ferrite ( ) – an interstitial solid solution of carbon in Fe (bcc). At room temperature ferrite is ductile but
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